Patient Services Associate

3 months ago

Fort Lauderdale, United States Pediatrix Full time
Overview:
Responsibilities:

The Patient Service Associate is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians schedules, maintaining patient files and records, interfacing with the different corporate departments and by receiving and directly patient questions to appropriate people. Works as a team member to facilitate patient care and optimize the revenue.

  • Handle high volume incoming calls.
  • Review the charts and insurance referrals/authorizations and taking appropriate action to assure proper maximal reimbursement.
  • To assist the physicians and/or administrators in all business and patient care responsibilities.
  • Coordinates office communication flow.
  • Communicates effectively and courteously with and demonstrates a caring attitude toward patients and their families.
  • Greet, direct and assist large numbers of visitors and refers visitors to various areas.
  • Ensure all patient demographic and insurance information.
  • Answer telephones using correct telephone etiquette at all times, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc as necessary.
  • Review patient intake information to verify insurance coverage.
  • Verify patient insurance information, call for insurance authorization, patient address, telephone, etc.
  • Responsible for scheduling new and follow up appointments including patient testing.
  • Acts in a non-directive, non-judgmental manner, recognizing an individuals religious, ethical and moral opinions and beliefs.
  • Brings new ideas, positive attitude and lots of energy.
  • Responsible for maintaining and recording patient schedule.
  • Identify and collect co-pays, deductibles and other payments.
  • Reconcile patient payments on a daily basis received to cash box and receipt journal.
  • Prepare billing sheets.
  • Review all billings sheets to ensure they contain necessary information needed to create a claim such as physician name and number, patient name and number, insurance code, referring physician and code, etc
  • Direct billing inquiries to appropriate Regional Office.
  • Ensure the clinical staff submits all outpatient billing sheets daily.
  • Maintains patient confidentiality.
Qualifications:
  • High School diploma or equivalent required.
  • Three years recent experience in a related position in a medical office experience preferred.
  • Ability to prioritize jobs duties and meet deadlines.
  • Ability to effectively work on many tasks at one time.
  • Have superior customer service and verbal and written communication skills.
  • Strong computer knowledge; experience preferred.
  • Knowledge of common safety hazards and precautions to establish a safe work environment.
  • Knowledge of medical terminology, obstetrical and/or perinatal coding, office billing forms, insurance and government payer regulations and other third party billing requirements preferred.
  • Must be able to work cooperatively in a team environment.
  • Ability to handle stressful situations.
  • Excellent organizational, time management, and attention to detail capabilities.
  • Must be able to travel to satellite office during the week. Mileage is reimbursable.


Benefits and Compensation:

Benefits for Full Time employees and qualified dependents:

  • Medical, Dental, Vision Insurance
  • Progyny Fertility Benefits
  • Teladoc Health and Second Opinion Services
  • 401(K) Thrift Program & Sharing Plan**
  • Employee Stock Purchase Plan (ESPP) 15% discount*
  • Basic Employee; Spouse; Child Life Insurance
  • Accidental Death and Dismemberment (AD&D)
  • Employee Optional Life and AD&D
  • Short & Long Term Disability
  • Pre-Tax Health Savings Accounts (HSA)
  • Employee and Dependent Flexible Spending Account (FSA)
  • Family Medical Leave Act (FMLA)
  • Parental Leave Benefit
  • Sick Pay Bank
  • Employee Assistance Program (EAP)
  • Group Aflac Policies
  • Identity Theft Protection
  • Employee Charitable Fund
  • Care.com
  • Continuing Education Assistance
  • Various Discount Programs

*Part Time Regular employee classifications also receive this benefit

**Available to part-time regular and part-time casual employees aged 21 and over

About Us:

Pediatrix Medical Group is one of the nations leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The groups high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.

Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: www.pediatrix.com/careers.

Pediatrix is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

  • Patient Advocate

    7 days ago

    Fort Lauderdale, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located 100% onsite at a hospital in Fort Lauderdale, FL. The Full-Time schedule for this role will be Monday-Friday 8:00am-4:30pm.Job SummaryThe purpose of this position is to connect uninsured hospital patients to programs...

  • Bilingual Patient Advocate

    3 days ago

    Fort Lauderdale, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located on-site at a hospital in Ft. Lauderdale, FL. The Full Time schedule for this role will be Monday-Friday; 8:30am-5pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that...

  • Bilingual Patient Advocate

    6 days ago

    Fort Lauderdale, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located on-site at a hospital in Ft. Lauderdale, FL. The Full Time schedule for this role will be Monday-Friday; 8am-4:30pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that...

  • Bilingual Patient Advocate

    7 days ago

    Fort Lauderdale, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate (Spanish or Creole). This position will be located 100% onsite a hospital in Fort Lauderdale, FL. The Full-Time schedule for this role will be Sunday-Thursday 10:00am-6:30pm.Job Summary:The purpose of this position is to connect uninsured hospital...

  • Patient Service Specialist

    3 months ago

    Fort Lauderdale, United States Cleveland Clinic Full time

    Patient Service SpecialistJoin Cleveland Clinic Weston Hospital's team of caregivers that remain on the leading edge of technology and education all while consistently providing patient-centered healthcare. As part of Cleveland Clinic's Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale metro area and...

  • Patient Service Specialist

    3 months ago

    Fort Lauderdale, United States Cleveland Clinic Full time

    At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health...

  • Patient Service Specialist

    2 months ago

    Fort Lauderdale, United States Cleveland Clinic Full time

    Patient Service Specialist - Executive Health Join Cleveland Clinic Weston Hospital's team of caregivers that remain on the leading edge of technology and education all while consistently providing patient-centered healthcare. As part of Cleveland Clinic's Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale...

  • Patient Service Specialist

    4 days ago

    Fort Lauderdale, United States The Cleveland Clinic Full time

    Job Details. Patient Service Specialist Join Cleveland Clinic Weston Hospitals team of caregivers that remain on the leading edge of technology and education all while consistently providing patient-centered healthcare. As part of Cleveland Clinics Patient, Specialist, Customer Service, Service, Healthcare, Caregiver

  • Customer Service Associate

    2 months ago

    Fort Lauderdale, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 3260 DAVIE BOULEVARD [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...

  • Customer Service Associate>

    5 months ago

    Fort Lauderdale, United States Fresco y Mas Full time

    Fresco y MasFresco y Mas Retail Stores - 1531 NW 40TH AVENUE [Retail Associate / Cashier] As a Customer Service Associate at Fresco y Mas, you will: Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...

  • Phlebotomist Patient Services Representative

    1 month ago

    Fort Lauderdale, United States Global Technical Talent Full time

    Job Title: Phlebotomist Patient Services Representative (PSR) Contract Duration: 3+ Months Work Location: Onsite Shift: 6:00 AM - 2:00 PM EST, Rotating Saturdays Job Description: Join our team as a Phlebotomist Patient Services Representative I! As a PSR I, you'll play a vital role in providing quality patient care by accurately drawing blood samples and...

  • Service Team Associate

    1 month ago

    Fort Lauderdale, Florida, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a Service Team Associate to join our team. As a Service Team Associate, you will be responsible for delivering exceptional customer service, helping customers shop our store, and ensuring a fast and friendly checkout experience.Key ResponsibilitiesProvide friendly customer service and help customers shop our storeEnsure...

  • Patient Service Specialist

    4 months ago

    Fort Lauderdale, United States Cleveland Clinic Full time

    Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of...

  • Customer Service Sales Associate

    4 weeks ago

    Fort Lauderdale, Florida, United States Hertz Full time

    Job Summary:The Sales Associate Customer Service Representative consults with customers on their Hertz rental to maximize revenue opportunities. They actively offer products and services, and overcome customer objections to ensure world-class customer service and sales support. This role requires strong oral and written communication skills, as well as the...

  • Patient Services Associate, MFM

    4 weeks ago

    Fort Worth, United States Pediatrix Full time

    Overview: Do you have the following skills, experience and drive to succeed in this role Find out below. Responsibilities: The Patient Service Associate, Maternal Fetal Medicine is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating...

  • Patient Services Associate, MFM

    4 weeks ago

    Fort Worth, United States Pediatrix Full time

    Overview:Responsibilities:The Patient Service Associate, Maternal Fetal Medicine is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians’ schedules, maintaining patient files and records, interfacing with the different...

  • Patient Navigator

    5 months ago

    Fort Lauderdale, United States Nova Southeastern University Full time

    Job Category: Non-Exempt Hiring Range: Pay Basis: Hourly Subject to Grant Funding?: Yes Essential Job Functions: **This job description reflects assignment of essential job functions and does not prescribe or restrict the tasks that may be assigned** **Position is subject to Grant funding** 1. Works with faculty and other providers and...

  • Lead Retail Customer Service Associate

    2 months ago

    Fort Lauderdale, United States FedEx Full time

    FedEx - JobID: PDX_FEC_BFE3CCFB-CB12-4FB6-91D4-9D74EBFE128B_240443 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Cafe Associate

    6 days ago

    Fort Lauderdale, Florida, United States Trinity Health Full time

    Job Summary:We are seeking a skilled and detail-oriented Cafe Associate to join our team at Holy Cross Health. As a Cafe Associate, you will be responsible for assembling, retrieving, and cleaning patient trays, as well as delivering them to the correct floor or patient area.Key Responsibilities:Assemble, retrieve, and clean patient traysDeliver patient...

  • Patient Access Coordinator

    5 months ago

    Fort Lauderdale, United States Nova Southeastern University Full time

    Job Category: Non-Exempt Hiring Range: Pay Basis: Hourly Subject to Grant Funding?: No Essential Job Functions: 1. Leads, trains and monitors the work of clinical staff to ensure work is performed according to clinical standards and regulations. 2. Performs daily front desk operations including financial transactions related to Medicaid,...