Current jobs related to Service Center Specialist | Supportive Housing - Des Moines - YMCA of Greater Des Moines

  • Housing Specialist

    2 months ago

    Des Moines, United States Lutheran Services in Iowa Full time

    Job DescriptionJob DescriptionIf you're looking for a way to make a positive change in your community, LSI is looking for you. Join our team as a Housing Specialist today!What We Do As one of Iowa's most trusted human services agencies, LSI has a legacy of serving children, adults, and families for more than 150 years. Our Refugee and Immigrant...

  • Plasma Center Medical Support Specialist

    2 weeks ago

    Des Moines, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled and compassionate Registered Nurse to join our team as a Medical Support Specialist at our Plasma Donation Center. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the collection of high-quality plasma that will become...

  • Plasma Center Medical Support Specialist

    7 days ago

    Des Moines, Iowa, United States Biolife Plasma Services Full time

    About the RoleAs a Medical Support Specialist at BioLife Plasma Services, you will play a critical role in ensuring the quality and safety of plasma donations. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will work under the guidance of the Center Manager and the...

  • Plasma Center Medical Support Specialist

    7 days ago

    Des Moines, Iowa, United States Biolife Plasma Services Full time

    About the RoleAs a Medical Support Specialist at BioLife Plasma Services, you will play a vital role in ensuring the quality and safety of plasma donations. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will work closely with the Center Manager and Center Physician to...

  • Medical Support Specialist

    7 days ago

    Des Moines, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in supporting plasma center operations and ensuring the highest level of customer service and quality.Key ResponsibilitiesEvaluate donor reactions and respond accordingly,...

  • Medical Support Specialist

    7 days ago

    Des Moines, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in supporting plasma center operations and ensuring the highest level of customer service and quality.Key ResponsibilitiesEvaluate donor reactions and respond accordingly,...

  • Technical Support Specialist

    7 days ago

    Des Moines, Iowa, United States National Credit Center Full time

    Job OverviewNational Credit Center is a leading provider of software solutions for the automotive industry. We are seeking a skilled Technical Support Specialist to join our Dealer Marketing Services team.Key ResponsibilitiesProvide timely and effective technical support to customers via phone and email, resolving issues related to PMUL, Stack, PCE, and NC4...

  • Support Services Specialist

    4 weeks ago

    Des Moines, United States Mosaic Full time

    If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first. We’re looking for a Support Service Specialist to join our team! At Mosaic, we empower people to live as independently as possible. As a Support Service Specialist, you’ll oversee the quality aspects of...

  • Administrative Support Specialist

    4 weeks ago

    Des Moines, Iowa, United States Iowa Orthopaedic Center PC Full time

    Position OverviewThe Iowa Orthopaedic Center is in search of an Administrative Support Specialist to enhance our operational team. This role is pivotal in ensuring the smooth functioning of our front office operations.Key ResponsibilitiesEfficiently manage the daily scanning of documents received from various clinics.Ensure accurate indexing of documents...

  • Guest Service Center Specialist

    2 weeks ago

    Des Moines, United States Lakeside Hotel Casino Full time

    Job DescriptionJob DescriptionThe Guest Service Center Specialist assists guests with currency exchanges, voucher cash-ins, and check cashing. ESSENTIAL DUTIES AND RESPONSIBILITIESAssists guests and team members with exchanging cash and/or coin denominations. Assists guests with exchanging slot vouchers and table games chips/checks into monetary funds....

  • Support Specialist

    1 month ago

    Des Moines, Iowa, United States Woodward Resource Center Full time

    Position Title: Support Specialist at Woodward Resource CenterWe are seeking compassionate Support Specialists to become part of our dedicated team at Woodward Resource Center (WRC). In this role, you will be instrumental in delivering care and assistance to individuals with developmental disabilities.Position Overview:Full-time role with attractive...

  • Housing Specialist

    4 weeks ago

    Des Moines, United States International Rescue Committee Full time

    The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental...

  • Orthopedic Clinic Medical Support Specialist

    4 weeks ago

    Des Moines, Iowa, United States Iowa Orthopaedic Center PC Full time

    Are you enthusiastic about contributing to a clinic with a focus on orthopedic care while enjoying a balanced work-life schedule? Iowa Orthopedic Center, recognized for its excellence, is currently in search of a dedicated Medical Support Specialist or Certified Medical Support Specialist to become part of our team. This full-time role is structured for...

  • Medical Support Specialist

    5 days ago

    Des Moines, Iowa, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesBioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. Our team is dedicated to providing high-quality plasma collection services to patients in need.Job SummaryWe are seeking a Medical Support Specialist to join our team. As a Medical Support Specialist, you will be responsible for evaluating donor...

  • Medical Support Specialist

    7 days ago

    Des Moines, Iowa, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesBioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. Our team is dedicated to providing high-quality plasma collection services to patients in need.Job SummaryWe are seeking a Medical Support Specialist to join our team. As a Medical Support Specialist, you will be responsible for evaluating donor...

  • Academic Support Specialist

    1 day ago

    Des Moines, Iowa, United States Des Moines University Full time

    Job Title: Accommodations and Educational Support SpecialistDes Moines University is seeking a highly motivated and experienced Accommodations and Educational Support Specialist to join our team. As a key member of our academic support services, you will play a vital role in empowering students and faculty to reach their full potential.Job Summary:The...

  • Service Center Representative

    1 month ago

    Des Plaines, Illinois, United States Unique Repair Service Full time

    Customer Support Specialist Are you seeking a role where communication is key? Join our vibrant team as a Customer Support Specialist. In this position, you will represent our organization, managing incoming calls from clients and delivering exceptional service. This is not your typical call center role. Become a part of our team at Unique Repair Services,...

  • Cloud Support Specialist

    13 hours ago

    Des Moines, Iowa, United States US Signal Full time

    Job Title: Technical Support SpecialistUS Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services. We are seeking a highly skilled Technical Support Specialist to join our Technical Operations Center team.Key Responsibilities:Provide world-class level of...

  • Medical Support Specialist

    1 week ago

    Des Moines, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and employees.Key ResponsibilitiesDetermine donor eligibility to donate plasma, including proper management of informed...

  • Medical Support Specialist

    4 days ago

    Des Moines, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and employees.Key ResponsibilitiesDetermine donor eligibility to donate plasma, including proper management of informed...

Service Center Specialist | Supportive Housing

4 months ago

Des Moines, United States YMCA of Greater Des Moines Full time
Description

POSITION SUMMARY:

Operating within the policies, procedures, and practices of the YMCA of Greater Des Moines, this position is responsible for providing general customer and tenant support, monitoring the facility, and performing basic clerical functions and duties. Service Center Staff are responsible for exemplifying the Y values and building relationships to foster a sense of community with our tenants.

ESSENTIAL FUNCTIONS:
  1. Assist potential tenants with required IFA and Section 42 tax credit application, certification, recertification and leasing processes.
  2. Maintain tenant relations and ensure tenants understand their responsibilities for the community. Assist with tenant issues, concerns and complaints per lease provisions.
  3. Ensure procedures are followed for all processes managed through the Service Center (examples include work-order communications, complaints/concerns, rent issues/situations, tenant issues/situations, etc).
  4. Provide general customer service support, assisting tenants and guests with questions, concerns and general inquiries.
  5. Serve as a contact for tenants to assist with issues and processes.
  6. Perform basic clerical and office functions and duties.
  7. Manage general phone calls and message services.
  8. Assist tenants with mail processes, replacement key services, and fitness passes.
  9. Monitor facility, including common areas, front doors, and security cameras as required.
  10. Serve as a building supervisor, monitoring the facility, tenants, and visitors.
  11. Be knowledgeable in emergency services and respond to emergency situations as required.
  12. Attend department and Branch staff meetings as required.
  13. Attend trainings and education sessions as required to maintain current knowledge of housing and tax credit rules, regulations and practices.
  14. Perform additional duties as assigned by supervisor or designated staff person.
  15. Demonstrate and support the objectives of the Association as embodied in the mission statement and values.
Requirements

EDUCATION/EXPERIENCE REQUIREMENTS:
  1. High School Diploma or equivalent
  2. Must be at least 21 years of age
  3. Ability to read, write, and perform simple mathematical functions
  4. American Red Cross CPR-PR/AED/First Aid Certifications or equivalent certifications approved by the YMCA
  5. American Red Cross Blood Borne Pathogens Training or equivalent training approved by the YMCA
  6. Intro to the Y's Cause & Culture Online Training
  7. New Employee Safety Online Training
  8. Emergency Procedures Training
  9. Minimum of three years customer service experience
  10. Minimum of two years experience working in a customer service position for a housing type facility
JOB REQUIREMENTS:
  1. Ability to communicate with a Y-voice, demonstrating determination, genuine concern, a welcoming attitude, hopefulness and a nurturing spirit
  2. Ability to demonstrate a desire to serve others and fulfill community needs
  3. Ability to build rapport, creating relationships and fostering a sense of community
  4. Ability to work effectively with people of different background, abilities, opinions and perceptions
  5. Ability to listen first, seeking to understand the other person's point of view and remain calm in challenging situations
  6. Ability to work with minimal supervision, taking initiative to assist others
  7. Ability to make sound judgments and transfer learning from one situation to another
  8. Ability to maintain confidentiality on tenant and potential tenant information
  9. Ability to demonstrate professional conduct at all times
  10. Ability to serve as a healthy lifestyles role model for members and staff
  11. Attend trainings and/or courses to maintain certification as required by the YMCA
  12. Employees of the YMCA Supportive Housing Campus are not eligible to become tenants at the YMCA Supportive Housing Campus.
  13. Tenants of the YMCA Supportive Housing Campus are not eligible for employment with the YMCA Supportive Housing Campus branch during their time of tenancy.


PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the responsibilities of this position, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, lift up to ten pounds of weight, climb or balance, and to stoop, kneel, crouch, or crawl. Vision abilities required by this job includes close and distance vision.

WORK ENVIRONMENT:

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. This position usually works in an office environment, but the mission of the organization may sometimes take them to non-standard workplaces.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

EFFECT ON END RESULT:

Assist the YMCA of Greater Des Moines in providing tenants effective direction, guidance, and support positively impacting their engagement in the YMCA through programs and small communities.

Apply and begin your life changing Y journey TODAY