Customer Care Specialist

6 months ago


Madison, United States Pellitteri Waste Systems Full time
CSR II - Customer Care Specialist

Compensation: $23.00/hr

Employment Type: Full-Time

Why Work Here?

Do you consider yourself the BEST OF THE BEST in the Customer Service field? If so, we have a great team for you to join Enjoy working for a growing family owned business that puts integrity, passion and pride into all of our work. Pellitteri Waste Systems, Inc., has been a locally owned and operated company for over 70 years. We are searching for an experienced, positive and enthusiastic full time Customer Care Specialist to join our team Check out our CS Recruitment Video at

We offer:
  • Competitive weekly pay
  • Paid time off
  • Free and low-cost Health Insurance options, dental and vision insurance
  • 401k plan, with a generous match of up to 4%
Responsibilities:
  • Field customer calls relating to roll-off, front-load, residential, rotator, data destruction, and other services offered
  • Take escalated phone calls and/or emails when necessary
  • Have the necessary writing skills to answer municipalities and other customers via email
  • Provide accurate service and pricing information to customer inquiries and sales
  • Provide a high level of customer support for information requests, troubleshooting service issues and coordinate efforts with the CS department, dispatch and sales
  • Participate in the planning and improvement of the departments processes
Qualifications:
  • 3-5 years of customer service experience preferred
  • Ability to think critically and problem-solve with creative solutions
  • Experience using various computer programs e.g. word processing, spreadsheets, calendars, etc.
  • Proven experience with high level writing skills and experience with working with municipalities is preferred
  • Outstanding interpersonal skills; demonstrated ability to work effectively with customers and staff
  • Ability to prioritize, multitask, be detail-oriented and efficient
  • Excellent written and verbal communication skills
About Pellitteri Waste Systems, Inc.:

Pellitteri Waste Systems, Inc. provides commercial and residential waste recovery systems, as well as at the customer site confidential document destruction. Our mission is to continue the family business and the Pellitteri's tradition of service by promptly responding to customer needs, offering individualized solutions, communicating effectively and following through. These solutions will be environmentally and fiscally responsible. Our commitment to safety, professionalism, staff and growth will foster an environment which benefits our team, clients and community. PWS, Inc. is An Equal Opportunity / Affirmative Action Employer.

Company website:

Company address: 7035 Raywood Road, Madison WI 53713

  • Madison, United States Servpro Industries, LLC Full time

    What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups ...


  • Madison, United States Wolters Kluwer N.V. Full time

    Hybrid role out of one of the listed office locations. The Customer Success Specialist Project Manager is responsible for the end-to-end management of client license portfolios, to include the successful implementation and release of CT Corporation Specialist, Project Management, Customer Service, Business Partner, Skills, Microsoft, Technology, Business...


  • Madison, United States Miracom Hive Full time

    Join Our Team as a Customer Relationship Specialist and Drive Success!Are you passionate about fostering strong client relationships and delivering exceptional service?We are looking for a Customer Relationship Specialist to manage and grow our customer base. This role offers the opportunity to work closely with clients and contribute to our...

  • Nurse Care Specialist

    4 weeks ago


    Madison, United States Madison Care Center Full time

    Job SummaryAt Madison Care Center, we are seeking a skilled and compassionate Nurse Care Specialist to join our team. As a key member of our nursing staff, you will be responsible for providing direct care to our residents, ensuring their physical and emotional needs are met. Your expertise will be invaluable in maintaining the highest standards of quality...


  • Madison, Wisconsin, United States Fresh Form Draft Full time

    Job Title: Customer Service SpecialistJob Summary: Fresh Form Draft is seeking a skilled Customer Service Specialist to provide exceptional customer service to clients and customers via telephone, email, and online chat.Key Responsibilities:Answer incoming calls promptly and professionally, addressing inquiries, resolving issues, and providing necessary...

  • Customer Care

    4 weeks ago


    Madison, United States Girl Scouts of Wisconsin - Badgerland Full time

    Description Position Summary You: Helpful. Organized. Customer-focused. Friendly! Us: Avidly looking for you! Members, supporters and colleagues visit our Girl Scout Leadership Center in Madison and we are seeking someone to welcome them! As a Customer Care & Retail Specialist, you will serve customers shopping in our Girl Scout store, respond to phone...

  • Pet Care Specialist

    3 weeks ago


    Madison, Wisconsin, United States Ruffin Full time

    Pet Care Specialist Job DescriptionWe are seeking a highly motivated and compassionate Pet Care Specialist to join our team at Ruffin It Resort. As a Pet Care Specialist, you will be responsible for providing top-notch care and attention to our furry guests, ensuring their safety and well-being at all times.Key Responsibilities:Animal Care: Provide daily...


  • Madison, Wisconsin, United States KADOP Health Care Services LLC dba Always Best Care Madison Full time

    We are seeking a compassionate and reliable Client Care Specialist to join our team at Always Best Care Madison. As a key member of our organization, you will be responsible for providing exceptional care and support to our clients, caregivers, and partners.The ideal candidate will possess excellent communication and organizational skills, with the ability...


  • Madison, United States Creative Financial Staffing Full time

    Customer Service and Collections Specialist Location: Madison, WI About the CompanyJoin our well-established, people-first company in Madison, WI. We offer a dynamic work environment focused on both customer satisfaction and employee well-being. With a strong culture of collaboration, we provide regular team-building events and social activities, as well as...

  • Custom Fit Specialist

    1 month ago


    Madison, Wisconsin, United States Indochino Full time

    Compensation range: $16.00 - $18.00 A Unique Opportunity: As a Custom Fit Specialist at Indochino, you will be responsible for helping clients create their own distinct look through the perfect blend of fabrics, colors, and customizations. You will become an expert in tailoring and how clothes should fit. Key Responsibilities: Providing exceptional...


  • Madison, Wisconsin, United States CarMax Full time

    About the RoleCarMax is seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...


  • Madison, Wisconsin, United States SSM Health Full time

    SSM Health - Job SummaryAs a Customer Service Specialist at SSM Health, you will be responsible for educating and informing members about available health benefits under the plan. You will instruct members on how to receive maximum benefit reimbursement and determine various policy provisions, guidelines, providers, and provider requirements and procedures....


  • Madison, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Madison, Wisconsin, United States Revere Electric Supply Co Full time

    Job Title: Customer Inventory Sales SpecialistRevere Electric Supply Co is seeking a highly skilled Customer Inventory Sales Specialist to join our team. As a key member of our sales team, you will be responsible for delivering products to customers, ensuring accurate inventory management, and providing exceptional customer service.Key Responsibilities:Drive...

  • Customer Specialist

    6 months ago


    Madison, United States CarMax Full time

    6057 - Madison - 6601 Odana Road, Madison, Wisconsin, 53719 CarMax, the way your career should be! **About this job** As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...


  • Madison, United States Wolters Kluwer N.V. Full time

    Location: this is a hybrid role open to US applicants located in commuting-distance to one of our health offices - Chicago, IL, Madison, WI, Indianapolis, IN, Waltham, MA, or Philadelphia, PA. Product(s) you'll be supporting: Up. To. Date Patient En Specialist, Account Executive, Project Management, Customer, Healthcare, Senior, Technology


  • Madison, Wisconsin, United States JOANN Stores Full time

    Job SummaryAs a Customer Experience Specialist at JOANN Stores, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our customers. Your primary goal will be to inspire creativity within our customers and make JOANN their happy place. You will achieve this by driving sales through advanced product...

  • Bakery Specialist

    3 weeks ago


    Madison, Wisconsin, United States Kroger Full time

    Company OverviewAt Metro Market, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. Based in Wyoming, we merged with The Kroger Company in 2015 and today proudly serve our customers in 16 stores throughout the state.Job SummaryWe are seeking a highly skilled Bakery Specialist...


  • Madison, United States Madison Veterinary Specialists Full time

    Do you want to be part of a collaborative team that makes a difference in pets live every day? Apply below after reading through all the details and supporting information regarding this job opportunity. Madison Veterinary Specialists is growing! In addition to building a beautiful new facility we are searching for full time or part timeClient Care...


  • Madison, Wisconsin, United States Pellitteri Waste Systems Inc Full time

    Job Title: Customer Care SpecialistPellitteri Waste Systems, Inc. is seeking a highly skilled Customer Care Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...