Front Desk Night Auditor

7 days ago

Branson, United States Hilton Grand Vacations Full time

Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties

If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.

What will I be doing?

The Night Audit position is leading all aspects of the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. You will be responsible for driving company success through performing the following activities to the highest standards:

  • Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
  • Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
  • Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
  • Generates housekeeping reports and prints folios departures.
  • Compiles daily revenue reports and files work accordingly.
  • Responsible for accurate management of cash funds and daily shift deposits.
  • Assist with Front Office duties and is the overnight guest service agent.
  • Calculates account balance at month-end and submits to accounting.
  • Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
  • Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
  • Assists with guest and owner needs and requests delivering outstanding hospitality at all times.
  • Assists with other departmental duties such as bell stand, answering phones, etc.
  • Reports any unresolved problems with owners and guests to management.
  • Maintains clean work area. Provides information on area attractions and resort amenities.
  • Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is needed to the successful performance of this position.
What are we looking for?

A team-first demeanor

To fulfill this role successfully, you possess the following minimum qualifications and experience:
  • High School diploma/GED
  • 1 year Auditing experience
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
  • Associate's Degree/College Degree
  • 3-5 years of related experience
  • 2+ years of Supervisory experience


What will it be like to be a Team Member.....

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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