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IT Support Technician

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Hebron, United States MetalQuest Full time

IT Support Technician Founded in 1996, MetalQuest Unlimited is a precision machining company located in Hebron, NE. We specialize in tight tolerance machining, utilizing the latest technologies available. We make component pieces for agriculture, oil & gas, hydraulics, and firearms, along with several other industries. We constantly think outside of the box in search of innovative solutions to our customers' manufacturing needs. About the Job: Our IT Support Technician will have the opportunity to assist with networks and servers. You'll provide technical support, troubleshoot different programs, and assist in upgrading installations. What to Expect: Provide support to users and be the first point of contact for error reporting Troubleshooting hardware and software issues Repair or replace damaged hardware Perform tests and evaluations of new software and hardware Train computer users on new systems This position is an on-site/in person role. Occasional evenings and weekends will be required due to system updates. Your Talents Include: The ability to switch gears quickly to coordinate and prioritize numerous details Strong time management and problem-solving skills Excellent communication skills You like to work independently and with a team Benefits: Working with amazing people Paid Time Off Sick Leave Holiday Pay Health Insurance Dental Insurance Vision Insurance Retirement