Administrative Coordinator 2

Administrative Coordinator 2 (WAE)-EC This position is located in Baton Rouge, LA. Office of Early Childhood Operations. Job focus area at Louisiana's Child Care Assistance Program, our mission is to support all families in accessing high quality child care. The Child Care Assistance Program (CCAP) provides financial assistance to low-income families while they are working or attending school. We're looking for an Administrative Coordinator 2 to serve as the first point of contact at the agency, to assist our Louisiana families to apply for Child Care Assistance in our new Customer Portal FamilyCentral. Candidates with the following experience are encouraged to apply: Knowledge of the Child Care Assistance Program (CCAP), CAFE, CAPS, Microsoft Word, Outlook, and/or Excel are preferred but not required. Minimum qualifications one year of experience in administrative services. Experience substitution: Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience. Job duties and other information: Accurately entering applicant information into a database or case management system. This includes managing both digital and physical files, ensuring all documents are organized and easily accessible. Handling a large volume of communication, including phone calls and emails, from applicants, about the status of applications. Application review: review each application and all supporting documents (like pay stubs, school schedules, and tax returns) to ensure they are complete. If something is missing, you'll need to notify the applicant. Ensuring the authenticity and accuracy of all provided documents. Position-specific details: Appointment type: This is a part-time WAE position and is not eligible for benefits or paid holidays and has a limit to the number of hours worked (maximum of 1245 hours) in a 12-month period, beginning with the first day of employment. The hours belong to the employee, and any available hours follow the employee. Work location: The person hired for this position is expected to regularly report to the Baton Rouge office. Work schedule: Work hours are Monday -- Friday. Work hours will be determined. Compensation: The salary offered will be determined based on qualifications and experience. Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire. Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities. How to apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Contact information: For further information about this vacancy contact: Louisiana Department of Education Human Resources PO Box 94064 Baton Rouge, LA 70804 ldoejobs@la.gov