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Enrollment Navigator

2 months ago

Miami, United States University of Miami Full time
Job DescriptionCurrent Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The UHealth system at the University of Miami has several exciting opportunities for Patient Navigators.

SUMMARY

The Patient Navigator (H) facilitates patients’ ability to obtain services by identifying barriers to care, coordinating the development of treatment plans, and monitoring the implementation and follow-up of services ordered by caregivers.

Navigators will educate and assist individuals and families in understanding their insurance options as available through the Health Insurance Marketplace―part of the Affordable Care Act―and aid in completing the application process, enrolling, and post-enrollment assistance. Candidates with scheduling flexibility are preferred. Candidates onboarded for this role will receive all supplies and necessary training.

CORE JOB FUNCTIONS

Conducts patient evaluations to obtain information necessary for the development of an effective treatment plan. Ensures patients have access to insurance and social service programs for which they are eligible. Provides patient reminders of upcoming appointments and acts as liaison between patients and providers. Identifies and resolves real or perceived barriers to care. Educates and counsels patients on issues related to their health and life situations. Maintains current knowledge of community health, welfare resources, and any other programs available to patients. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High School diploma or equivalent

Experience:

Minimum 3 years of relevant work experience

Knowledge, Skills and Attitudes:

  • Ability to process and handle confidential information with discretion.
  • Ability to communicate effectively in both oral and written form.
  • Ability to handle difficult and stressful situations with professional composure.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:Full timeEmployee Type:StaffPay Grade:H5