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Customer Service Representative II

2 months ago


Lansing, United States eTeam Full time
Job title:- Customer Service Representative II
Location:- Lansing, MI 48906
Duration:- 06 Months
Shift Hours: 8 am to 4:30 pm

Job Description:
  • Strong computer skills including Excel
  • Ability to work on a team or alone
  • Strong customer service skills (ex: conflict resolution and problem solving)
  • Friendly and outgoing.
  • Receives and processes routine customer orders, inquiries, and/or complaints covering items or products ordered.
  • Maintains an ongoing relationship with selected customers and sales staff. Incumbents utilize knowledge of products and product availability to provide a communications link to the customer.
  • Applies advanced skills to the position within assigned functional area.
  • Duties and tasks reflect substantial variety and complexity.
  • Assignments are broad in nature and generally require originality or ingenuity. Works under minimal supervision.