Patient Navigator

2 months ago

Miami, United States The University of Miami Full time
Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

CORE JOB SUMMARY

The University of Miami is currently seeking a Patient Navigator to work at Sylvester Cancer Center (SCCC) in Miami. The incumbent facilitates patients' ability to obtain services by identifying barriers to care, coordinating the development of treatment plans, and monitoring the implementation and follow-up of services ordered by caregivers.

CORE JOB FUNCTIONS

1. Conducts patient evaluations to obtain information necessary for the development of an effective treatment plan.
2. Ensures patients have access to insurance and social service programs for which they are eligible.
3. Provides patient reminders of upcoming appointments and acts as liaison between patients and providers.
4. Identifies and resolves real or perceived barriers to care.
5. Educates and counsels patients on issues related to their health and life situations.
6. Maintains current knowledge of community health, welfare resources, and any other programs available to patients.
7. Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

Primary Duties and Responsibilities (For Non-exempt Employees Include Percent of Effort):
  • Assists the Director of Social Services with specific duties for program development and gathering of metrics.
  • Assists the social work team in setting up appointments for patients that need help making appointments for various services.
  • Assists the social work team in faxing referrals to appropriate agencies and making follow up calls to the patients/caregivers and agencies/organizations to ensure that services are rendered.
  • Assists the social work team in providing services and referrals to the community to meet the needs of cancer patient, caregivers, and survivors.
  • Assists the social work team in preparation and advertisement of the oncology specific support groups or other educational programing.
  • Assists the social work team in various ways to advocate for the patient.
  • Assists the social work team in the completion of various documents.
  • Assists the social work team in the administration of a specialized program.
  • Assists the social work team in paperwork associated with discharge plans for the patient.
  • Supports and maintains the standards of the Sylvester Comprehensive Cancer Center, Psychosocial Oncology Department, and the social work profession.
  • Enters information daily in database.
  • Performs other duties as assigned.
  • Assists with other clerical duties, not limited to faxing, scanning, copying


This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High School diploma or equivalent required

Experience:

Minimum 3 years of relevant work experience required

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
H5

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