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Credit and Collections Manager

3 months ago


Chicago, United States Analytics8 Full time

As an Analytics8 professional, you will have the exciting opportunity to work with a variety of companies, ranging from Fortune 500 companies to small businesses. Each project and client is different, giving you the chance to advance your career as you learn about new industries, businesses, and technologies. We are looking for people who are creative thinkers, problem solvers, and have excellent communication skills to translate between business terminology and IT logic. Responsibilities Actively interacts with customers and account teams to establish appropriate credit terms; manages relationships with clients to reduce exposure to potential bad debt. Accountable for the risk assessment of customers and establishment of appropriate credit lines. Completes in-depth credit investigation including credit bureau data, payment history and analysis of financial statements to determine the degree of risk involved per customer. Leverages data and analytics to understand credit risks and shape proactive strategies to support corporate strategies. Refines and enhances credit strategy utilizing knowledge of industry leading practices. Work in parallel with our sales goals and initiatives. Ensures smooth integration of recently acquired companies into credit process. Manages the continued re-assessment of creditworthiness. Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. Monitors the firm’s accounts receivable and identifies overdue accounts. Contact customers with overdue accounts and attempts to either collect the overdue amount or negotiate an installment payment plan to collect overdue amount. Resolve customer issues and complaints concerning billing. Submits regular reports on the status of unpaid accounts and repayment progress. Establishes and maintains professional relationships with existing clients, ensuring consistent communication regarding outstanding receivables. Escalates extremely past-due accounts to senior leaders via established procedures. Proactively seeks solutions to problems and finds opportunities for improvement in the collections process. Requirements Strong level of personal organization with excellent oral/written communication and negotiating skills, excellent listening skills. Candidate must be detail oriented, with the ability to handle multiple assignments promptly and effectively. 5+ years of experience in credit and collections. Strong excel experience including pivot tables, VLOOKUP, formulas. Experience using Sage Intacct and Salesforce a plus. Analytics8 is an Equal Opportunity Employer. #J-18808-Ljbffr