Technical Support Specialist- Remote

3 weeks ago


Houston, United States Atlantic Group Inc Full time

Responsibilities Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Requirements and skills Proven experience as a

help desk technician

or other customer support role Tech savvy with working knowledge of office automation products, databases and remote control Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Proficiency in English Excellent communication skills Customer-oriented and cool-tempered BSc/BA in IT, Computer Science or relevant field

by Jobble

#J-18808-Ljbffr



  • Houston, United States OZ Digital LLC Full time

    OZ Digital LLC is seeking a Remote Customer Support Specialist to join our team. As a Remote Customer Support Specialist, you will be responsible for providing top-notch customer support to our clients. You will assist customers with technical issues, answer their inquiries, and provide solutions to ensure customer satisfaction. Key Responsibilities: -...


  • Houston, United States Polk Mechanical Full time

    ** Polk Mechanical Company LLC** ** IT Support Specialist** Houston, TX 77070 **Polk Mechanical** is looking for the best and brightest in the market to join our high performing team. As a result of our unparalleled customer service and unique offerings our business is experiencing impressive growth and with growth comes great opportunity for those with the...


  • Houston, Texas, United States Tenaris Full time

    Remote Monitoring and Support Specialist LOCATION: Houston - TX - US DEPARTMENT: Supply ChainHR CONTACT: Valeria Aguirre The specialist owns data loading, modeling, QA/QC, and customer/internal support for field operations in a rotation-based 24/7 capacity.ResponsibilitiesMulti Job monitoring Provide remote support to Field Services at the rig site and...


  • Houston, United States Designit Full time

    We're always looking for critical thinkers who are curious, data-driven, have a growth mindset, and excel at creating strategic points of view by leveraging data and learnings. We are consultants. Strategists. Creators. Doers. Achievers. Explorers. Geeks. Leaders. Learners. Renegades. Seekers. Visionaries. And we fundamentally believe that we're better...


  • Houston, United States OCTAGOS HEALTH, INC. Full time

    Provide technical and educational cardiac device expertise in order to achieve customer service objectives. Review remote transmissions while providing patients and healthcare professionals with the highest level of service possible (remote position). **Responsibilities**: - Provides technical and educational expertise - Reviews remote transmissions for...


  • Houston, United States Kastle Systems Full time

    Act with utmost customer-centric mindset to support customers (internal or external) with super responsiveness and eagerness to address difficult issues to full and permanent resolution. Provide Phone / email / CRM cases support with speed and knowle Support Specialist, Technical Support, Technical, Project Management, Support, Customer Service, Technology


  • Houston, United States MCIT Business Solutions Full time

    Job DescriptionJob DescriptionAbout Us:MCIT Business Solutions is a provider of IT solutions, committed to delivering top-notch services to our clients. We pride ourselves on our dedication to excellence and our innovative approach to solving complex technical challenges. Job Description:We are seeking a highly skilled Senior Support Specialist to join our...

  • IT Support Specialist

    23 hours ago


    Houston, United States New WorldNational Auto Parts Full time

    Job Summary: We are seeking a IT Support Specialist with a passion for the automotive industry to join our team. As an Auto Parts IT Support Specialist, you will be responsible for resolving IT issues and providing support to our South Texas Region stores. Duties - Respond to IT support requests from employees and resolve technical issues promptly. - Set up...


  • Houston, United States Tenaris Full time

    **Data Quality Assurance Analyst** **LOCATION**: Houston - TX - US **DEPARTMENT**: Supply Chain **HR CONTACT**: Valeria Aguirre - Verify and solve connectivity and data transfer issues - Identify and solve data quality issues - Analyze root causes - Define and improve data quality standards - Stablish and monitor data quality metrics and provide...


  • Houston, United States Tenaris Full time

    Remote Monitoring and Support Specialist LOCATION: Houston - TX - US  DEPARTMENT: Supply Chain HR CONTACT:  Valeria Aguirre The specialist owns data loading, modeling, QA/QC, and customer/internal support for field operations in a rotation-based 24/7 capacity. Responsibilities Multi Job monitoring Provide remote support to Field...


  • Houston, United States U.S. Legal Support Full time

    **U.S. Legal Support** **_ Our Company_** - U.S. Legal Support is a pure, people-to-people service business. The entire secret to our phenomenal growth is our people - both our employees, and the reporters we work with. We work to take great care of both.- **IT Support Analyst I** **_ Your Role on Our Team_**The scope of support provided will include U.S....


  • Houston, United States Tenaris Full time

    Remote Monitoring and Support Specialist   LOCATION: Houston - TX  - US  DEPARTMENT:  Supply Chain HR CONTACT: Valeria Aguirre   The specialist owns data loading, modeling, QA/QC, and customer/internal support for field operations in a rotation-based 24/7 capacity. Responsibilities   Multi Job monitoring Provide...


  • Houston, United States ELLIOTT SERVICES Full time

    OF THE JOB: This position responds to, tracks, and monitors inquiries and requests for assistance with software, hardware, and other technical problems. It provides triage and resolution services; and prepares computing hardware and software for depl Support Specialist, IT, Information Technology, Support, Help Desk, Specialist, Manufacturing


  • Houston, Texas, United States Tenaris Full time

    Data Quality Assurance Analyst LOCATION: Houston - TX - US DEPARTMENT: Supply ChainHR CONTACT: Valeria Aguirre Purpose: Ensures the reliability and integrity of data collected, by developing and implementing data quality standards, applying procedures and following processes.Verify and solve connectivity and data transfer issues Identify and solve data...


  • Houston, United States Sign-Express Full time

    **Responsibilities**: - Use your knowledge of the company's hardware, software and policies to address customer issues. - Resolve technical problems for customers. - Familiarize yourself with the company's products and services. - Identify, track and prioritize customer service issues. - Maintain records of customer interactions. - Operate a 40' Bucket...

  • Software Testing

    4 days ago


    Houston, United States Stimline Full time

    Software Testing & Technical Support Specialis t Location: Houston, TX Are you an experienced software test/technical support engineer? Do you want to work on cutting-edge technology that is changing the energy industry? If so, we want to hear from you! Stimline Digital is on the lookout for a talented and committed Software Testing & Technical Support...


  • Houston, United States Booking with Brooke Full time

    Title: Remote Guest Service Specialist - Join Our Team and Elevate the Travel ExperienceAbout Us: Join our team of Remote Guest Service Specialists and embark on a rewarding journey in the travel industry. We specialize in providing exceptional guest service to travelers worldwide, and we're seeking passionate individuals like you to be part of our team. No...


  • Houston, United States Prudent Technologies and Consulting, Inc. Full time

    Service Desk Support Specialist - MSP Support Engineer Client is located @ Houston, TX 77056 areaAll remote in Houston.TRAVEL : The customer base goes from Galleria to Crosby to Pearland to West Belt area.Ability to travel to customers in Houston area (mileage & expenses reimbursed) and occasional out-of-town travel for company events.6 months Contract to...


  • Houston, United States Magical Destinations Travel Full time

    Growing your career as a Full or Part- Time Remote Customer Specialist is an incredible opportunity to develop valuable skills. If you are strong in leadership, and persuasion and have the right determination for the opportunity, then schedule a meeting today to become a Remote customer specialist.  The right candidate will serve as a member of the Team,...


  • Houston, United States Adaptive Construction Solutions Full time

    Pay & Benefits of CRM Support Specialist:$50,000 to $60,000 salary per year. Work with the largest intermediary in the renewable energy industry with apprenticeships. Room for growth within the role and department. PTO, Health, Dental, Vision, Health Savings Account, Holiday Pay and more Responsibilities of CRM Support Specialist:Implement, configure, and...