Assistant Manager
10 hours ago
Hiring Immediately
We are looking for a dedicated and enthusiastic Assistant Manager to lead our team. You will empower your team to deliver exceptional guest experiences, oversee restaurant operations, manage financial responsibilities, and develop a high-performing team. As a passionate leader with a 'Can Do' attitude, you will lead by example, provide excellent customer service, and maintain quality standards in a fast-paced environment.
Apply to this job if you:
- Demonstrate a passion for guest service and creating exceptional guest experiences.
- Pride yourself on building relationships with guests and your team.
- Have strong operational experience.
- Enjoy leading a diverse team in a fast-paced environment.
- Are able to engage others and develop high performance within your team.
- Are committed to maintaining high standards of cleanliness and food safety.
- Have a cheerful outlook and an outstanding work ethic.
In This Role You Will...
Customer Service:
- Ensure exceptional guest experiences by providing high-quality service and products.
- Answer questions about the menu and provide recommendations.
- Address guest service complaints promptly and professionally, turning negative situations into positive ones.
- Enjoy making your guests' day
- Manage the shift by ensuring your team has all the tools they need to succeed.
- Ensure the restaurant meets critical standards of quality, service, and cleanliness.
- Effectively schedule staff, forecast and order inventory needs, and maintain restaurant equipment to ensure smooth operations.
- Support the restaurant's sales goals and manage inventory, cash, and other financial responsibilities as directed by the General Manager
- Ensure compliance with all restaurant, brand, and franchisee policies.
- Demonstrate a readiness to assist the team during busy periods or as needed, showing a willingness to roll up your sleeves and help out with service, food preparation, and other day-to-day operations.
- Participate in the recruitment and training of a diverse team to achieve and maintain high standards of operation.
- Support team member development through cross-training and delegating tasks effectively.
- Promote a respectful team culture, managing members with open communication and understanding.
- Foster a lively and fun atmosphere while motivating team members to achieve restaurant goals.
- Work with integrity, honesty, and accountability in all situations.
- Competitive compensation
- Amazing team
- Career Progression
- And many more
- Minimum 2 years of experience in the quick-service restaurant industry
- 1-3 years in a supervisory role
- Strong math and analytical skills for managing sales goals, inventory, and cash.
- Computer Skills: Point of Sale System, Microsoft Office - Word, Excel, and Outlook
- Strong leadership, interpersonal and communication skills.
- Must be able to lift up to 55 pounds and stand for extended periods.
- Valid driver's license and reliable transportation.
- Flexibility to work various shifts, including weekends and holidays.
- Ability to communicate effectively with customers in English.; additional language skills are a plus but not required.
- Legal eligibility to work in the United States.
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