Sales Manager, US
3 weeks ago
???? **Privacy Notice**
**Sales Manager, US (Remote)**
San Francisco, CA / Operations / Full-time **About Hipcamp** Hipcamp unlocks access to private land, creating new places for people to get outside and go camping. We believe that spending time in nature is essential to a happy and healthy human life, and we are passionate about our mission to get more people outside. We are deeply proud of the impact Hipcamp creates by making nature more accessible, providing income to support the protection of private land, and creating community across the urban-rural divide. Hipcamp is also backed by some of the top investors in the world, including Andreesen Horowitz, Benchmark, Bond Capital and Index Ventures.
Hipcamps culture is built on a deep and genuine commitment to helping people connect with the outdoors. The product is not just and our mobile appit is also the on-the-ground experiences of our Campers and Hosts. We believe in the power of technology to unlock amazing real-life experiences for our community.
**About The Role** Hipcamp is looking for a Sales Manager to join as a leader of Hipcamps U.S. Market Operations team. In this role, you will be responsible for leading a team of Account Representatives (Host Experience Managers), responsible for driving the growth and expansion of our Host community. As a Sales Manager, you will ensure the right people and processes are in place while closely collaborating with senior leadership to execute against both short and long term market goals. This is a great opportunity to lead a high-performing, high-impact team and have fun doing it. **Team Management:** + Lead and develop a team of 8+ high performing Account Representatives, each of whom are tasked with both sales and account management responsibilities
+ Provide hands-on coaching to ensure the team meets and exceeds monthly target business goals
+ Assess individual performance through observation and measurement, and suggest corrective actions as needed
+ Develop the team to become top achievers and future leaders
+ Develop automated reporting tools to streamline measurement team performance metrics
**Execution:** + Work with senior leadership to establish OKRs and goals for the team
+ Work cross-functionally (e.g., Product, Marketing, Operations) to source and prioritize leads, as well as optimize sales tooling
+ Exceed monthly sales and account management targets/goals and successfully complete all activities that drive revenue generation, Host satisfaction, and, in turn, Hipcamper loyalty
+ Implement strategic coaching, planning, and forecasting as determined by leadership
**Business Acumen:** + Build and refine a sales strategy that will extend our leading market position
+ Utilize data and industry knowledge to coach teams, share best practices and troubleshoot how to best communicate the value of Hipcamp to landowners
+ Prioritize and effectively manage your teams time to maximize business impact
**Customer Centricity:** + Help design processes that solve issues at scale and improve the efficiency of our teams and the experience of our Host partners, whether it be sprint planning, leads prospecting, qualification, pitching, closing or onboarding
+ Foster a Leave it Better mentality within your team that empowers individuals to become true owners of their pipelines and advocates of our Host partners
**Basic Qualifications**
+ 5+ years full cycle sales experience as independent contributor
+ 5+ years of leadership experience within sales and account management while building, leading, coaching, and growing a team of 5+ direct reports
+ Thoughtful leader with excellent communication skills and high emotional intelligence
+ Consistent track record of success leading a team to exceed new business and revenue retention goals
+ Experience handling sales activity and analyzing metrics to deliver results against plans
**Preferred Qualifications**
+ Experience with both Field/Outside Sales and Inside Sales
+ Experience with account management and/or customer success
+ Experience leading a distributed/remote team
+ CRM experience
+ Prior travel, hospitality, and/or marketplace experience
**About Our Work Environment**
Compensation will be a mix of salary and stock options. We are a 100% remote company post Covid-19.
Health is essential to happiness. In addition to full health insurance, all team members receive a monthly wellness stipend and $1K in Hipcash because we believe getting outside is excellent preventative medicine in addition to increasing your creativity, lowering your stress, and making you an overall more awesome human.
We focus on results, not hours. We believe that clearly defined goals combined with great people, empowerment, and autonomy create the best results. We feel confident that inclusive and diverse teams working on an important cause can accomplish extraordinary things.
Hipcamp is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact we are confident that the most inclusive and diverse teams accomplish the most extraordinary results.
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