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Kissing Camels Food Runner

3 months ago

Colorado Springs, United States of the Gods Resort Full time

* Perform to very high standards during both setup and service.

* Keeps work areas clean and organized.

* Daily stocking and cleaning of all service areas in dining room and kitchen. Performs any necessary pre-shift side work. Daily hand polishing of china, silver, and glassware.

* Reviews the menu and becomes thoroughly familiar with all items and means of preparation being offered that day, including the ingredients, preparation, sauces, and garnishes as well as the wine list, what wines compliment which food items, and why.

* Checks with the Lead Line Cook, Food Expeditor and/or Servers for any special instructions prior to the beginning of each shift. Ensures the line is properly set up and cleaned.

* Learns and memorizes all table numbers and seat numbers so they can deliver the members and guests order without having to ask who ordered it.

* Ensures prompt delivery of food to the member's or guest's table. Handles hot plates and glassware.

* Work with Captains, Supervisors, and Manager to insure prompt, accurate and efficient service.

* Asks the member or guest if there is anything else they would like prior to leaving the table. If there is an additional request from the member or guest, will either bring this item directly to the table or communicate the needs to the Server immediately.

* Cleans and reset tables as directed.

* Completes assigned side work and assists in closing the line, nightly breakdown of side stations and cleaning the kitchen.

* May be called upon to assist with in-room dining services, as needed, or required.

* Always maintains a constant focus on professionalism and customer service.

* Always maintain professional appearance with a crisp, clean uniform as outlined in property guidelines.

* Deliver "I Am Proud" service standards and department-specific signature touch points.

* Establish cross-departmental channels of communication among teammates that are consistent and complete.

* Perform other duties as assigned.

* Interface positively with other departments, offering assistance when needed.

* Displays care in use of equipment and maintains an organized and professional work environment.

**Minimum Knowledge & Skills:** Excellent customer service and communication skills. **Formal Education and Job-Related Experience:** High school diploma or equivalent. One to two years restaurant experience preferred. Fine Motor Skills

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Gross Motor Skills

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