Customer Experience Specialist and CRM

3 weeks ago


Albany, United States CareerBuilder Full time

*

Customer Experience Specialist and CRM (m/h)
**Customer Experience Specialist and CRM (m/h) Barcelona**
* Ref: 2773097
*

Barcelona
*

Hace 15 horas Nueva
* 1

inscritos
Jornada Completa - Contrato Indefinido - Retribucin sin especificar - No se requiere experiencia
Empresa

**Page Personnel**
Empresa lder en envos nacionales e internacionales de paquetera y mensajera.
*

.
* ETTs
Descripcin de la oferta

**Descripcin de la oferta**
Duracin de la oferta: hasta el 16/12/2021
**Funciones**
Empresa lder en envos nacionales e internacionales de paquetera y mensajera busca incorporar un/a Customer Experience Specilist & CRM a su equipo. Descripcin de la oferta * Elaborar y analizar los Journeys de clientes y destinatario y disear planes de accin. * Identificar los distintos Buyer personas e interpretar datos para establecer las segmentaciones. * Medicin y escucha de la Voz del Cliente. * Analizar y reportar: Analizar e investigar la audiencia y el rendimiento de las plataformas utilizando herramientas como Google Analytics. * Investigar y evaluar las ltimas tendencias y tcnicas para encontrar nuevas y mejores formas de medir la actividad de las redes sociales. * Analizar la actividad de la competencia. * Innovar en la manera de dirigirnos a nuestros usuarios. * Fomentar el Customer Centric. Perfil del candidato * Experiencia mnima de 3 aos en un rol similar. * Titulacin en Marketing, Publicidad y RR.PP., Comunicacin audiovisual o similar. * Altamente valorable formacin especfica en Customer Experience o similar e imprescindible estar familarizado con herramientas como Salesforce. * Imprescindible: Nivel Advanced de Ingls hablado y escrito. Oferta de empleo * Atractivo entorno de trabajo. * Empresa lder.

**Requisitos**
Elaborar y analizar los Journeys de clientes y destinatario y disear planes de accin. Identificar los distintos Buyer personas e interpretar datos para establecer las segmentaciones.
*

**rea**
Digital
*

**Categora o nivel**
Tcnicos
*

**N Vacantes**
1
Page Personnel
Barcelona Espaa
Hace 29 horas
Page Personnel
Barcelona Espaa
Hace 5 horas
GRUPO CRIT
Barcelona Espaa
Hace 5 horas
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GRUPO CRIT
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Hace 5 horas
Page Personnel
Barcelona Espaa
Hace 5 horas
Page Personnel
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Hace 29 horas
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Hace 15 horas
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Barcelona Espaa
Hace 29 horas
Page Personnel
Barcelona Espaa
Hace 29 horas
Page Personnel
Barcelona Espaa
Hace 5 horas
GRUPO CRIT
Barcelona Espaa
Hace 5 horas
Page Personnel
Barcelona Espaa
Hace 29 horas
GRUPO CRIT
Barcelona Espaa
Hace 5 horas
Page Personnel
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Hace 5 horas
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