Patient Care Representative
1 month ago
VSI (formerly Virginia Spine Institute), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for managing the patient experience and ensuring that VSI’s standards of excellence are carried over into every patient interaction; whether in-person or over the phone. Serving as a first point of contact, the Patient Care Representative plays an integral role in establishing and maintaining patient relationships. With every positive patient interaction, the Patient Care Representative is contributing to VSI’s sustained success and making a difference in our patients’ lives.
This is a full-time position working out of our Reston office. The position offers competitive pay, full benefits, 401k plan with a Company match, and three weeks of paid time off. The ideal candidate will be detail oriented, able to work independently as well as with a team, and will be enthusiastic about delivering unparalleled patient care.
Essential Job Responsibilities
- Responsible for making exceptional first impression to new patients and providing a warm welcome to returning patients in person or on the telephone.
- Greet patients, execute check-in/check-out procedures, and explain patient process and paperwork throughout relationship with patient.
- Schedule patient appointments and confirm appointments over the phone with patients.
- Maintain security by following established procedures; monitor visitors and schedule.
- Responsible for collecting patient payments.
- Ability to handle a high volume of phone calls with customer service excellence.
- Generate and maintain clear, concise and accurate electronic records and files.
- Ensure cleanliness and safety of the environment.
- Ability to work proficiently at any front desk position as needed.
- Other duties as assigned.
Job Requirements
- Completed at least 2 years of college and/or have 3-5 years of reception or administrative assistant experience
- Strong knowledge of Microsoft Office and Google platforms
- EMR experience is a bonus
- Organized multi-tasker; process-focused and internally motivated
- Conscientious, supportive, stable, patient, thorough and precise; pays attention to details
- Able to utilize creative problem solving when confronted with difficult situations
- Friendly, respectful and cooperative with co-workers; a team player
- Operates calmly and efficiently in a highly dynamic environment
- Exhibits empathy and compassion toward patients; driven to go well beyond what is ‘expected’
- Strong written and verbal communication skills; concierge phone etiquette
-
Patient Care Representative
2 months ago
Reston, United States VSI Full timeJob DescriptionJob DescriptionSalary: VSI (formerly Virginia Spine Institute), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for managing the patient experience and ensuring that VSI’s standards of excellence...
-
Patient Services Representative
2 weeks ago
Reston, Virginia, United States Town Center Orthopaedics Full timeJoin Our Team at Town Center OrthopaedicsWe are seeking a dedicated and experienced Medical Office Receptionist to enhance our patient care experience in a dynamic orthopedic environment. The ideal candidate will be friendly, dependable, and a collaborative team member capable of managing multiple tasks efficiently.Key Responsibilities:Welcome patients...
-
Patient Care Technician Float
4 weeks ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Care Technician Float today with Reston Hospital Center.BenefitsReston Hospital Center, offers a total rewards package that supports the...
-
Patient Care Technician Medical
2 weeks ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Care Technician Medical today with Reston Hospital Center.BenefitsReston Hospital Center, offers a total rewards package that supports the...
-
Patient Care Technician Emergency
6 days ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionDo you have the career opportunities as a(an) Patient Care Technician Emergency you want with your current employer? We have an exciting opportunity for you to join Reston Hospital Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsReston Hospital Center, offers a total rewards...
-
Gastro Patient Access Representative 3
7 days ago
Reston, Virginia, United States Inova Full timeThe Gastro Patient Access Specialist 3 is dedicated to delivering exceptional service by understanding patient needs and meeting their expectations. This role involves executing responsibilities related to patient admissions while managing scheduling tasks for medical procedures. The specialist is responsible for verifying and inputting insurance details...
-
Patient Care Technician Intermediate Care IMC
4 weeks ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Care Technician Intermediate Care IMC today with Reston Hospital Center.BenefitsReston Hospital Center, offers a total rewards package...
-
Patient Care Technician Intermediate Care IMC
2 weeks ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Care Technician Intermediate Care IMC today with Reston Hospital Center.BenefitsReston Hospital Center, offers a total rewards package...
-
Account Executive
2 days ago
Reston, Virginia, United States American Care Partners Full timeJob SummaryWe are seeking an experienced and skilled Account Executive to join our Business Development team at American Care Partners. As an Account Executive, you will play a critical role in cultivating professional relationships with healthcare professionals, hospitals, and other key stakeholders to promote our pediatric home health care services.Key...
-
Patient Care Technician Medical Oncology
4 weeks ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Care Technician Medical Oncology today with Reston Hospital Center.BenefitsReston Hospital Center, offers a total rewards package that...
-
Patient Care Technician Medical Oncology
5 days ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Care Technician Medical Oncology today with Reston Hospital Center.BenefitsReston Hospital Center, offers a total rewards package that...
-
Patient Care Technician Medical Oncology
5 days ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Care Technician Medical Oncology today with Reston Hospital Center.BenefitsReston Hospital Center, offers a total rewards package that...
-
Patient Care Technician Medical Oncology
4 weeks ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Care Technician Medical Oncology today with Reston Hospital Center.BenefitsReston Hospital Center, offers a total rewards package that...
-
Patient Care Technician Medical Oncology
2 weeks ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Care Technician Medical Oncology today with Reston Hospital Center.BenefitsReston Hospital Center, offers a total rewards package that...
-
Reston, United States Reston Hospital Center Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Care Technician Progressive Care Unit PCU today with Reston Hospital Center.BenefitsReston Hospital Center, offers a total rewards package...
-
Patient Care Technician General Medical
2 weeks ago
Reston, United States Reston Hospital Center Full timeDescription IntroductionDo you have the career opportunities as a(an) Patient Care Technician General Medical you want with your current employer? We have an exciting opportunity for you to join Reston Hospital Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsReston Hospital Center, offers a total rewards...
-
Imaging Assistant
5 days ago
Reston, Virginia, United States HCA Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Imaging Assistant to join our team at Reston Hospital Center. As an Imaging Assistant, you will play a critical role in ensuring the smooth operation of our imaging services department.Key ResponsibilitiesAssist patients, families, and other stakeholders as needed, providing exceptional customer...
-
Master Esthetician
2 days ago
Reston, Virginia, United States Dr. Bermel and Associates Full timeJob DescriptionAbout Dr. Bermel and AssociatesWe are a growing Optometry practice dedicated to delivering an Elevated Patient Experience. Our team is passionate about advancing patient care and continually seeking ways to improve our services.Our Approach to Dry Eye TreatmentWe have spent years diagnosing and treating dry eye, and now we are excited to...
-
Dental Hygienist
4 days ago
Reston, Virginia, United States Fair Lakes Family and Cosmetic Dentistry Full timeJob OverviewWe are a reputable dental practice, Fair Lakes Family and Cosmetic Dentistry, seeking a skilled dental hygienist to provide exceptional patient care in our state-of-the-art office. As a key member of our team, you will be responsible for delivering high-quality dental hygiene services to our patients.Key Responsibilities:Provide thorough dental...
-
NICU Registered Nurse
5 days ago
Reston, Virginia, United States Reston Hospital Center Full timeAbout the RoleWe are seeking a highly skilled Registered Nurse NICU to join our team at Reston Hospital Center. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and contributing to the delivery of high-quality services.Key ResponsibilitiesClinical Management: Provide clinical management of patients,...