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Client Accounts Team Leader

3 months ago

Norfolk, United States Jones Lang LaSalle Incorporated Full time

Client Accounts Team Leader Location: On-site – Norfolk, GBR About JLL We’re JLL. We’re a professional services and investment management firm specialising in real estate. We help organisations around the world achieve their ambitions by owning, occupying and investing in real estate. What this job involves Team Development Assist the client accounts manager in the recruitment, training, retention and motivation of the team, in order to develop commitment and drive high performance. Responsibility for performance appraisals of the team. Assisting in the management of development plans, poor performance and disciplinary issues. Learn and be able to undertake all duties performed within the Accountant and Administrator role. Support senior management in creating an industry leading Client Accounts team, which is considered a ‘Centre of Excellence’ both internally and externally. Performance Management Actively manage team member’s workloads and liaise with the client accounts manager on a regular basis. Work with the team to ensure there are no backlogs of work. Take on responsibility for the client accounts for specified portfolios, including trial balance reporting, nominal ledger reconciliations, VAT reporting, funding reviews and ensuring client deadlines are met. Ensure preparation and review of quarterly cash analyses for all cash held. Identify and suggest improvements to standardise, streamline and simplify working procedures. Any other accounting duties necessary to ensure the efficient running of the portfolio. Maintain Financial Controls Liaise with all departments to ensure Key Performance Indicators are achieved and aim to exceed expectations. Effectively manage risk by complying with Company and legislative procedures and controls. Identify problem areas and escalate issues promptly. Engagement with Customers & Wider Team Be the main point of contact for the client/s for the day to day running of the property portfolio. Liaise with and support Surveyors on the portfolio, acting on requests and providing information in a timely manner. Attend internal and external meetings as required. Ensure strong communication links are established and maintained with the client accounts managers and finance team. Sound like you? To apply you need to be / have: Essential Excellent book keeping skills Strong Excel skills, (incl. working knowledge of pivot tables & V-Lookup tables). Working knowledge of MS Word, PowerPoint and Outlook Good interpersonal and communication skills. Must be flexible and able to work under pressure, multi-task and effectively prioritise. Organised, with attention to detail and able to work to tight deadlines. Able to use own initiative to resolve day to day issues. Several years relevant experience of working in an accounting team. Desirable Previous team leader experience AAT Qualified Working towards a recognised accountancy qualification (ACCA, ACA or CIMA) or already qualified. Knowledge of Client Systems (Yardi/MRI/Horizon). Knowledge of property accounts and VAT accounting. Diversity and Inclusion Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition. What you can expect from us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Apply today #J-18808-Ljbffr