Front Desk Coordinator

1 week ago

Southampton, United States Kidology Inc Full time

Job Description: Brand summaryEstablished in 2014, Kidology, Inc. is a top rated, family friendly provider agency in Pennsylvania. Kidology is always available to families and their children using proper resources to enhance physical, social, emotional, and expressive development. Kidology, Inc. provides educational services in special needs and tutoring capacities. We offer therapies and instructive sessions for a wide range of range of developmental delays, including fine motor, speech, feeding and mobility issues. Our professionals are specially trained to work with children with Autism Spectrum Disorder and a global spectrum of needs. We understand that skills acquired in a child’s formative years are the foundation on which a child's entire development rests. Kidology, Inc. strives to help children reach their developmental milestones.

Job Description: Kidology Inc. is hiring a highly skilled Front Desk Manager Are you a motivated and dynamic individual who thrives in a fast-paced environment? Do you have a passion for providing exceptional customer service? If so, we have the perfect opportunity for you

Responsibilities:

• Overseeing the daily operations of the front desk and reception area.

• Managing patient scheduling and appointment coordination.

• Supervising front desk staff and providing training and support.

• Ensuring a high standard of customer service and patient care.

• Handling patient inquiries, complaints, and resolving issues promptly.

• Eligibility and insurance verification

• Answering phones and scheduling appointments, provide all necessary information

• Completing client intake information and reviewing insurance documents

• Maintaining quality control standards and documenting insurance visits

• Organizing and logging all insurance patients, insurance cards, intake documentation

• Collect co-payments accurately and efficiently

• Participating in planning and strategic initiative development

• Assisting with company events and outings

Requirements: Strong multitasking skills to handle various responsibilities simultaneously. Excellent problem-solving abilities to address customer concerns. Effective communication skills to interact with clients and team members. Detail-oriented with a focus on delivering high-quality service. Knowledge of customer service principles and practices. Knowledge of medical insurancesRussian speaking a plus

Why Join Kidology Inc.? Competitive salary and benefits package. Paid time off for a healthy work-life balance. Opportunity for paid training to enhance your skills. Health insurance for peace of mind

•Work Hours:

o Monday: 08:30 am - 04:30 pm

o Tuesday: 10:30 am - 06:30 pm

o Wednesday: 10:30 am - 06:30 pm

o Thursday: 08:30 am - 04:30 pm

o Friday: 09:30 am - 05:30 pm (Summer hours will be different)

Location: {{Kidology Inc.}} {{Northeast Philadelphia}}

If you are enthusiastic about providing exceptional customer service and want to be part of a fun and loving team, apply now We can't wait to meet you

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