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Manager, Digital Product Development
3 months ago
DescriptionWho We Are:Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through these dealerships, we provide indirect vehicle financing and leasing solutions to over 1.7 million retail customers. Employee Value Prop and Culture:Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative.From our various engagement programs to the unique design of our offices, we strive to foster a connected, fun, positive and rewarding company culture where employees feel appreciated for their contributions, proud of their company, and thrive to be passionately invested in HCA's success.Global One Company:Many countries. One identity. Hyundai Capital has offices across the world, including China, Canada, the United Kingdom, Germany, Russia, Brazil and Korea. Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values: light, collaboration, elements of nature and symmetry.General Summary:The Manager, Digital Product Development – Web & Mobile will be responsible for leading the product delivery for our Customer Experience team that includes Consumer Websites, OEM Portals, and Mobile applications. This role will work closely with various internal and external stakeholders, including but not limited to internal HCA depts., HQ global matrix partners and Vendor Partners in delivering digital technologies. Primary focus will be on identifying emerging technologies to enhance HCA’s digital products and platforms and collaborating with key business and IT partners and vendors to manage creation of new services, solutions, or products, from ideation through delivery. Internally, this role leads Agile Digital Product teams that will partner with Business stakeholders to build and execute product roadmaps via test/pilot/deliver frictionless experience for customers, dealers, and employees. This role will work very closely with other technology teams including Application Management, Information Security, Infrastructure, Architecture, Data Management and Analytics, as required. Duties and Responsibilities:1. Build, lead, develop and inspire team members responsible for defining and delivering the Digital product capabilities2. Lead the Agile software development team to design, develop, test, and deliver high quality solutions to meet organization’s needs (Projects, SCRs, MBODs)3. Manage vendors and ensure Service Levels are met for all the applications. Promote ideas to automate repetitive tasks, reduce technical dept and improve the reliability of the applications4. Serve as a thought leader, idea generator to leverage digital technologies and channels to solve customer issues / unmet needs and enable new revenue generation / cost reduction / customer experience opportunities5. Lead in identifying new digital capabilities and emerging technologies; assess their impact, strategic fit, opportunities, and risks, to shape the strategic direction of technologyKnowledge and Skills:· Understands the strategic perspective and can deliver results based on company vision, goals, and objectives· Ability to drive projects end to end in a matrix environment (from ideation to alignment to execution)· Working knowledge of web and mobile application development with strong experience in Angular and .net technologies· Familiarity with Personas, Customer Journey mapping and analytics· Experience in working with and leading offshore development teams· Working knowledge of IT architecture, systems, integrations, and related concepts· Working knowledge of software development lifecycle (AGILE, Waterfall, SDLC)· Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm· Building partnerships and working collaboratively with others to meet shared objectives· Making good and timely decisions that keep the organization moving forward· Planning and prioritizing work to meet commitments aligned with organizational goals· Excellent verbal and written communication skills and strong presentation skills· Ability to effectively handle multiple projects/initiatives simultaneously with close attention to details· Adapts easily to changing situations & demonstrates flexibility in juggling priorities in a fast-paced environmentQualifications· 10+ years of experience in software development, with a minimum of 5 years as a technical lead· Graduate in Business Administration, Computer Science, Information Systems, Engineering or equivalent with ten or more years of relevant management experience in Information TechnologyPhysical Requirements and Working Condition:Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.California Privacy NoticeThis notice only applies to our applicants who reside in the State of California.The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information.We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.Job Field: ITJob Type: RegularSchedule: Full-time
