Digital Product Manager

4 days ago

Chandler, United States Wells Fargo Full time
About this role:

Wells Fargo is seeking a Digital Product Manager for its Personal Lending organization focused on development of unsecured lending products. Learn more about the career areas and lines of business at wellsfargojobs.com.

With the rapidly evolving market landscape as a result of innovations in consumer lending, purchase financing is creating opportunities to introduce new digital products and serve customers and merchants in innovative ways.

Personal Lending - Wells Fargo's Personal Lending organization is comprised of the company's new Flex Loan product, its unsecured personal loan product as well as the Wells Fargo Retail Services business. Personal Lending is transforming the way we engage with our customers through innovative digital solutions that enhance our customer experience.

In this role, you will:
  • Support product management in the development of new products and features, drive select components within a product or feature
  • Review and analyze strategy, customer experience, analytics/research in support of product development efforts
  • Present recommendations for resolving product development blockers
  • Develop expertise on digital initiatives, policies, procedures and/or compliance requirements
  • Develop expertise on the tech architecture for unsecured lending products
  • Ascertain product features adhere to compliance, privacy regulations, and policies
  • Escalate impediments and/or defects to Product Management for assistance and decisioning
  • Decompose features into user stories for Scrum Team delivery
  • Prioritize & refine Scrum Team backlog per Sprint; influenced by Product Managers
  • Enforce User Story acceptance criteria within the Scrum Team
  • Participate & contribute to Quarterly Big Room Planning iterations
  • Manage Team demo at conclusion of Sprint, facilitate Sprint retrospective
  • Participate in defining test requirements, test data required, coordination of testing across both internal and external systems
  • Participate in a variety of functions within the digital environment
  • Identify opportunity for digital business plans, programs and initiatives within scope of responsibilities
  • Review and analyze basic content strategy/creation, customer experience, analytics/research or product management
  • Exercise independent judgment to guide medium risk deliverables
  • Present recommendations for resolving more complex situations
  • Exercise independent judgment while developing expertise in the on digital initiatives, policies, procedures and/or compliance requirements
  • Collaborate and consult with digital consultants and managers on more complex digital initiatives, including internal/external customers if applicable
Required Qualifications, US:
  • 2+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • A passion for detail and innovation, highly analytical
  • 2 + years of experience delivering user stories within a scrum team
  • 2 + years of experience with microservices or APIs
  • 2 + years of experience launching and scaling new products or product enhancements preferably within an Agile framework
  • Consumer Lending Product Management experience
  • Ability to articulate complex concepts in a clear manner
  • Resilient individual that perseveres to achieve successful outcomes.
  • Ability to deal with ambiguity
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills, experience with Jira and data reporting tools such as Looker, Tableau or Amplitude.
Job Expectations:
  • This position is not eligible for a visa sponsorship.
  • Candidate must reside within a reasonable commute to a location listed in the posting.
  • This position offers a hybrid work schedule.
  • Relocation assistance is not available for this position.


Posting End Date:

1 Jul 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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