Trainee Market Research and Customer Experience Analyst

2 weeks ago


Albany, United States Zurich Investment Management Limited Full time

**nete al equipo de Value Proposition de Sabadell Zurich**

Sabadell Zurich es una entidad que nace de la alianza entre **Banc Sabadell** y **Zurich** para la distribucin de seguros a travs de los canales bancarios.

Siendo la unin entre un prestigioso banco reconocido por su contribucin al desarrollo de las empresas y una compaa internacional experta en la proteccin y el cuidado de las personas, en Sabadell Zurich tenemos **dos orgenes distintos, pero un solo propsito: ESTAR PARA CUIDAR.**

Sabadell Zurich es una **joint venture** que nace en 2008 como fruto del acuerdo empresarial entre Banc Sabadell y Zurich para la gestin del negocio de Bancaseguros.

Est integrada por tres compaas distintas: BanSabadell Vida, BanSabadell Pensiones y BanSabadell Seguros Generales; la propiedad de las cuales est **compartida al 50%** entre ambos socios.

La plantilla de Sabadell Zurich est formada por alrededor de **300 personas**, quienes, a nivel organizacional, se contabilizan como parte de la estructura de **Grupo Zurich en Espaa**.

**Tus Responsabilidades**

Como trainee Market Research and Customer Experience Analyst, dentro de la direccin de Protection & Client Management, la persona seleccionada se ocupar de apoyar en las iniciativas estratgicas relacionadas con los productos de proteccin, especialmente analizando el entorno competitivo, apoyando el desarrollo de nuevas propuestas de valor y analizando el Customer Journey de los clientes para identificar oportunidades de mejora en su experiencia con nuestros productos y servicios.

Para ello, sus principales funciones sern:

* Analizar la competencia y su propuesta de valor para anticipar retos y oportunidades en el mercado.

* Ayudar en la definicin de nuevas propuestas de valor, como nuevos productos y/o servicios que permitan desarrollar nuestra cartera de clientes.

* Ayudar a desarrollar nuevos modelos de relacin con nuestros clientes que nos permita acompaarlos a lo largo de todo el ciclo de relacin con el producto y la compaa.

* Analizar la experiencia del cliente e identificar y proponer iniciativas de mejora.

* Garantizar un enfoque cliente en todos los proyectos, entendiendo las necesidades y expectativas de los diferentes segmentos de clientes.

* Comprender las mtricas de la compaa, desde la visin cliente.

* Defender la voz del cliente en la organizacin.

**Tus habilidades y experiencias**

Esperamos que la persona que se incorpore en el equipo rena las siguientes habilidades y experiencias:

* Formacin universitaria relacionada con Ingeniera, Matemticas, Estadstica, Marketing o Administracin de Empresas.

* Preferiblemente experiencia en el sector de seguros, banca, farmacutica, venta masiva, mercado en lnea y otros sectores afines.

* Dominio del ingls (hablado y escrito).

* Dominio alto de las herramientas de ofimtica (Microsoft Excel, Power Point y Word).

* Compromiso con la organizacin y alto sentido de la responsabilidad.

* Capacidad analtica y desarrollo de nuevos enfoques.

* Capacidad de sntesis e interpretacin de resultados.

* Capacidad de aprendizaje, comunicacin y trabajo en equipo.

* Capacidad de planificacin, autonoma, flexibilidad y orientacin a la mejora continua.

* Proactividad e implicacin, orientacin al cliente y resolucin de problemas.

**Informacin Imprescindible**

* Se requiere poder realizar un convenio de colaboracin con la Universidad y/o Escuela de Negocios de un mnimo de 6 meses con posibilidad de extensin.

* Jornada parcial de 9 h a 14 h.

* Agradeceramos que antes de aplicar a esta vacante de prcticas, donde establecer un convenio de colaboracin con la Universidad y/o Escuela de Negocios de un mnimo de 6 meses es imprescindible, dispusieras de la siguiente informacin al respecto:

+ Confirmacin de la posibilidad de llevar a cabo el convenio.

+ Duracin del convenio (meses) teniendo en cuenta que la jornada es parcial, y posibilidad de extensin del mismo.

+ Fecha de inicio del convenio.

+ Modalidad: curriculares o extracurriculares.

+ Contacto de la persona de referencia con la que gestionaremos el convenio.

**Informacin Adicional**

Por motivos del Covid-19 y hasta que la compaa considere que la situacin sanitaria lo permite, las funciones se desarrollarn en modo de teletrabajo y posteriormente, en combinacin con trabajo presencial en las oficinas de Barcelona.

***GRUPO ZURICH, 14 AOS CONSECUTIVOS COMO TOP EMPLOYER***

**--------------------------------------------**

*Grupo Zurich tiene y aplica una poltica de igualdad de oportunidades de empleo. Nuestro objetivo es atraer y retener los mejores profesionales sin discriminar por discapacidad, raza, nacionalidad, religin, gnero, orientacin sexual o edad.*



  • Albany, United States Shore Marketing Group Full time

    Job DescriptionJob DescriptionWe are looking for an Entry-Level Business Manager Trainee for 2024!  Our firm was established almost a decade ago by an entrepreneur who believed that if you work hard and have a great attitude, you could build a life beyond your wildest dreams. That simple yet very effective business model has proven to be successful time...


  • Albany, United States Shore Marketing Group Full time

    Job DescriptionJob DescriptionWe are looking for ambitious individuals with a strong work ethic to join our entry level Management Trainee team in the new year! We bring on a carefully selected group of individuals who share our values and passion for building an exceptional company. We provide structured training and individualized development feedback that...


  • New Albany, United States Red Roof Inn Full time

    Contribute to marketing effectiveness by identifying short-term and long-range issues that must be addressed Support the development of the digital marketing strategy by studying key market trends, tracking changes in performance, identifying custome Marketing, Analyst, Digital, Customer Experience, Technology, Hotel

  • Programmer/Analyst

    2 days ago


    Albany, United States The Research Foundation for SUNY Full time

    Location: Albany, NY Category: Information Technology Posted On: Thu May 16 2024 Job Description: FUNCTION & SCOPE: Reporting to the Application Development Manager, the entry level position of Programmer/Analyst will provide development support as it relates to the Research Foundation's Oracle E-Business Suite (EBS) system. The Oracle EBS suite, as...


  • Albany, New York, United States Research Foundation For SUNY Full time

    R24-16 AI Developer/AnalystDescription of Duties:The SUNY Research Foundation seeks applicants for an AI Developer/Analyst within Information Technology Services at the University at Albany. The successful candidate works closely with the research community across a wide range of disciplines to deliver analytical and computational IT solutions in a complex,...

  • Auto Damage Trainee

    7 days ago


    Albany, United States GEICO Full time

    Auto Damage Trainee – Albany, NY Salary: $24.82 per hour / $50,000 annually Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We’re looking for Auto Damage Trainees in Albany, NY who are motivated and ready to grow their careers to the next level with...

  • Auto Damage Trainee

    1 week ago


    Albany, United States GEICO Full time

    Auto Damage Trainee - Albany, NY Salary: $24.82 per hour / $50,000 annually Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We're looking for Auto Damage Trainees in Albany, NY who are motivated and ready to grow their careers to the next level with GEICO....

  • Management Trainee

    1 day ago


    Albany, United States Trustco Bank Full time

    Job DescriptionJob DescriptionEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Job Title: Management TraineeReports to: Human...


  • Albany, United States Michael Page Full time

    The Digital Marketing Analyst will be part of the Investment and Corporate Banking division to promote digital media channels- social media, website content, and email. Client Details The client is a growing and extremely reputable investment bank with branches in NJ and NYC. Description Manage creative assets, scheduling, placements of marketing campaigns...


  • Albany, United States Health Research Full time

    Applications to be submitted by June 11, 2024 Compensation Grade: P23 Compensation Details: Minimum: $82,711.00 - Maximum: $82,711.00 Annually Department (OPH) CCH - Division of Epidemiology About Health Research, Inc. Health Research, Inc. (HRI) contributes to the health and well-being of the people of New York State by complementing and enabling...

  • Sleep Trainee

    2 days ago


    Albany, United States Phoebe Health Full time

    Description JOB SUMMARY * A Sleep Trainee (Polysomnographic Trainee) develops competency in and performs the basics of polysomnographic testing and associated interventions. The Polysomnographic Trainee works under the direct supervision of a Polysomnographic Technician or a Polysomnographic Technologist. All activities will be performed in support of the...


  • Albany, United States Peterson Machinery Co. Full time

    It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting,...


  • Albany, United States Health, Department of Full time

    Assistant Research Scientist (Industrial Hygiene), Grade 14: A bachelor’s degree in chemistry, biology, physics, engineering, or mathematics, AND at least one year of post degree professional research experience in the appropriate field. Thirty graduate hours leading to an advanced degree in an appropriate field may be substituted for the required...


  • Albany, United States ati Full time

    Proven to Perform. From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us. ATI is seeking to hire a Technical Market Research Manager to support our research and development teams. The Technical Market Research Manager is responsible for...

  • Sleep Trainee

    1 day ago


    Albany, United States Phoebe Physicians Full time

    DescriptionJOB SUMMARY A Sleep Trainee (Polysomnographic Trainee) develops competency in and performs the basics of polysomnographic testing and associated interventions. The Polysomnographic Trainee works under the direct supervision of a Polysomnographic Technician or a Polysomnographic Technologist. All activities will be performed in support of the...


  • Albany, United States Government of Western Australia Full time

    Position Profile:   We are seeking to appoint to the position of Trainee Psychiatrist in various regions across WACHS. The successful applicant will work as an integral part of the multidisciplinary and medical teams. Under the supervision of a Consultant Psychiatrist, this position provides assessment and management for clients requiring specialist...


  • Albany, United States Civil Service, Department of Full time

    **Minimum Qualifications** NY HELPS This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in...


  • Albany, United States Criminal Justice Services, Division of Full time

    Minimum Qualifications NON-COMPETITIVE MINIMUM QUALIFICATIONS: Administrative Assistant Trainee 1, NS (Equated to SG-8): Six months of experience in administrative support, which includes use of office software (., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a...


  • Albany, United States Lumber Contacts Inc Full time

    Job DescriptionThe marketing specialist works closely with the marketing, sales and business development teams to find ways to market the company and its product offerings with innovative campaigns. Duties include researching target audiences, recording data from campaign results to add to future reports and overseeing a company's social media channels to...

  • Business Analyst

    2 days ago


    Albany, United States S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 11 **The Role**: Business Analyst, EUC (End User Computing) **The Location**: Dallas, TX /Remote **The Team**: The EUC management team oversees the use of end-user developed tools, and is tasked with the modernization of these processes **The Impact**: The Business Analyst will be a critical member...