Customer Service Representative

1 month ago

Yoakum, United States EDDY Foods Inc. Full time

Eddy Foods is a leading provider of high-quality food products to retail and food service outlets. Our mission is to deliver exceptional service and premium products to our customers across the food industry. We are looking for a dynamic, detail-oriented Customer Service Representative to join our team and help ensure that our customers receive the best experience possible.

Job Summary: As a Customer Service Representative, you will serve as a key advocate for our customers, ensuring their needs are met with the highest level of professionalism and efficiency. You will act as the main point of contact for customer inquiries, orders, and concerns. This role requires strong communication skills, attention to detail, and the ability to work effectively with a cross-functional team, including production, sales, and logistics departments.

Key Responsibilities:

  • Customer Advocacy: Act as a primary liaison between the customer and internal teams, ensuring that the customer's needs are clearly communicated and met.
  • Order Management: Process and manage customer orders, track shipments, and ensure on-time delivery of food products to retail and food service outlets.
  • Cross-functional Coordination: Collaborate closely with production, supply chain, and sales teams to ensure seamless execution of orders, inventory management, and customer satisfaction.
  • Communication: Maintain clear, proactive communication with customers to provide updates on order status, resolve issues, and address any inquiries.
  • Problem-solving: Handle customer complaints and issues efficiently, ensuring a positive outcome that balances customer satisfaction with company policies.
  • Data Management: Maintain in accurate records of customer orders, communications, and transactions in the company's ERP system.

Qualifications:

  • Two or four-year degree in business administration, marketing, communications, or related field
  • Strong verbal and written communication skills
  • Exceptional attention to detail and accuracy in data entry and order processing
  • Ability to manage multiple tasks and prioritize in a fast-paced environment
  • Experience in customer service, preferably within the food industry or similar environment
  • Familiarity with ERP systems (Enterprise Resource Planning) and EDI (Electronic Data Interchange) interfaces.
  • Ability to work effectively in a cross-functional team, coordinating efforts between production, supply chain, and sales.
  • Strong problem-solving skills and ability to manage difficult conversations with a positive outcome.

Preferred Qualifications:

  • Previous experience in the food service or retail food industry
  • Knowledge of ERP systems and experience managing orders through EDI interfaces
  • Familiarity with order processing systems and supply chain logistics

  • Customer Service Representative

    1 month ago

    Yoakum, United States EDDY Foods Inc. Full time

    Eddy Foods is a leading provider of high-quality food products to retail and food service outlets. Our mission is to deliver exceptional service and premium products to our customers across the food industry. We are looking for a dynamic, detail-oriented Customer Service Representative to join our team and help ensure that our customers receive the best...

  • Shipping and Receiving Representative

    4 weeks ago

    Yoakum, United States Kaspar Companies Full time

    Job DescriptionAt Kaspar Companies, we are seeking a highly organized and detail-oriented Shipping and Receiving Representative to join our team. As a key member of our logistics team, you will be responsible for verifying and keeping records on incoming and outgoing shipments, preparing items for shipment, and ensuring timely delivery to our customers.Key...

  • Office Manager

    2 weeks ago

    Yoakum, United States 48forty Solutions and Relogistics Services Full time

    48forty Solutions is the largest pallet management services company in North America. We provide end-to-end pallet solutions, from supply to retrieval, on-site services, reverse logistics, and packaging materials. 48forty Solutions is truly Pallet Management Made Simple. Our operations workforce is the heart and soul of our business. We are currently looking...

  • Nurse Assistant

    1 week ago

    Yoakum, United States Regency Integrated Health Services Full time

    Job SummaryWe are seeking a skilled Nurse Aide to join our team at Regency Integrated Health Services. The successful candidate will provide daily nursing care and services to residents in a long-term care facility.ResponsibilitiesAssist residents with daily tasks such as bathing, feeding, dressing, and observing their intake of food.Carry out duties and...

  • Certified Nurse Aide

    4 weeks ago

    Yoakum, United States Regency Integrated Health Services Full time

    Job SummaryThe Certified Nurse Aide will provide routine daily nursing care and services to residents in accordance with their assessments and care plans at Yoakum Nursing and Rehabilitation Center. This role is a great opportunity for a healthcare professional to make a positive impact in the lives of our residents.Key ResponsibilitiesAssist residents with...

  • Activity Coordinator

    4 weeks ago

    Yoakum, United States Regency Integrated Health Services Full time

    Job Summary:The Activity Aide will be responsible for assisting the Activity Director in planning, coordinating, and directing the residents' activity program. This role requires a team player who can collaborate with the Activity Director in organizing various employee and non-employee events for the facility.Key Responsibilities: Facilitate both individual...

  • Certified Nurse Aide

    2 weeks ago

    Yoakum, United States Regency Integrated Health Services Full time

    Job DetailsJob LocationYoakum Nursing and Rehabilitation Center - Yoakum, TXPosition TypePRNEducation LevelHigh SchoolTravel PercentageNoneJob CategoryNurseDescriptionPrimary ResponsibilitiesThe Certified Nurse Aide will provide assigned residents with routine daily nursing care and services in accordance with the resident assessments and care...

  • Physician Assistant

    2 weeks ago

    Yoakum, United States Comprehensive Rehab Consultants Full time

    The future of healthcare relies on the brightest minds and biggest hearts. Join us and be part of the team building tomorrow's healthcare. Work for a fun, fast-growing company that is revolutionizing the way skilled nursing facility (SNF) care is delivered. We pride ourselves on our culture, robust career advancement opportunities, and uncompromising...

  • Nurse Practitioner Parttime

    2 weeks ago

    Yoakum, United States Comprehensive Rehab Consultants Full time

    The future of healthcare relies on the brightest minds and biggest hearts. Join us and be part of the team building tomorrow's healthcare. Work for a fun, fast-growing company that is revolutionizing the way skilled nursing facility (SNF) care is delivered. We pride ourselves on our culture, robust career advancement opportunities, and uncompromising...

  • FREE Nurse Aide in Training

    3 months ago

    Yoakum, United States Regency Integrated Health Services Full time

    Job DetailsLevelEntryJob LocationYoakum Nursing and Rehabilitation Center - Yoakum, TXPosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageNoneDescriptionOverview: Nurse Aide in Training is a program that allows the employee to receive online and on the floor training as a Nurse Aide. Those that provide good customer service, are reliable, are...

  • Assistant Manager

    3 weeks ago

    Yoakum, United States Sonic Full time

    Description Hiring Immediately! We are looking for a dedicated and enthusiastic Assistant Manager to lead our team. You will empower your team to deliver exceptional guest experiences, oversee restaurant operations, manage financial responsibilities, and develop a high-performing team. As a passionate leader with a 'Can Do' attitude, you will lead by...

  • Assistant Manager

    3 weeks ago

    Yoakum, United States Sonic Full time

    Description Hiring Immediately! We are looking for a dedicated and enthusiastic Assistant Manager to lead our team. You will empower your team to deliver exceptional guest experiences, oversee restaurant operations, manage financial responsibilities, and develop a high-performing team. As a passionate leader with a 'Can Do' attitude, you will lead by...

  • General Manager

    3 weeks ago

    Yoakum, United States Siddons Martin Emergency Group, LLC Full time

    Job DetailsJob Location NAPA SHOP - Yoakum, TX DescriptionSiddons Martin Emergency Group Benefits Employee-owned company! Monday-Friday schedule Company Sponsored Benefits: Medical (PPO & HSA), Dental, Vision, STD Company Paid Benefits: Basic Life, Basic AD&D, Cancer, LTD, Teladoc (Full-time & Part-time) 401K with Employer Match (eligibility requirements)...

  • CDL Driver

    3 weeks ago

    Yoakum, United States Bronwick LLC Full time

    JOB DESCRIPTIONBronwick LLC works to find great candidates for companies we admire.We are currently searching for a CDL Front Load Driver in Yoakum who will operate a frontload truck and transport loads to a designated receiving site.Local routes only. Home every night! Overtime most weeks!JOB SUMMARYThe Frontload Driver operates a front load truck,...

  • CDL Driver

    3 weeks ago

    Yoakum, United States Bronwick LLC Full time

    Bronwick LLC works to find great candidates for companies we admire like the client who is looking to hire a CDL Roll-off Driver in the Yoakum area who will operate a roll-off truck and transport loads to a designated landfill site.Local routes only. Home every night! Overtime most weeks!JOB SUMMARYThe Roll-Off Driver will deliver loads to a designated...

  • Driver Helper

    6 days ago

    Yoakum, United States UPS Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making deliveries,...

  • Travel Occupational Therapist

    7 days ago

    Yoakum, United States CrossMed Healthcare Full time

    CrossMed Healthcare is seeking an experienced Occupational Therapist for an exciting Travel Allied job in Yoakum, TX. Shift: 5x8 hr days Start Date: ASAP Duration: 13 weeks TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES DescriptionReady for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation,...

  • Travel Occupational Therapist

    3 weeks ago

    Yoakum, United States Axis Medical Staffing Full time

    Axis Medical Staffing is seeking an experienced Occupational Therapist for an exciting Travel Allied job in Yoakum, TX. Shift: 5x8 hr days Start Date: ASAP Duration: 13 weeks TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES DescriptionReady for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation,...

  • Travel Occupational Therapist

    1 month ago

    Yoakum, United States Axis Medical Staffing Full time

    Axis Medical Staffing is seeking an experienced Occupational Therapist for an exciting Travel Allied job in Yoakum, TX. Shift: 5x8 hr days Start Date: 11/04/2024 Duration: 13 weeks TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES DescriptionReady for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the...