Assistive Technology Assistant Coordinator

2 weeks ago

College Park, United States University of Maryland Full time
Posting Details

Posting Details

Position Number:
129484

Title:
Assistant Coordinator

Functional Title:
Assistive Technology Assistant Coordinator

Category Status:
33-Exempt Regular

Applicant Search Category:
Staff

University Authorized FTE:
1

Unit:
VPSA-Couns Ctr-Accessibility and Disability Service

Campus/College Information:

Founded in 1856, University of Maryland, College Park is the state's flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation's legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation's capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.

Position Summary/Purpose of Position:

Position Summary

The Assistant Coordinator of Assistive Technology (AT) is a full time, exempt position at the University of Maryland's Accessibility and Disability Service (ADS), housed within the Assistive Technology Unit and reporting to the Coordinator of that unit. This role will cross train on tasks in each of the unit's 3 focal areas, accommodated note taking, assistive technology and alternative text conversions. The Assistant Coordinator will supervise student employees assigned to assist in text conversions. In addition to coordinating the important work of the AT Unit, this role will provide important support to the Accommodated Testing Office operations during high volume testing periods that coincide with low AT unit needs.

Essential Duties and Responsibilities:

Accommodated Note Taking
  • Respond independently to complex, time sensitive questions about accommodated note taking requests from students and instructors
  • Responsible for troubleshooting and resolving technical issues with both peer note taking and technology based note taking to prevent delays in accommodation delivery.
  • Maintain and compile data related to all accommodated note taking services.
  • Review peer note taker applications and ensure appropriate sample notes are provided.
  • Educate selected peer note takers on required employment paperwork and human resource requirements.
  • Manage student facing and internal facing database management system that coordinates peer note taker requests and applicants/hires.
  • Consult with faculty members and ADS Disability Specialists on note taking concerns and solutions.
  • Utilize critical thinking skills to brainstorm individualized alternative note taking solutions when the selected option is not work or available.
Alternative Text Services
  • Coordinate all alternative text (Alt Text) services, including managing the process of receiving Alt Text referrals.
  • Communicate effectively with ADS students who require Alt Text accommodations.
  • Locate sources for requested textbooks and relevant materials needed for Alt Text services.
  • Supervise student employees assisting with text conversions
Assistive Technology
  • Provide orientation and training to referred students on the use of assistive technology, ensuring they are equipped with the necessary knowledge and skills.
  • Independently troubleshoot issues with assistive technology and provide individualized solutions to users.
  • Compile and track data related to assigned assistive technology licenses, usage and user feedback.
Accommodated Testing
  • Provide critical high level support to accommodated testing operations during increased volume periods around midterms and finals.
  • Coordinate with Testing Manager and Coordinator to identify sensitive areas that require additional support and attention to fulfill the mission of the Accommodated Testing Office.
Benefits Summary
Top Benefits and Perks:

Exempt Benefits Summary

Minimum Qualifications:

Education:
  • Bachelor's Degree.
Experience:
  • Relevant, extensive, professional work experience will be considered in lieu of the stated minimum degree requirement.
Preferences:

Preferences:
  • Three (3) years of professional experience in a high volume, time sensitive, detail oriented environment that includes confidential information and the management of relationships with stakeholders.


Additional Certifications:

Additional Information:

Job Risks
Not Applicable to This Position

Physical Demands

standard office work

Posting Date:
05/23/2024

Closing Date:

Open Until Filled
Yes

Best Consideration Date
06/15/2024

Diversity Statement:

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

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