Patient Care Representative
3 weeks ago
VSI (formerly Virginia Spine Institute), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for managing the patient experience and ensuring that VSI's standards of excellence are carried over into every patient interaction; whether in-person or over the phone. Serving as a first point of contact, the Patient Care Representative plays an integral role in establishing and maintaining patient relationships. With every positive patient interaction, the Patient Care Representative is contributing to VSI's sustained success and making a difference in our patients' lives.
This is a full-time position working out of our Reston office. The position offers competitive pay, full benefits, 401k plan with a Company match, and three weeks of paid time off. The ideal candidate will be detail oriented, able to work independently as well as with a team, and will be enthusiastic about delivering unparalleled patient care.
Essential Job Responsibilities
- Responsible for making exceptional first impression to new patients and providing a warm welcome to returning patients in person or on the telephone.
- Greet patients, execute check-in/check-out procedures, and explain patient process and paperwork throughout relationship with patient.
- Schedule patient appointments and confirm appointments over the phone with patients.
- Maintain security by following established procedures; monitor visitors and schedule.
- Responsible for collecting patient payments.
- Ability to handle a high volume of phone calls with customer service excellence.
- Generate and maintain clear, concise and accurate electronic records and files.
- Ensure cleanliness and safety of the environment.
- Ability to work proficiently at any front desk position as needed.
- Other duties as assigned.
- Completed at least 2 years of college and/or have 3-5 years of reception or administrative assistant experience
- Strong knowledge of Microsoft Office and Google platforms
- EMR experience is a bonus
- Organized multi-tasker; process-focused and internally motivated
- Conscientious, supportive, stable, patient, thorough and precise; pays attention to details
- Able to utilize creative problem solving when confronted with difficult situations
- Friendly, respectful and cooperative with co-workers; a team player
- Operates calmly and efficiently in a highly dynamic environment
- Exhibits empathy and compassion toward patients; driven to go well beyond what is 'expected'
- Strong written and verbal communication skills; concierge phone etiquette
-
Patient Care Representative
2 months ago
Reston, United States VSI Full timeJob DescriptionJob DescriptionSalary: VSI (formerly Virginia Spine Institute), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for managing the patient experience and ensuring that VSI’s standards of excellence...
-
Patient Care Coordinator
3 weeks ago
Reston, Virginia, United States Virginia Spine Institute Full time{"Job Title": "Patient Care Representative", "Job Summary": "We are seeking a highly skilled Patient Care Representative to join our reception team at Virginia Spine Institute. As a key member of our team, you will be responsible for delivering exceptional patient experiences and ensuring that our standards of excellence are met in every...
-
Patient Care Coordinator
16 hours ago
Reston, Virginia, United States VSI Full timeJob SummaryVSI, a leading spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for delivering exceptional patient experiences and ensuring that VSI's standards of excellence are met in every interaction, whether in-person or over the phone.This is a...
-
Certified Nursing Assistant
3 weeks ago
Reston, Virginia, United States BrightStar Care Full timeAbout the RoleWe are seeking a skilled and compassionate Certified Nursing Assistant to join our team at BrightStar Care. As a key member of our healthcare team, you will play a vital role in providing high-quality patient care and support.Key ResponsibilitiesAssist patients with daily activities: Provide assistance with bathing, dressing, and eating to...
-
Patient Services Representative
1 month ago
Reston, Virginia, United States Town Center Orthopaedics Full timeJoin Our Team at Town Center OrthopaedicsWe are seeking a dedicated and experienced Medical Office Receptionist to enhance our patient care experience in a dynamic orthopedic environment. The ideal candidate will be friendly, dependable, and a collaborative team member capable of managing multiple tasks efficiently.Key Responsibilities:Welcome patients...
-
Patient Care Coordinator
2 weeks ago
Reston, Virginia, United States AEG Full timeAbout the JobAt AEG, we're seeking a skilled Patient Care Coordinator to join our team. As a key member of our healthcare team, you will be responsible for delivering exceptional patient care and ensuring a seamless experience for our patients.Responsibilities:* Greet patients and visitors in a friendly and welcoming manner* Answer phone calls and respond to...
-
Patient Care Coordinator
1 week ago
Reston, Virginia, United States AEG Full timeAbout the JobPatient Care Coordinators play a vital role in ensuring a seamless experience for our patients at AEG. As a key member of our team, you will be responsible for providing exceptional service by welcoming patients and ensuring all check-in and checkout processes are completed efficiently.Key ResponsibilitiesFirst Impressions Matter: Acknowledge...
-
Patient Care Technician Medical
1 month ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Care Technician Medical today with Reston Hospital Center.BenefitsReston Hospital Center, offers a total rewards package that supports the...
-
Pharmacist - Patient Care Specialist
7 days ago
Reston, Virginia, United States Walmart Full timeJob SummaryWe are seeking a highly skilled and compassionate Pharmacist to join our team at Walmart. As a Staff Pharmacist, you will be responsible for providing exceptional patient care, dispensing medications, and counseling patients on their health and wellness. If you are passionate about delivering high-quality patient care and have a strong commitment...
-
Patient Care Technician PCU
5 days ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionDo you want to join an organization that invests in you as a(an) Patient Care Technician PCU? At Reston Hospital Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsReston Hospital Center, offers a total rewards package that...
-
Patient Care Technician Emergency
14 hours ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionDo you have the career opportunities as a(an) Patient Care Technician Emergency you want with your current employer? We have an exciting opportunity for you to join Reston Hospital Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsReston Hospital Center, offers a total rewards...
-
Patient Care Technician Emergency
4 weeks ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionDo you have the career opportunities as a(an) Patient Care Technician Emergency you want with your current employer? We have an exciting opportunity for you to join Reston Hospital Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsReston Hospital Center, offers a total rewards...
-
Pharmacist - Patient Care Specialist
2 weeks ago
Reston, Virginia, United States Walmart Full timeJob SummaryWe are seeking a highly skilled and compassionate Pharmacist to join our team at Walmart. As a Staff Pharmacist, you will be responsible for providing exceptional patient care, dispensing medications, and counseling patients on their health and wellness. If you are passionate about delivering high-quality patient care and have a strong commitment...
-
Reston, Virginia, United States Reston Hospital Full timeJob SummaryThe Patient Care Technician (PCT) plays a vital role in delivering high-quality, patient-centered care by performing a variety of delegated basic patient care services related to common nursing functions and activities of daily living.Key ResponsibilitiesParticipates in the implementation of nursing care plans by performing direct and indirect...
-
Reston, Virginia, United States Reston Hospital Center Full timeJob SummaryThe Patient Care Technician Intermediate Care Specialist delivers high-quality, patient-centered care by performing a variety of delegated basic patient care services related to common nursing functions and activities of daily living.Key ResponsibilitiesParticipates in the implementation of nursing care plans by performing direct and indirect...
-
Reston, Virginia, United States HCA Healthcare Full timeHCA Healthcare - Job Summary We are seeking a Patient Care Technician to join our team at HCA Healthcare. As a Patient Care Technician, you will play a vital role in providing high-quality patient care and support to our patients and families. Responsibilities: * Assist in the transfer, positioning, and transport of patients * Assist with turning over...
-
Patient Care Technician Intermediate Care IMC
1 month ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Care Technician Intermediate Care IMC today with Reston Hospital Center.BenefitsReston Hospital Center, offers a total rewards package...
-
Patient Care Technician Intermediate Care IMC
2 months ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Care Technician Intermediate Care IMC today with Reston Hospital Center.BenefitsReston Hospital Center, offers a total rewards package...
-
Reston, Virginia, United States HCA Healthcare Full timeHCA Healthcare **Job Summary** As a Patient Care Technician at HCA Healthcare, you will play a vital role in providing exceptional patient care in our Intermediate Care setting. Your responsibilities will include assisting with patient transfers, positioning, and transportation, as well as maintaining a clean and safe environment for patients and...
-
Clinical Operations Representative
2 weeks ago
Reston, Virginia, United States Children's National Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Clinical Operations Representative to join our team at Children's National. As a key member of our ambulatory services team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced clinical environment.Key ResponsibilitiesProvide patient services...