Site Reliability Engineer III
4 weeks ago
Fearless Digital builds software with a soul. As a division inside Fearless, we're part of its digital services integrator model to unlock the power of organizations, people and tech. Our division designs, engineers, and delivers digital solutions to solve problems and drive impact. Using iterative development cycles, we minimize risk for our customers and efficiently deliver intuitive and responsive technology. In this way, we help set the stage for tech to work better for people. That's not our only goal, though. We also strive to create a purple culture that makes our team members excited to come to work every day. We take a holistic approach to our people's well-being, and our culture and benefits are designed to support our people in working the way they like best. We encourage our people to pursue their passions, both in and out of the office. With flexible schedules, continuing education support, and a family-friendly work environment, we've created a culture that allows our team to thrive professionally and personally.
Fearless believes in equal opportunity employment. We won't discriminate against any employee or applicant on the basis of race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing an inclusive and welcoming environment for our team, our family members, our clients, our subcontractors, and our vendors.
Fearless Digital Benefits
Our people make us who we are. We believe that every member of the Fearless team has something to share, and we value the unique viewpoint you'll bring to our community. But we value your community, too, so we offer fulfilling work that stays in balance with the rest of life. Because everyone has different needs, desires, and goals, our benefits offer the choices and flexibility that our team members need to live well and succeed. Here are a few highlights of our benefits package:
- Life-friendly schedules
- Family-friendly workplace
- PTO allowance (not accrued so you get it up front) We believe in taking time off to be well and thrive. That's why we offer 14 days of PTO, 8.75 days of sick leave, 11 federal holidays, your birthday (floating day), jury duty, and bereavement.
- Up 12 weeks of FMLA paid at 100%
- We cover 100% of your premium for our medical HSA plan + the deductible portion of HSA contributions, 80% of your premium for our HMO or PPO plans, and offer competitive dependent coverage. We cover 100% of dental and vision premiums for you and your dependents and offer medical and dependent care FSA options. We also offer life insurance, short- and long-term disability coverage, and legal planning and support insurance.
- Tech, education / training, and wellness allowances
- Safe Harbor 401(k) plan with employer contributions and immediate vesting
- Referral bonus: Bring your friends If someone you refer is hired, you'll get a bonus of $6-12k
- Total Pet Plan
- Employee Assistance Program
Our Compensation System is designed to reward remarkable work, grow your impact and support the whole "you" over the course of your career.
We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or negotiation skills - is given equal pay for equal work. Our approach to compensation is intended to ensure our total package serves all of your needs and includes base pay, medical and other benefits, performance rewards, 401k matching, plus a few perks (tech and wellness reimbursement programs) Our salary ranges are determined based on role, level and location and provide team members salary growth within a salary grade over time. Team members automatically progress within a salary range through annual increases (given to reward service at Fearless) or merit increases (given to reward and individual's demonstrated performance and growth within the position). Fearless team members are also eligible for discretionary bonuses based on company performance.
The salary ranges for this position based on location are listed below. The base pay range is subject to change and may be modified as a part of our annual salary range review.
Salary Range
- AL, FL, GA, TN Residents: $100,817 (min) - $131,811(mid) - $161,307 (max)
- NC Residents: $103,935 (min) - $135,115 (mid) - $166,296 (max)
- DE, MD, PA, TX, VA Residents: $109,132 (min) - $141,871 (mid) - $174,610 (max)
- DC Residents: $122,643 (min) - $159,436 (mid) - $196,229 (max)
- CA & NY Residents: $126,800 (min) - $164,299 (mid) - $202,881 (max)
- In-person, hybrid, and remote options are available. Our offices are located in Baltimore.
What you'll be doing
We're looking to change the world by building software with a soul, and we want your help.
The Site Reliability Engineer III leads the design and implementation of reliable infrastructure solutions that solve customer and user problems. They enable efficient delivery of value to our customers through efficient architectures, infrastructure, and pipelines. They bring expertise in digesting complex tasks and business requirements and aligning a group around an implementation. The Site Reliability Engineer III also supports operations of the production environments including observability and troubleshooting issues (sometimes outside of normal business hours if mandated by the contract).
We need your Site Reliability skills What other skills will help you succeed at Fearless? Glad you asked We're excited about candidates who can accomplish the following:
Responsibilities and Contributions
Organizational and Leadership Role
- Synthesizes business requirements and objectives and drives the development of infrastructure solutions.
- Collaborates with talented designers, product managers, and fellow engineers to plan and build new features.
- Coaches and mentors others to develop their professional skills.
- Drives all phases of the infrastructure and operations lifecycle from task creation to production deployment of new system components.
- Designs and implements effective, secure infrastructures solutions that meet the business and technology requirements of the project.
- Articulates business needs and translates them into technology solutions.
- Develops pipelines and automates workflows and processes through code and tooling to reduce technical debt and improve the efficiency of the team.
- Troubleshoots technical issues in infrastructure like software-defined networks, databases, and compute resources.
- Develops and implements plans for the continuous improvement and vulnerability management of the system.
- Identifies opportunities and articulates suggestions to improve the technology strategies beyond the scope of a team or project.
- Makes decisions that are consistent with the organization's business strategy.
- Demonstrates deep knowledge of products/workflows within the businesses they support.
- Reviews other developers' code and provides specific, constructive feedback.
Must-Have Skills
- A minimum of 10 years of demonstrated related working experience
- A minimum of 3 years of demonstrated working experience with Kubernetes
- Understanding of all layers of software engineering and system architecture.
- Proficiency in securing systems on the application, network, and infrastructure layers.
- Experience with core infrastructure capabilities: operating systems, networking, identity, and access.
- Experience with architecting solutions in cloud-optimized and hybrid environments.
- Experience supporting secure, scalable, and elastic applications on distributed architectures.
- Expert understanding in infrastructure management process and tools like Terraform and AWS Cloudformation.
- Experience with server configuration processes and tools such as Chef, Ansible, or Puppet.
- Expert in creating, deploying, maintaining, and troubleshooting Docker images.
- Proficiency with Linux, especially RHEL families, and Bash scripting.
- Proficiency in implementing greenfield cloud infrastructure on AWS/Azure/GCP.
- Understanding of CI/CD and related concepts.
- Expert ability to execute advanced git actions like rebasing and squashing.
- Ability to assist other engineers with source code management in git.
- Basic understanding of software development and web application development concepts.
- Ability to discuss technical tasks and team process topics with team members.
- Ability to operate and manage work, strategically reason, and build relationships and influence others.
- BS/MS/MEng in Computer Science, Information Systems, Information Technology, Mathematics, Electrical Engineering, Computer Engineering, or similar technology-related degree.
- Experience working with government or large industry clients.
- Proficient in at least one programming language and web applications framework such as Node.js/Express, Python/Django, Go, Java 8+/Spring, Ruby/Rails, etc.
- Holds a current AWS Certified Developer Associate, Solutions Architecture Associate, or Solutions Architect Professional or similar certification in another cloud platform.
- Holds a current Certified Scrum Master certification.
- Holds a current CompTIA Security+ certification.
Over the years, we've honed our interview process to help ensure that every employee we hire is the right fit for us and that we're the right fit for them. If we think you're a good fit, we'll get in touch and start scheduling your interviews Depending on the role's/project's requirements, the interview process may include some differences. At the minimum
- Introductory Interview: This is where you and your recruiter will build rapport, explore your career and educational background, discuss salary expectations, role requirements, and set expectations for the interview process, specific to the position of interest.
- Technical Interview (Skills Fit): This is where we get into the nitty gritty of the project. During the Technical Interview, you'll be interviewed by the technical team to dig more into your background and technical capabilities.
- Business Interview: At this point, you've made it to the final frontier The Business Interview is when you'll meet with Fearless leadership to dot the i's, cross the t's, and determine whether or not we'll be moving forward with the hiring process.
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