Retail Customer Experience Coordinator

3 weeks ago

Langhorne, United States TJ Maxx Full time

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.


Posting Notes: TJ Maxx Store 0262 || 2424 E Lincoln Highway || Langhorne || PA || 19047

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $14.00 to $14.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At TJ Maxx theres so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each others differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: TJ Maxx Store 0262 || 2424 E Lincoln Highway || Langhorne || PA || 19047

  • Retail Customer Experience Coordinator

    3 weeks ago

    Langhorne, Pennsylvania, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...

  • Retail Customer Experience Manager

    2 weeks ago

    Langhorne, Pennsylvania, United States T.J. Maxx Full time

    T.J. Maxx E Lincoln Highway 19047As a Customer Experience Coordinator, you will be responsible for promoting an excellent customer experience. Your key responsibilities will include:Overseeing a team of Associates at the front of storeTraining and coaching Associates on personalizing the customer experience while promoting loyalty programsAddressing customer...

  • Retail Customer Experience Manager

    2 weeks ago

    Langhorne, Pennsylvania, United States T.J. Maxx Full time

    T.J. Maxx Store Experience Team LeadAs a Customer Experience Team Lead at T.J. Maxx, you will be responsible for promoting an exceptional customer experience. Your key responsibilities will include:Key Responsibilities:Oversee a team of associates at the front of the store to ensure a seamless customer experience.Train and coach associates on personalizing...

  • Retail Backroom Coordinator

    2 weeks ago

    Langhorne, Pennsylvania, United States TJX Companies, Inc. Full time

    Join Our Team at TJ Maxx!We're a dynamic and fast-paced retail company with a passion for delivering an exceptional customer experience. As a member of our team, you'll have the opportunity to work in a fun and supportive environment where no two days are ever the same.About the Role:As a Retail Backroom Coordinator, you'll play a critical role in ensuring...

  • Retail Customer Experience Team Lead

    3 weeks ago

    Langhorne, Pennsylvania, United States T.J. Maxx Full time

    T.J. Maxx E Lincoln Highway 19047 [Department Manager] As a Customer Experience professional, you'll: * Promote an excellent customer experience * Oversee a team of Associates at the front of store * Train and coach Associates on personalizing the customer experience while promoting loyalty programs * Address customer concerns and issues promptly *...

  • Retail Operations Coordinator

    1 month ago

    Langhorne, Pennsylvania, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Retail Operations Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, providing exceptional customer service, and supporting our management team in achieving sales goals.Key...

  • Retail Operations Coordinator

    3 weeks ago

    Langhorne, Pennsylvania, United States TJX Companies, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Retail Backroom Coordinator to join our team at TJ Maxx Store 0262. As a key member of our store operations team, you will be responsible for ensuring the efficient processing and merchandising of products, providing exceptional customer service, and maintaining a clean and organized store...

  • Retail Sales Associate

    4 weeks ago

    Langhorne, Pennsylvania, United States H&M Group Full time

    About the RoleAs a Retail Sales Associate at H&M Group, you will be responsible for delivering exceptional customer experiences that drive sales and profit growth. This role requires a passion for customer service, a strong ability to multitask, and a willingness to learn and adapt to a fast-paced environment.Key ResponsibilitiesCustomer Engagement: Actively...

  • Customer Experience Specialist

    4 days ago

    Langhorne, Pennsylvania, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing an exceptional customer experience by guiding customers through every step of their car-buying journey.Key ResponsibilitiesProvide exceptional customer service by...

  • Retail Department Coordinator

    4 weeks ago

    Langhorne, Pennsylvania, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and ensuring the smooth operation of our front of store area.Key ResponsibilitiesCustomer...

  • Retail Associate

    4 weeks ago

    Langhorne, Pennsylvania, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Retail Backroom Coordinator

    3 weeks ago

    Langhorne, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Backroom Coordinator

    3 weeks ago

    Langhorne, United States TJX Companies, Inc. Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Department Coordinator FT

    1 month ago

    Langhorne, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Sales Associate

    3 weeks ago

    Langhorne, Pennsylvania, United States AAA Club Alliance Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at AAA Club Alliance. As a key member of our sales team, you will play a vital role in delivering exceptional service to our members while promoting AAA products and services.Key ResponsibilitiesSales Excellence: Consistently up-sell and cross-sell...

  • Retail Administrative Coordinator FT

    1 month ago

    Langhorne, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Department Coordinator

    3 weeks ago

    Langhorne, Pennsylvania, United States T.J. Maxx Full time

    T.J. Maxx E Lincoln Highway 19047 Key Responsibilities: Execute receiving and merchandising standards to ensure a seamless customer experience. Coordinate truck delivery and prioritize the processing of merchandise onto the sales floor, maintaining a well-organized and visually appealing store environment. Train and mentor Associates on established...

  • Director of Customer Experience

    1 week ago

    Langhorne, Pennsylvania, United States Fortress Power Full time

    Director of Customer ExperienceFortress Power is a leading global designer and manufacturer of energy solutions for residential, commercial, and industrial applications. We are seeking a highly skilled and experienced Director of Customer Experience to join our team.Key Responsibilities:Develop and implement customer experience strategies to drive customer...

  • Director of Customer Experience

    2 weeks ago

    Langhorne, United States Fortress Power Full time

    Headquartered in Langhorne, PA, Fortress Power is a leading global designer and manufacturer of energy solutions for residential, commercial, and industrial applications. Our line of batteries, featuring Lithium Iron Phosphate (LFP) chemistry, is not just about reliability, safety, and lifespan. It's about powering over 30,000 global installations, meeting...

  • Director of Customer Experience

    2 weeks ago

    Langhorne, United States Fortress Power Full time

    Headquartered in Langhorne, PA, Fortress Power is a leading global designer and manufacturer of energy solutions for residential, commercial, and industrial applications. Our line of batteries, featuring Lithium Iron Phosphate (LFP) chemistry, is not just about reliability, safety, and lifespan. It's about powering over 30,000 global installations, meeting...