Global Aftermarket Product Manager

2 weeks ago


Hudson, United States Alpha Technologies Full time

Reporting to the Vice President of Sales and Marketing, the Global Aftermarket Product Manager is responsible for driving growth in services, consumables, and replacement parts. Alpha’s aftermarket services and support are the foundation of the business and have been for over 60 years. This high-visibility role will work across all functions to identify new offerings to delight customers and attract new customers in untapped segments or regions. The ideal candidate will enjoy the challenge of leading a complex, global business. Detailed Primary Responsibilities: Generate demand for services and consumables by planning and executing promotional campaigns in collaboration with the marketing team. Implement processes and tools that reduce friction in the customer buying process in high-frequency, low-quantity orders. Introduce business cases based on market research for new offerings through the innovation pipeline and support them through launch and growth phases. Execute tactical margin improvement projects based on analysis of complex profitability datasets. Maintain current global price lists and pricing policies for all aftermarket offerings. Generate sales tools and training for the sales, support, and field service teams to clearly convey aftermarket offerings and value propositions. Build business cases for improvement projects to achieve customer satisfaction targets. Collaborate with key account managers to optimize pricing and offerings at key accounts through strategic account plans and contracts. Collaborate with marketing to execute lead generation and customer loyalty events. Provide accurate and timely revenue and cost forecasts as inputs to overall business financial plan. Education & Experience: Bachelor’s degree required; technical degree strongly preferred. 5+ years of product management, product marketing, marketing, or sales experience required. Knowledge of polymer and rubber markets is a plus. A successful track record in a global or multinational role is preferred. Excellent presentation and communication skills. Strong cross-functional project management abilities required. Strong analytical skills using analysis tools like Power BI, Tableau, Excel and Minitab. Value proposition creation for technical industrial services. Remote monitoring or artificial intelligence product background is a plus. Location: US-based, preferably in Akron-Cleveland, OH area Other: Travel:

Compensation A competitive compensation package will be designed that includes salary and bonus opportunities. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EOE/AA/M/F/Vet/Disability Qualifications

Skills

Required

Project management

Advanced Microsoft Office

Advanced Advanced Communication

Advanced Education

Required

Bachelors or better. Preferred

Technical/other training or better. Experience

Required

5 years:

5 years:

Product management, product marketing, marketing, or sales experience Preferred

A successful track record in a global or multinational role Knowledge of polymer and rubber markets is a plus Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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