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Client Service Representative
2 months ago
Position: Client Service RepresentativeLocation: Santa Ana, CAOn-site Position | Full-Time Role OnlyOur client is preparing for a series of exciting promotional sales events and is looking for enthusiastic individuals to join their customer service team. If you excel in a dynamic environment with daily challenges and opportunities, read onResponsibilities:Professionally and courteously handle customer sales inquiries.Provide accurate and timely information about products and services, guiding customers through the sales process.Assist customers with order placement and maintain detailed records of interactions.Investigate and resolve customer complaints or issues to ensure satisfaction and loyalty.Collaborate with various departments to address customer needs and ensure seamless service delivery.Adhere to company policies and procedures to maintain service consistency.Requirements:Excellent verbal and written communication skills.Strong problem-solving abilities for effective customer concern resolution.Analytical mindset to assess customer needs and propose suitable solutions.Proficiency in using computer systems and software applications.Ability to multitask and prioritize tasks in a dynamic environment.Attention to detail to ensure accuracy in customer interactions.Our client offers a supportive work environment and opportunities for career advancement. If you are passionate about delivering exceptional customer service and thrive in a collaborative team environment, we want to hear from youTo Apply:Please submit your resume. Click "Apply Now" to join our client's dynamic team.If successful, a team member will reach out to you within 1-3 business days to schedule a Zoom interview.
