Receptionist

John Bertke - State Farm Agency, located in Piqua, OH, has an immediate opening for a Receptionist - Team Member. No insurance experience is required as we will train the right person with the right skill set. This is an in-office position in our agency located in Piqua, OH.

The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.

TO BE CONSIDER FOR THIS OPENING please apply or email jbertke1@protonmail.com to schedule an interview.

Responsibilities include but not limited to:

• Manage incoming calls.
• Keep records of customer interactions, process customer accounts and file documents.
• Provide excellent customer service with each and every interaction.

You will receive:

• $17/HR plus bonus
• Paid time off (vacation and personal/sick days -eligible after 90 days or more)
• SEP Retirement Program (full-time employees)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Ideal Candidate:

• Strong phone contact handling skills and active listening.
• Comfortable with making outbound calls.
• Genuinely excited to help customers.
• Patient, empathetic, and passionately communicative; loves to talk.
• Ability to empathize with and advocate for clients when necessary.
• Strong Problem-solving skills
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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