AM BREAKFAST SERVER- part-time 2-3 mornings each week

3 months ago

Birmingham, United States Hilton Garden Inn Full time

Who Are We?

We are seeking a friendly and professional am breakfast server to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Recently ranked by BHAM BUSINESS JOURNAL at #3 (out of 83 area hotels) and currently #6 on Tripadvisor for Greater Birmingham, the Hilton Garden Inn BHAM/Liberty Park is the quality place you want to work

POSITION: Breakfast Host

JOB SUMMARY

Are you friendly and enjoy "rolling out the red carpet" to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic, friendly, and professional? Would you like to welcome our guests to the breakfast bar each morning with the ability to deliver excellent customer service by providing an enjoyable dining experience? If so, being our Breakfast Host with us may be the job for you Our Breakfast Host will ensure that our guests are satisfied and will look forward to another awesome experience with us

JOB RESPONSIBILITIES

  • Consistently offer professional, friendly, and attentive service to guests; interact with guests and answer questions that guests may have pertaining to their dining experience; become familiar with our hotel, services offered, hours of operation, nearby places of interest, etc.
  • Set up and maintain the hot breakfast and breakfast bar each morning by following the hotel franchise breakfast guidelines; be familiar with breakfast items and beverage choices
  • Collapse breakfast bar and dining area each morning; replenish and restock breakfast items to prepare for the next day; communicate with hotel management regarding inventory of all breakfast products and any additional feedback
  • Maintain cleanliness of work area throughout the shift that meet the county health codes and the hotel quality assurance requirements; practice clean-as-you-go procedures for breakfast bar, dining and preparation areas
  • Monitor and continually replenish breakfast bar as needed to ensure guests have a variety of breakfast items to select from; ensure that the breakfast display and dining area are always clean and appealing
  • Comply with sanitation regulations, guidelines and safety standards pertaining to food products; protect establishment and patrons by adhering to sanitation and safety guidelines
  • Perform other tasks as necessary or required to meet or exceed guest satisfaction
INDUSTRY EXPERIENCE
•Previous experience in the hospitality industry (preferred)
•Previous experience as Server or Waitstaff (preferred)

REQUIRED SKILLS
•Must be flexible to work varied schedules
•Excellent written and oral communication skills
•Ability to listen attentively
•Must have the physical ability to walk, bend, and stand for long time periods
•Must be able to lift up to 25 lbs.
•Must adhere to grooming and appearance standards in alignment with uniform

ESSENTIAL SKILLS
  • Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
  • Promote the property by demonstrating a "top-notch" attitude toward our guests which includes anticipating the guests needs - be proactive
  • Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments.

RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.

RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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