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Product Manager

4 months ago

Chandler, United States StrongMind Full time
**Must be able to work onsite Monday-Thursday at Location is Chandler AZ**

StrongMind is creating products that revolve around a single purpose - reinventing the learning experience for students. We believe in empowering our employees to be creative and support their pursuit of interests in and out of the workplace.

StrongMind is seeking our newest Product Manager. In this role, you will play a key role in creating product strategy and providing leadership to deliver a finished product. You will constantly seek to understand customers' perspective, are business savvy, and have a bias toward data-driven action. You will work with stakeholders across the organization to identify needs, provide proactive communication to ensure transparency, and provide an articulation of the business needs. This includes daily collaboration daily with Engineers, Account Managers, Designers, Teachers, Administrators, and other members of the Product team.

Primary duties and responsibilities:

  • Create and prioritize the product backlog aligned to StrongMind's vision and goals
  • Act as the expert of your product so you can answer questions swiftly and decisively
  • Serve as "voice of the customer" with delivery teams, representing the customer's perspective throughout the Software Development Lifecycle
  • Work closely with UI/UX designer on product design and experience
  • Be influential and collaborative in finding the best solution with team members
  • Find the true root cause of a request/issue and elicit requirements from users of varying technology levels
  • Ability to lead a team on product direction and meeting outcome based goals
  • Collaborate with stakeholders and agile teams to decompose features into epics and user stories that can be understood and approved by the agile team
  • Lead grooming sessions with your team to refine the product backlog
  • Build trust and respect, establish relationships, and develop rapport with clients and colleagues
  • Collaborate with Development Manger to improve the agile process of the team
Company-wide skills, abilities and expectations:
  • Communicate clearly and professionally in both written and verbal form
  • Maintain a high level of customer service with both internal and external customers
  • Maintain a professional code of conduct, including professional language, actions and attire
  • Maintain confidentiality of matters pertaining to clients and co-workers
  • Acknowledge and accept direction from company leadership
  • Demonstrate willingness and desire to work and collaborate with clients, co-workers and the general public
  • Prioritize work and handle multiple tasks while working independently
  • Remain organized and plan well
  • Work well under pressure, pay attention to detail, meet deadlines and deal with difficult situations while maintaining composure, professionalism and a positive attitude.
  • Examine data analytically, showing excellent reasoning and problem solving skills as it relates to continuous improvement
  • Commit to professional and personal growth
  • Embrace a culturally diverse environment
  • Know and be proficient in Microsoft Office programs
  • Adapt to change while conveying professionalism
  • Work under pressure; pay attention to detail; meet deadlines; deal with difficult individuals while maintaining composure and professionalism
  • Meet quantitative and qualitative performance expectations and requirements
Specific Job Skills/Abilities:
  • Communicate clearly and professionally in both written and verbal form
  • Maintain a high level of customer service with both internal and external customers
  • Maintain a professional code of conduct, including professional language, actions, and attire
  • Maintain confidentiality of matters pertaining to students, parents, and coworkers
  • Acknowledge and accept direction from company leadership
  • Demonstrate willingness and desire to work and collaborate with coworkers and external contacts
  • Prioritize work and handle multiple tasks while working independently
  • Remain organized and plan well
  • Work well under pressure, pay attention to detail, meet deadlines and deal with difficult situations while maintaining composure, professionalism and a positive attitude
  • Examine data analytically, showing excellent reasoning and problem solving related to continuous improvement
  • Commit to professional and personal growth
  • Embrace a culturally diverse environment
  • Adapt to change while conveying professionalism
  • Comfortable driving teams and management to decisions; willing to push-back for information and answers
Education/Training:
  • Bachelor's degree or equivalent experience
  • Experience in an agile environment
  • Shipped at least one mission-critical application in the last 2 years
  • Experience with mobile applications is beneficial, but not required
  • Experience in Education industry is beneficial, but not required


Privately owned and operated since 2001, StrongMind is stable, profitable, and rapidly growing. Our forward-thinking teammates and leaders foster an innovative, creative, and collaborative environment where our top priority is making our clients happy.

StrongMind's culture is supportive, lively, and fun. We offer great benefits including a competitive salary, health and dental, 401K, an onsite gym and generous PTO and holidays.