Receptionist

2 weeks ago


Puyallup, United States Korum Automotive Full time

The Korum Automotive Group is looking for a motivated, professional, customer-focused Part-Time Receptionist. This position is responsible for greeting customers, answering and routing incoming calls, scanning records into the document management system, assisting the Sales & Finance Department with customer payments, and connecting customers with appropriate dealership personnel, in a manner that creates a positive, professional appearance for the dealership.

The typical schedule is Monday through Friday - 7:00 am to 1:30 pm

Pay Range: $16.55 to $21.42 per hour

Targeting Hiring Range: $16.55 to $17.68 per hour

POSITION SUMMARY

The Receptionist is responsible for greeting customers, answering the company switchboard, scanning dealership records into the document management system, assisting the Sales & Finance Department with customer payments, and connecting customers with appropriate dealership personnel, in a manner that creates a positive, professional appearance for the dealership.

Duties Include:

  • Greets dealership guests, answers incoming calls, both internally and externally using dealership-approved greetings, and connects guests and callers with appropriate dealership personnel.
  • Assists in recordkeeping by scanning service and sales documents in the dealership document management system.
  • Receipts in customer cash, check, and credit card payments through the Dealer Management System using established accounting procedures.
  • Supports the reconditioning process in writing POs for vendors.
  • Maintains the reception desk and customer waiting areas for cleanliness and organization.
  • Assists the Human Resource Department with employment inquiries which may include communication of open positions and employment application processes.
Desired skills:
  • Excellent customer service skills and communication skills in person and over the phone
  • Ability to create a hospitality environment
  • High School Graduate or Equivalent
  • Six months to one year related experience in a customer service environment
  • Must have basic computer skills and be able to learn various dealership programs.
  • Must obtain factory certifications during the first year of employment and maintain factory certifications.
  • Must have a professional personal appearance.
All applicants must be at least 18 yrs. old, have a valid driver's license, and an acceptable driving record.

Korum Automotive Group offers a comprehensive benefits package that includes:
  • Paid Time Off
  • Employee Assistance Program (EAP)
  • Paid Holidays
  • 401(k) Salary Deferral Plan with Employer Match
  • Vehicle Purchase Discount Program
  • Discounts on Parts and Service
  • Employee Events and Recognition
  • Company-Paid Uniforms for Specified Positions
  • Paid Training Based on Position
Other Potential Compensation:
  • Discretionary Bonuses
  • Incentive Awards
  • Employee Referral Bonuses
  • Years of Service Award Bonuses


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