![Enterprise Mobility Inc](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Representative
2 months ago
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
The pay for this position starts at $21.46 / hour with the potential to make up to $31.46 / hour ($21.46 / hour plus shift differentials and monthly bonus opportunities). Average monthly commission bonuses range from $300 to $1400.
This position is located at Boston Logan Airport (BOS) - 15 Transportation Way Boston, MA 02128.
We offer:
- Paid time off
- Employee rental car discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Schedules Available:
5 Day Schedule (8 hours/day):
Tues/Wed/Thurs/Fri/Sat: 3:00pm-12:00am
Sun/Mon/Tues/Wed/Thurs: 12:00pm- 10:00pm
ResponsibilitiesWe are hiring now for immediate openings. Responsibilities include:
- Meet and greet customers in a professional, friendly, and timely manner
- Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
- Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
- Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
- Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
- Place outgoing calls for callback management, and miscellaneous calls as assigned
- Assist to assess condition of rental upon return
- Notify Management of any known customer problems
- Notify Management of any known vehicle problems and any required vehicle maintenance
- Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
- Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications- Must be at least 18 years of age
- Must have a High School Diploma or GED
- Must currently have a valid US driver's license
- Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
- Must have at least 6 months of prior customer service experience
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
We have other current jobs related to this field that you can find below
-
Customer Service Representative Fueler/Washer
2 months ago
East Chicago, United States Penske Full timeWork Location: 4000 Cline Ave. East Chicago, IN, 46312 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person...
-
Customer Experience Associate
1 month ago
Boston, United States Hertz Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...
-
Customer Support Representative
2 months ago
Boston, United States Morph Management Full timeJob DescriptionJob DescriptionAt Morph Management we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Support Representative...
-
Customer Account Representative
4 weeks ago
Boston, United States Alpha Ascension Inc. Full timeOur company is a culture-forward business management firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Customer Account Representative team has enriched our atmosphere and culture. We have a family-like environment, unlike any other company,...
-
Customer Service Representative
4 weeks ago
Boston, United States Usadscenter Full time**Customer Service Representative** Boston 2015-08-20 Ad ID: 137928 Job Offer: Customer Service Jobs Region: Massachusetts City: Boston Local area: Norwood, MA Job name: Customer Service Representative Job location: Norwood, MA Job type: Temporary/Contract Job category: Call Center & Customer Service Salary: $14 - $16 Hourly We are seeking individuals...
-
Customer Care Representative
2 months ago
Boston, United States Atlantic Group Full timeLocation: Boston, MA Type: Temporary Job 37144 Salary: $20.00 Job Overview - Customer Care Representative: As a Customer Representative in our client's Boston, Massachusetts office, you will play a crucial role in delivering exceptional service experiences to independent agents and policyholders. You will be responsible for addressing customer inquiries,...
-
Customer Service Representative
3 months ago
East Boston, United States BBA Aviation Plc. Full timeJob ID 10542Date Posted 05/14/2024Location East Boston, MassachusettsAirport Boston Logan Int'l AirportCompany Signature Flight Support LLCJob Type Full timeJob Level Standard Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide.Eligible team members enjoy a wide array...
-
Customer Service Representative
2 weeks ago
East Boston, United States Signature Flight Support Corporation Full timeJob DescriptionSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and...
-
Customer Service Representative
3 months ago
East Boston, United States Signature Flight Support Corporation Full timeJob DescriptionSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and...
-
Customer Service Representative
4 weeks ago
Boston, United States TopBuild Full timeCustomer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locations2150-Boston posted onPosted 13 Days Ago job requisition idR-105081 **We are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, youll be proud to be a...
-
Customer Service Representative
1 month ago
East Amherst, United States Saint-Gobain S.A. Full timeThis position is responsible for interfacing with Saint-Gobain ADFORS (SG ADFORS) customers on a continuous basis. The primary focus is responding to customer inquiries including requests for pricing, technical information, order placement, requests Customer Service Representative, Customer Service, Representative, Inventory Control, Field Representative,...
-
Customer Service Representative
1 week ago
Boston, United States Everlight Solar Full timeEverlight Solar is seeking a skilled, highly energetic, and motivated individual to join the Everlight Solar team as a Customer Service Representative! This is a FULLY REMOTE, full-time, entry-level, evening shift position, with some weekend work. The Customer Service Representative will act as a connection, establishing and building relationships with our...
-
Customer Service Representative
4 weeks ago
Boston, United States Charles River Community Health Full time**Customer Service Representative** **Department:** CUSTOMER SERVICE **Office:** Brighton, MA **Customer Service Representative** **CLASSIFICATION/STATUS:** Non-Exempt, Full-time, 40 hours, Permanent **IMMEDIATE SUPERVISOR**: Manager of Customer Service **SUPERVISORY RESPONSIBILITIES**: None **WHO YOU ARE:** **YOUR ROLE & IMPACT** The **Customer Service...
-
Customer Service Representative
1 month ago
Boston, United States Amped-up Enterprise Inc Full timeJob DescriptionJob DescriptionWe at Amped-up Enterprise believe that Customer Service is the core of our business, and our teams are the link and glue of our company. That is why we strive to create an environment where we provide hands-on training, tailored feedback, opportunity, and support to excel and grow personally and professionally. We welcome all...
-
Customer Experience Agent Part-Time
2 months ago
East Boston, United States British Airways Full timeFind out how you can become part of our exemplary customer service team. A team focused on delivering the very best of hospitality, creating memorable journeys for customers, as the face of British Airways. The work of an Associate Customer Experience Agent shall consist of all necessary actions to deliver for the customer at the first point of contact. It...
-
Customer Service Representative
3 weeks ago
East Syracuse, United States Carrier Global Corporation Full timeWorks under immediate supervision to provide satisfactory and quality customer service. Assists with obtaining customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased. Assists with answering Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
-
Customer Experience Coor
2 months ago
East Windsor, United States TJ Maxx Full timeJOB DESCRIPTION Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing,...
-
Customer Service Representatives
3 months ago
Boston, United States Boston Public Schools Full timeBoston Public Schools seeks Customer Service Representatives - Transportation Department Reports To : Customer Service Team Leads Position Type: Temporary Position (Potential to stay on Long Term) Start date: July 1, 2024 OVERVIEW: The Boston Public Schools is the largest school district in Massachusetts with approximately 57,000...
-
Director, Customer Experience
2 months ago
Boston, United States Nexamp Full time**Director, Customer Experience** at Nexamp Boston, MA **Lets make a difference together. Join our team!** **SUMMARY** The Customer Experience & Operations department is a growing organization with a vision to continuously enhance Nexamps customer-facing business processes. The Director, Customer Experience will lead our customer contact center team, as...
-
Customer Service Representative
3 months ago
East Hampton, United States Apple Bank Full time** Position Description** **Customer Service Representative** Location **Long Island, NY - East Hampton** Job Code **2671** # of openings **1** **Customer Service Representative** **East Hampton, NY** **Job Summary:** The Customer Service Representative (CSR) provides sales and service support to the branch by acquiring new clients, offering suitable Bank...