Customer Service Representative
4 weeks ago
As a Customer Service Superstar at FastMarket, you will be the friendly face that greets everyone who walks through our doors. Your excellent communication skills and ability to read, write, speak, and understand English effectively will make you a valuable asset to our team. You will offer assistance, answer questions, and ensure a pleasant shopping experience for our customers.
Sales Floor GuruAs a Sales Floor Guru, you will keep our shelves perfectly stocked, our displays appealing, and our store clean. Your attention to detail will make our store the go-to spot for convenience. You will also master the art of upselling and suggestive selling, elevating the customer experience by recommending products that complement their purchase.
Responsibilities- Provide exceptional customer service and ensure a pleasant shopping experience.
- Keep the sales floor clean and organized, and restock shelves as needed.
- Upsell and suggest products to customers to enhance their shopping experience.
- Champion our brand by encouraging customers to join our loyalty rewards program.
- Efficiently manage the cash register and handle transactions with a smile.
- Maintain a safe and welcoming environment for customers and colleagues alike.
- Collaborate with colleagues to ensure smooth operations and lend a hand wherever needed.
- Maintain a clean and inviting store, including cleaning restrooms, emptying trash bins, and refilling window washing stations.
- Actively participate in keeping our outdoor space clean and welcoming.
- Must be 18 years of age or older (21 in some states).
- Must be able to work weekends and holidays.
- Ability to read, write, speak, and understand English effectively.
- Basic math skills required.
- Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Must pass a pre-employment drug screen and be subject to a criminal history background check.
- Personable and positive attitude.
- Detail-oriented and reliable.
- Flexible and adaptable.
For information on benefits offered, please click on the hyperlink.
FastMarket is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.
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