Customer Service Specialist

4 weeks ago

Santa Barbara, United States Jobot Full time

Nonprofit Industry - Customer Service - Mission DrivenThis Jobot Consulting Job is hosted by: Daniel GonzalezAre you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $20 - $22 per hourA bit about us:As a Consulting Customer Service Specialist in a Nonprofit organization, you will be the primary point of contact for our clients. This exciting role involves providing expert advice and solutions to our clients, helping them to navigate through their challenges and achieve their goals. You will be a key player in a team that is dedicated to improving the lives of others, and your work will have a direct impact on our clients' success. In this role, you will utilize your customer service skills, your knowledge of the nonprofit sector, and your ability to work well in a team to provide our clients with the best possible service.Why join us?Mission DrivenJob DetailsResponsibilities:1. Act as the primary point of contact for clients, providing them with expert advice and solutions.2. Utilize your knowledge of the nonprofit sector to help clients navigate through their challenges and achieve their goals.3. Work closely with other team members to ensure that all client needs are met.4. Organize and manage client information, ensuring that all data is accurate and up-to-date.5. Provide exceptional customer service, going above and beyond to ensure client satisfaction.6. Assist with the handling and transportation of equipment, including wheelchairs.7. Participate in team meetings and contribute to the development of strategies and processes.8. Continuously update your knowledge of the nonprofit sector and customer service best practices.Qualifications:1. A minimum of 2+ years of experience in customer service or a related field.2. Previous experience in the nonprofit sector is highly desirable.3. Excellent customer service skills, with the ability to build strong relationships with clients.4. Strong knowledge of the nonprofit sector and its challenges.5. Ability to work well in a team, contributing to a positive and collaborative environment.6. Excellent organizational skills, with the ability to manage multiple tasks simultaneously.7. Experience with handling and transporting equipment, including wheelchairs.8. Strong problem-solving skills, with the ability to provide practical and effective solutions.9. Excellent communication skills, both written and verbal.10. A strong desire to improve the lives of others and make a positive impact.Interested in hearing more? Easy Apply now by clicking the "Apply" button.

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