We have other current jobs related to this field that you can find below
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Patient Experience Rep
1 month ago
Boston, United States Children's Hospital Boston Full time73240BRJob Posting Title:Patient Experience Rep (Emergency) rotating overnightsDepartment:Medicine-Emergency MedicineAutoReqId:73240BRStatus:Part-TimeStandard Hours per Week:36 Job Posting Category:Administration, Hospital Operations, Nursing SupportJob Posting Description: 36 hours/rotating overnight shift (BCH offers a strong shift differential)....
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Patient Experience Rep
1 month ago
Boston, United States Children's Hospital Boston Full time74161BRJob Posting Title:Patient Experience Rep (weekend overnight) 24 hoursDepartment:Medicine-Emergency MedicineAutoReqId:74161BRStatus:Part-TimeStandard Hours per Week:24 Job Posting Category:Administration, Hospital Operations, Nursing SupportJob Posting Description:24 hours weekend overnight shift 11pm-7:30am (we offer strong shift differentials). ...
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Boston, United States Children's Hospital Boston Full time75506BRJob Posting Title:Patient Experience Rep: 3:30-12am Every other Sat & SunDepartment:Cardiovascular ProgramAutoReqId:75506BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:Hospital OperationsJob Posting Description: This role requires a 2 hour unpaid shadow as part of the interview process This Patient Experience Representative is 100%...
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Boston, United States Boston Medical Center Full timePosition: Patient Access Representative I Department: Patient Access ServicesSchedule: 40 Hours, Days M-F 3:00pm to 11:30pm, Union POSITION SUMMARY:The Patient Access Services Rep will be responsible for handling inbound and outbound communications for Emergency registration. The Patient Access Rep will handle patient inquiries, following-up with patients...
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Boston, United States Boston Medical Center Full timePosition: Patient Access Representative I Department: Patient Access Services Schedule: 40 Hours, Days M-F 3:00pm to 11:30pm, Union POSITION SUMMARY: The Patient Access Services Rep will be responsible for handling inbound and outbound communications for Emergency registration. The Patient Access Rep will handle patient inquiries, following-up with patients...
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Boston, United States Boston Medical Center Full timePosition: Patient Access Representative I Department: Patient Access Services Schedule: 40 Hours, Days M-F 3:00pm to 11:30pm, Union POSITION SUMMARY: The Patient Access Services Rep will be responsible for handling inbound and outbound communications for Emergency registration. The Patient Access Rep will handle patient inquiries, following-up with...
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Patient Access Rep Surgical Day
3 weeks ago
Boston, United States Boston Medical Center Full timeM-T 5AM-1:30PM F 6am-2:30pm U Position: Patient Access Rep Department: Patient Access Services - Surgical Day Schedule: Monday through Thursday 5AM-1:30PM; Friday 6am-2:30pm U POSITION SUMMARY: Ensures that the surgical and procedural patient registration and billing information is complete and accurate. Provides support as needed to all clinical staff....
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Patient Experience Rep
3 months ago
Boston, United States Boston Childrens Hospital Full timeJob Posting Description36 hours/rotating overnight shift (BCH offers a strong shift differential).11:00pm-7:30amPlease note a 6 week/40 hours a week training commitment is required day/evening training before you go into your overnight shift. Emergency DepartmentProviding positive and effective customer service that supports departmental and hospital...
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Patient Experience Rep
2 weeks ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description36 hours/rotating overnight shift (BCH offers a strong shift differential). 11:00pm-7:30am Please note a 6 week/40 hours a week training commitment is required day/evening training before you go into your overnight shift. Emergency Department Providing positive and effective customer service that supports departmental and hospital...
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Patient Experience Rep
7 days ago
Boston, United States Boston Children's Hospital Full time24 hours weekend overnight shift 11pm-7:30am (we offer strong shift differentials).Please note there is a 6 week/40 hours a week day/evening paid training program that is required prior to you going into your shift. Patient Experience Representative - Emergency DepartmentProviding positive and effective customer service that supports departmental and...
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Patient Experience Rep
2 weeks ago
Boston, United States Boston Children's Hospital Full time24 hours weekend overnight shift 11pm-7:30am (we offer strong shift differentials).Please note there is a 6 week/40 hours a week day/evening paid training program that is required prior to you going into your shift. Patient Experience Representative - Emergency DepartmentProviding positive and effective customer service that supports departmental and...
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Patient Experience Rep
2 months ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description 24 hours weekend overnight shift 11pm-7:30am (we offer strong shift differentials). Please note there is a 6 week/40 hours a week day/evening paid training program that is required prior to you going into your shift. Patient Experience Representative - Emergency Department Providing positive and effective customer service that...
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Patient Experience Rep
2 weeks ago
Boston, United States Boston Children's Hospital Full time24 hours weekend overnight shift 11pm-7:30am (we offer strong shift differentials). Please note there is a 6 week/40 hours a week day/evening paid training program that is required prior to you going into your shift. Patient Experience Representative - Emergency Department Providing positive and effective customer service that supports departmental and...
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Patient Experience Rep
2 weeks ago
Boston, United States Boston Children's Hospital Full timeJob Summary Rotating overnight shift 11pm-7:30amPlease note there is a 6 week/40 hours a week training commitment including day/evening training is required before you go into your overnight shift.Emergency Department - 36 hours a week$1,800 sign-on bonus (terms/taxes apply)Providing positive and effective customer service that supports departmental and...
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Patient Experience Rep
2 weeks ago
Boston, United States Boston Children's Hospital Full timeJob Summary36 hours - rotating overnight shift Please note a 6 week/40 hours a week training commitment is required day/evening training before you go into your overnight shift. $1,800 sign-on bonus (terms/taxes apply)Emergency DepartmentProviding positive and effective customer service that supports departmental and hospital operations.Scheduling patient...
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Boston, United States Bravo Pharmacy Full timeJob DescriptionJob DescriptionWe are an independent, community pharmacy (www.MyBravoRx.com) seeking an experienced pharmaceutical Sales Rep/Community Liaison to join our team. We take exceptional pride in our customer service and are looking for a person who is willing to come to work excited, passionate, and open to learning.Our growing company is focused...
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Boston, United States Bravo Pharmacy Full timeJob DescriptionJob DescriptionWe are an independent, community pharmacy (www.MyBravoRx.com) seeking an experienced pharmaceutical Sales Rep/Community Liaison to join our team. We take exceptional pride in our customer service and are looking for a person who is willing to come to work excited, passionate, and open to learning.Our growing company is focused...
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Sales Rep for an independent community Pharmacy
4 weeks ago
Boston, United States Bravo Pharmacy Full timeJob DescriptionJob DescriptionWe are an independent, community pharmacy (www.MyBravoRx.com) seeking a Sales Rep/Community Liaison to join our team. We take exceptional pride in our customer service and are looking for a person who is willing to come to work excited, passionate, and open to learning.Our rapidly growing healthcare organization specializes in...
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Sales Rep for an independent community Pharmacy
3 months ago
Boston, United States Bravo Pharmacy Full timeJob DescriptionJob DescriptionWe are an independent, community pharmacy (www.MyBravoRx.com) seeking a Sales Rep/Community Liaison to join our team. We take exceptional pride in our customer service and are looking for a person who is willing to come to work excited, passionate, and open to learning.Our rapidly growing healthcare organization specializes in...
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Patient Experience Rep
2 weeks ago
Boston, United States Boston Children's Hospital Full timeJob SummaryRotating evening shift 3pm-11:30pmPlease note there is a 6 week/40 hours a week training commitment including day/evening training is required before you go into your evening shift.Emergency Department$2,000 sign-on bonus (terms/taxes apply)Providing positive and effective customer service that supports departmental and hospital...
Patient Experience Rep
2 months ago
Job Summary
Complex Surgery
3:00 pm-11:30pm
$2,000 sign-on bonus (terms/taxes apply).
Looking for an exciting opportunity to join the Surgical Programs team? Look no further than the Complex Surgical Unit at Boston Children's Hospital As a PER in this department, you will have the chance to learn all about the behind-the-scenes work that goes into the daily operation of an inpatient surgical unit, as it relates to admission, discharge and transfer of patients within the hospital. This role provides direct support to the inpatient clinical team to trouble-shoot issues and ensure quality care is provided successfully. You will work alongside a multidisciplinary team for clinical and non-clinical operations, providing you with an inside look into the upper administrative and Surgical clinical leadership of the healthcare industry. This is an ideal opportunity for anyone interested in healthcare administration, those who aspire to work in the medical field or those who want firsthand experience working in one of the well-known pediatric Surgery departments.
The Patient Experience Representative will:
1. Customer Service[1]a.Interacts and provides positive and effective customer service to patients and families.
b.Responds to routine inquiries about hospital protocol, policies, and procedures.
c. Greets and directs patients, families, and visitors.
d.Manages large amounts of inbound and outbound calls in a timely manner.
e.Provides accurate information, directions, and/or guidance to peers/employees and follows up
promptly to ensure that needs have been met.
2. Patient Registration/Admissions/Discharge[1]a.Provides the patient with the required forms and obtains appropriate signatures: General consent,
Healthcare Proxy, Compliance documentation, Rights and Responsibilities, Financial Assistance
policy.
b.Generates patient labels and identification bracelets.
c. Prepare admission-related documentation and patient chart process to ensure a seamless and
timely admission process.
d.Notify Charge Nurse of patient's arrival.
e.Process patient transfer/discharge paperwork.
f. Update information boards.
g.Request an ambulance pick up.
h.Confirm discharge paperwork is received, verifying that the paperwork is accurate and reflects
patient information.
3. Patient Flow Coordination[1]a.Prepares for and attends shift handoffs and team huddles.
4. Administration[1]a.Answer, screen, and route telephone calls. Record and forward messages and triage calls for
urgent information or services. Respond to requests for routine information or assistance within
scope of knowledge and authority. Initiate call for emergency services as required.
b.Open and sort mail, deliver and retrieve patient records, photocopy materials, sort, collate and
distribute documents.
c. Activate overhead announcements (Admissions, Code Blues, Staff Assists).
d.MedReq Uploads for providers.
e.Initiate Safety/security requests.
f. Manage resolution of equipment issues (We Got It, help desk, distribution, Food service).
g.Order supplies and inventory.
h.Processing and tracking Engineering requests.
i. Place patients in Protected Identity.
j. Request Environmental Services cleaning.
k. Provide routine clerical support as needed.
l. Prepare requisitions and other standard forms as requested by clinician or supervisor.
m. Under close supervision, communicates with other departments to coordinate ancillary
clinical/administrative services.
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
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