Customer Service Representative II
2 weeks ago
The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. The is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls, return phone calls Answer emails from clients, providers and internal referring offices Review previous history of the provider in MedCheck, Scheck and SalesCloud Consult with Supervisor or other departments to clarify answers to inquiries Contact provider to discuss findings at the appropriate level Maintain reports and spreadsheets as needed Requires punctual and consistent attendance Additional duties as assigned KNOWLEDGE & SKILLS: Knowledge of Workers Compensation fee schedules and regulations Effective oral, and written and communication skills Good organizational skills and ability to multitask Detail Oriented Proficiency with Microsoft applications Medical terminology and coding knowledge EDUCATION & EXPERIENCE: High school diploma or equivalent Customer service experience working in the Managed Care and Benefit Administration industries PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $14.90 - $22.74 per hour A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management About CERIS CERIS, a division of CorVel Corporation, a certified Great Place to Work Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. LI-Remote
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Customer Service Representative II
4 weeks ago
Fort Worth, Texas, United States Randstad Full timeCustomer Service Representative IIWe are seeking a highly skilled Customer Service Representative II to join our team at a leading Pharmaceutical Industry company. As a Customer Service Representative II, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer...
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Customer Service Representative II
3 weeks ago
Fort Worth, Texas, United States CorVel Corporation Full timeJob Title: Customer Service Representative IIThe Customer Service Representative II is a key member of our team, responsible for providing exceptional customer service to our clients and partners. This role requires strong communication and problem-solving skills, as well as the ability to work independently in a fast-paced environment.Key...
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Customer Service Representative II
4 weeks ago
Fort Worth, Texas, United States CERIS Health Full timeAbout the RoleCERIS Health is seeking a highly skilled and detail-oriented Customer Service Representative II to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and partners, ensuring their needs are met and exceeded.Key ResponsibilitiesClient and Partner Support: Respond...
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Customer Service Representative II
3 weeks ago
Fort Worth, Texas, United States CERIS Health Full timeAbout the RoleCERIS Health is seeking a highly skilled Customer Service Representative II to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and providers through various communication channels.Key ResponsibilitiesRespond to client and provider inquiries via email, phone,...
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Customer Service Representative II
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Fort Worth, Texas, United States Incora Full timeAbout the RoleWe are seeking an exceptional customer service professional to join our team as a Customer Service Representative II. As a key member of our customer-facing team, you will be responsible for providing continuous high-quality service and support to our customers.Key ResponsibilitiesFacilitate and build customer relationships through proactive...
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Customer Service Representative II
2 weeks ago
Fort Worth, Texas, United States CERIS Health Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at CERIS Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and providers, ensuring timely and accurate resolution of inquiries and issues.Key ResponsibilitiesRespond to client and provider...
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Customer Service Representative II
3 weeks ago
Fort Worth, Texas, United States Incora Full timeAbout IncoraIncora is a leading supply chain solutions business in the aerospace industry, dedicated to delivering exceptional customer service and support. Our team is passionate about building strong relationships with our customers and exceeding their expectations.Job SummaryWe are seeking an exceptional Customer Service Representative II to join our...
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Customer Service Representative II
4 months ago
Fort Worth, United States Incora Full timeOur Incora Story is really taking off - we'd love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a Customer Service Representative As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. The Customer Service Representative II...
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Customer Service Representative II
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Fort Worth, Texas, United States Texas Workforce Commission Full time{"**Job Summary**": "The Texas Workforce Commission is seeking a Customer Service Representative II to provide exceptional customer service to individuals navigating the unemployment benefit claim filing and eligibility process.**Key Responsibilities:**- Process UI claims over the phone and data enter information into benefit system and databases- Respond to...
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Customer Service Representative II
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Customer Service Representative II
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Customer Service Representative II
4 months ago
Fort Worth, United States CERIS Health Full timeThe Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. The is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES:Answer phone calls, return phone calls Answer emails...
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Client Services Representative II
3 weeks ago
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Customer Service Representative
5 months ago
Fort Collins, United States Lendmark Financial Services, LLC Full timeThe role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based o Customer Service Representative, Customer Service, Consultant, Customer Experience, Representative, Retail
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Customer Service Associate
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Field Support Representative II
2 weeks ago
Fort Worth, Texas, United States Canon Business Process Services Full timeJob SummaryWe are seeking a highly organized and detail-oriented Field Support Representative II to join our team. As a Field Support Representative II, you will be responsible for providing administrative support to our clients, including mailroom and package handling, customer service, and general office duties.Key ResponsibilitiesProvide exceptional...
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Customer Experience Representative II
2 weeks ago
Fort Smith, United States Rheem Manufacturing Full timeThe Customer Experience Representative II is responsible for providing effective customer service for internal and external customers and outside sales staff by using in-depth knowledge of company products and programs as well as communicating effect Customer Experience, Representative, Customer Service, Manufacturing, Retail, Experience
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Customer Service Representative
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Fort Worth, United States Incora - Wesco Aircraft Hardware Corporation Full timeSeeking an exceptional customer service professional to join us as a Customer Service Representative. As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. The Customer Service Representa Customer Service, Customer Service Representative, Representative, Sales Supervisor, Manufacturing, Retail,...
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Customer Service Representative
1 week ago
Fort Worth, United States Sysco Full timeThis is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as Customer Service Representative, Customer Service, Sales Representative, Account Executive, Representative,...
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Field Representative II, Field Services Support
2 weeks ago
Fort Worth, Texas, United States Ricoh Americas Corporation Full timeJob SummaryWe are seeking a highly skilled Field Representative II, Field Services Support to join our team at Ricoh Americas Corporation. As a key member of our service team, you will be responsible for providing technical support and services to our customers, ensuring their equipment is functioning properly and efficiently.Key ResponsibilitiesProvide...
