![US Tech Solutions](https://media.trabajo.org/img/noimg.jpg)
PIA P&C Support Specialist
2 months ago
JOB DESCRIPTION
Job Summary Provides advanced customer service and support to internal staff and external clients in the areas of property & casualty suite of products workers&rsquo compensation ERISA bonds BOP EPLI Maintains a high level of knowledge concerning the products and services supported by the *** Insurance Agency Assists external users of the technical products by answering questions solving problems involved with their use Identifies investigates and researches user questions and problems Refers unresolved issues to technical or professional personnel for follow up as needed Researches and resolves product and service issues relative to the Property & Casualty suite of products from any internal/external clients Ability to diffuse client concerns and notify management of critical situations to ensure the best solution is implemented for the client and *** Responds to inbound calls and place outbound calls as required by the business unit relating to Property & Casualty suite of products and/or the Workers&rsquo Compensation Payment Services Maintains an accurate recording of all internal and external communication Exhibits comprehensive knowledge of *** Insurance Agency portfolio corresponding systems and internal/external processes to ensure client satisfaction Develops enhancements to existing or new processes and procedures while making the necessary recommendations to management Maintains and manages positive and professional relations with *** clients insurance carriers and internal/external clients to ensure client satisfaction Utilizes multiple software applications in conjunction with carrier and bureau websites in order to respond to all client inquiries Internal applications include HRIS (human resource information system) and Online Reporting System Continues to stay abreast of all changes pertaining to various internal product offerings regulatory changes policy changes and insurance industry developments in support of client satisfaction Participates in assigned projects or required training Other duties as assigned Qualifications High school diploma required A minimum of 2 year customer service experience or insurance related experience
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We have other current jobs related to this field that you can find below
-
PIA P&C Specialist I
1 month ago
Rochester, United States Paladin, Inc Full timeJob Title: PIA P&C Specialist I - New Business Operations (Tier II) Work Location: Rochester, NY Duration: Long Term contract Education/Experience Required: High School Diploma Required AAS in Management Business or Finance preferred and a minimum of one year customer service/insurance related experience or the equivalent combination of education and...
-
Service Associate
4 weeks ago
Rochester, United States Paychex Full timeOverview Under a significant level of guidance and direction, provides customer service forPaychex Property & Casualty Insurance clients.Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures....
-
Service Associate
3 months ago
Rochester, United States Paychex Full timeOverview Under a significant level of guidance and direction, provides customer service for Paychex Property & Casualty Insurance clients. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and...
-
Service Associate
1 month ago
Rochester, United States Paychex Deutschland GmbH Full timeOverview Under a significant level of guidance and direction, provides customer service for Paychex Property & Casualty Insurance clients. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures. Responsibilities...
-
Substation Lead Engineer
3 months ago
Rochester, United States LUZCO Technologies Full timeJob DescriptionJob DescriptionLooking for a familia? LUZCO Technologies, LLC is looking for a spirited candidate to join our passionate, ever-growing team. LUZCO is an award-winning Energy & Utilities Consulting Firm, offering project management services, engineering design services, and transmission and distribution engineering services. You're more...
-
Service Associate
4 weeks ago
Rochester, United States Paychex Full timeOverview Under a significant level of guidance and direction, provides customer service for Paychex S125/FSA clients . Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures. ResponsibilitiesHandles inbound calls...
-
Service Associate
3 weeks ago
Rochester, United States Paychex Full timeHandles inbound calls from active and terminated participants/employees of Paychex Insurance Agency (PIA) clients Handles inbound calls from client/employer plan administrators Provides education on S 125 products, Paychex policies & procedures, or I Client Service, Associate, Service, Retail, Client
-
Service Associate
3 weeks ago
Rochester, United States Paychex Full timeOverview: Under a significant level of guidance and direction, provides customer service for Paychex S125/FSA clients . Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures. Responsibilities: Handles inbound...
-
Project Support Specialist
3 weeks ago
Rochester, United States Unavailable Full timeOverview Working under the supervision of the Eleversity Customer Service Lead (CSL), the Project Support Specialist (PSS) has the responsibility for providing administrative support, training calendar development, customer service for the Innovations in Employment Supports Project to support virtual trainings. The Project Support Specialist will support...
-
Project Support Specialist
3 weeks ago
Rochester, United States Heritage Christian Services Full timeOverview Working under the supervision of the Eleversity Customer Service Lead (CSL), the Project Support Specialist (PSS) has the responsibility for providing administrative support, training calendar development, customer service for the Innovations in Employment Supports Project to support virtual trainings. The Project Support Specialist will support...
-
Regional Sales Support Specialist
3 weeks ago
Rochester, United States Midtown Athletic Club Full timeMidtown Athleic Club in Rochester, NY is searching for a Regional Sales Support Specialist (RS3) to help partner with our membership advisors to connect with our prospective members and help guide them towards coming in to meet the team, tour the clubs, and explore all the amazing experiences Midtown has to offer. We'd love to talk with you about it! This...
-
Supportive Housing Specialist
1 month ago
Rochester, United States The DePaul Group Full timeSupportive Housing SpecialistJob Locations US-NY-RochesterCategory Supported HousingType Regular Full-TimeFLSA Status Non-ExemptShift DaysDepartment Supported HousingCorporation Name DePaul Community Services (DCS)OverviewThe Supportive Housing Specialist will be responsible for assisting tenants with all necessary linkages and to help them maintain a...
-
Technical Support Specialist
3 days ago
Rochester, United States Great Wolf Lodge Full timePay: $0 per hour The Technical Support Specialist is responsible for providing technical assistance for the systems at the lodge. Reporting to the IT Manager, responsibilities include workstation and printer installation and maintenance, server administration, network monitoring, hardware performance, connectivity, and backups. Key Responsibilities: Provide...
-
Helpdesk Support Specialist
2 months ago
Rochester, United States Next Phase Medical Devices, an Arterex Company Full timeJob DescriptionJob DescriptionPosition Title: Helpdesk Support SpecialistReports to: IT Manager Direct Reports (No): Job Summary: We are seeking a dedicated Helpdesk Support Specialist with 1-2 years of experience in the IT industry with a focus on system administration, specifically with ERP systems, and other...
-
Client Support Specialist
3 weeks ago
Rochester, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionCH Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve...
-
Client Support Specialist
2 months ago
Rochester, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionCH Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve...
-
Support Desk Specialist
2 days ago
Rochester, United States NavitsPartners Full timeJob DescriptionJob DescriptionSupport Desk SpecialistResponsibilities:Field support requests from users via phone and email with a professional approach.Document user and issue details thoroughly.Manage and prioritize support tickets, escalating complex issues as needed.Record and document all steps and resolutions of the support process.Utilize online...
-
Supported Employment Specialist
3 months ago
Rochester, United States Community Partners, Inc. Full timeWho We Are: Community Partners is dedicated to providing quality developmental and mental health services to meet the needs of families and individuals in Strafford County. From comprehensive mental health care, to individualized services for persons with developmental disabilities, to family education and support services, we are here to help. If this...
-
Technical Support Specialist II
1 month ago
Rochester, United States QuidelOrtho Full timeThe Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with...
-
Helpdesk Support Specialist
3 weeks ago
Rochester, United States NextPhase Medical Devices LLC Full timeJob DescriptionJob DescriptionJob Summary: We are seeking a dedicated Helpdesk Support Specialist with 1-2 years of experience in the IT industry with a focus on system administration, specifically with ERP systems, and other business systems in the manufacturing industry. The ideal candidate will be responsible for providing fast and effective helpdesk...