Patient Access Representative II
3 weeks ago
Shift: Mon-Fri 7:30a-4:00p Clinic Reg
JOB SUMMARY
Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
- Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
- Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
- Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum typing skills of 35 wpm
- Demonstrated working knowledge of PC/CRT/printer
- Knowledge of function and relationships within a hospital environment preferred
- Customer service skills and experience
- Ability to work in a fast paced environment
- Ability to receive and express detailed information through oral and written communications
- Course in Medical Terminology required
- Understanding of Third Party Payor requirements preferred
- Understanding of Compliance standards preferred
- Must be able to perform essential job duties in at least two Patient Access service areas including ED.
- Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
- Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
- Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
- High School Diploma or GED required
- 0 - 1 year in a Customer Service role.
- 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred
- Some college coursework is preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to sit at computer terminal for extended periods of time
- Occasionally lift/carry items weighing up to 25 lbs.
- Frequent prolonged standing, sitting, and walking
- Occasionally push a wheelchair to assist patients with mobility problems.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Hospital administration
- Can work in patient care locations which include potential exposure to life-threatening patient conditions.
- Must be available to work hours and days as needed based on departmental/system demands.
- Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step
-
Patient Access Representative II
4 weeks ago
Lebanon, New Hampshire, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will play a critical role in ensuring the efficient and effective registration and scheduling of patients.Key ResponsibilitiesPerform patient registration and scheduling duties,...
-
Patient Access Representative II
4 weeks ago
Lebanon, New Hampshire, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our team, you will be responsible for performing a variety of duties in support of departmental efficiencies, including scheduling, registration, patient pre-admission and admission, reception and discharge...
-
Patient Access Representative II
4 weeks ago
Lebanon, New Hampshire, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our revenue cycle team, you will play a critical role in ensuring the efficient and accurate registration of patients, while providing exceptional customer service and maintaining compliance with regulatory...
-
Patient Access Representative II
4 weeks ago
Lebanon, New Hampshire, United States Conifer Health Solutions Full timeJob SummaryConifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our patient access team, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will also be responsible for obtaining complete and accurate...
-
Patient Access Representative II
4 weeks ago
Lebanon, New Hampshire, United States Conifer Revenue Cycle Solutions Full timeJob SummaryAs a Patient Access Representative II, you will play a critical role in supporting departmental efficiencies by performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will be responsible for obtaining complete and accurate patient demographic information and employing proper, compliant...
-
Patient Access Representative II
4 weeks ago
West Lebanon, Lebanon, NH , USA, United States Conifer Revenue Cycle Solutions Full timeJob Summary As a Patient Access Representative II, you will play a vital role in supporting the departmental efficiencies of our healthcare organization. Your responsibilities will include performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will be responsible for obtaining complete and accurate...
-
Patient Access Representative
4 weeks ago
Lebanon, New Hampshire, United States HealthCare Support Full timePatient Access Representative Job DescriptionWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at HealthCare Support. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, from initial contact to final billing.Key Responsibilities:Verify...
-
Patient Access Representative
3 weeks ago
Lebanon, New Hampshire, United States HealthCare Support Full timeJob Summary: We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at HealthCare Support. As a Patient Access Representative, you will be responsible for securing medical necessity checks, verifying insurance, and completing patient registration.Key Responsibilities:Verify patient insurance, benefits, and...
-
Patient Access Representative II
6 months ago
Lebanon, United States Tenet Healthcare Full timeJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant...
-
Patient Access Representative II Sat, Sun 6a-2:30p
4 months ago
Lebanon, United States Conifer Health Solutions Full timeJob DescriptionJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper,...
-
Patient Access Specialist
3 weeks ago
Lebanon, United States Ensemble Health Partners Full timeThank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...
-
Clinical Support Representative II
3 weeks ago
Lebanon, New Hampshire, United States Alice Peck Day Health Systems Full timeJob SummaryWe are seeking a highly skilled Clinical Support Representative II to join our team at Alice Peck Day Health Systems. This role is responsible for providing exceptional patient registration, cash management, and scheduling services in a fast-paced medical office setting.Key ResponsibilitiesProvide professional and courteous service to patients,...
-
Clinical Support Representative II
1 month ago
Lebanon, Pennsylvania, United States Alice Peck Day Health Systems Full timeJob SummaryWe are seeking a highly skilled Clinical Support Representative II to join our team at Alice Peck Day Health Systems. This role will be responsible for providing exceptional patient registration, scheduling, and cash management services in a fast-paced medical office setting.Key ResponsibilitiesProvide accurate and efficient patient registration...
-
Patient Access Rep
2 months ago
Lebanon, United States HealthCare Support Full timePatient Access RepHealthCare Support is actively seeking a Patient Access Rep to fill an opening in Lebanon, NH.Daily Responsibilities for Patient Access Rep: Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial...
-
Patient Access Rep
2 months ago
Lebanon, United States HealthCare Support Full timePatient Access Rep HealthCare Support is actively seeking a Patient Access Rep to fill an opening in Lebanon, NH. Daily Responsibilities for Patient Access Rep: Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration...
-
Patient Access Coordinator
4 weeks ago
Lebanon, Pennsylvania, United States WellSpan Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at WellSpan Health. As a Patient Access Coordinator, you will be responsible for ensuring that patients receive high-quality care by accurately collecting and processing patient information.Key Responsibilities:Conduct patient interviews to collect...
-
Patient Access Coordinator
4 weeks ago
Lebanon, Pennsylvania, United States WellSpan Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Assistant to join our team at WellSpan Health. In this role, you will be responsible for ensuring seamless patient access to our medical services, working closely with patients, families, and healthcare teams to provide exceptional care.Key ResponsibilitiesConduct patient...
-
Patient Access Coordinator
23 hours ago
Lebanon, Virginia, United States Ensemble Health Partners Full timeJob Summary: Ensemble Health Partners is seeking a highly organized and detail-oriented Patient Access Specialist to join our team. The successful candidate will be responsible for performing admitting duties for all patients admitted for services at the hospital.
-
Patient Access Coordinator
4 weeks ago
Lebanon, Pennsylvania, United States WellSpan Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at WellSpan Health. As a Patient Access Coordinator, you will play a critical role in ensuring the smooth registration and admission process for our patients.Responsibilities:Conduct patient interviews to collect accurate financial, biographic, and...
-
Patient Service Representative
4 weeks ago
Lebanon, Pennsylvania, United States ZOLL LifeVest Full timeJob OverviewZOLL LifeVest is seeking a Patient Service Representative to train patients on the use and care of LifeVest, a wearable cardioverter defibrillator.This is a remote, independent contractor role that requires flexibility and a willingness to work around your schedule.Responsibilities include:Contacting caregivers and family to schedule...