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Customer Service Representative II
2 months ago
Location:- Lansing, MI 48906
Duration:- 06 Months
Shift Hours: 8 am to 4:30 pm
Job Description:
- Strong computer skills including Excel
- Ability to work on a team or alone
- Strong customer service skills (ex: conflict resolution and problem solving)
- Friendly and outgoing.
- Receives and processes routine customer orders, inquiries, and/or complaints covering items or products ordered.
- Maintains an ongoing relationship with selected customers and sales staff. Incumbents utilize knowledge of products and product availability to provide a communications link to the customer.
- Applies advanced skills to the position within assigned functional area.
- Duties and tasks reflect substantial variety and complexity.
- Assignments are broad in nature and generally require originality or ingenuity. Works under minimal supervision.