Director of Quality Assurance

2 months ago


St Croix Falls, United States Dove Healthcare Full time
Dove Healthcare - St. Croix Falls | 750 E Louisiana Street, St. Croix Falls, WI 54024

Schedule Detail:
  • full-time, salaried exempt position
Confidently step into a new era with Dove Healthcare Your career opportunities are endless with Dove Healthcare's 18 locations proudly located in the Wisconsin communities of Barron, Bloomer, Chippewa Falls, Eau Claire, Fennimore, Lodi, Osseo, Rice Lake, Spooner, St. Croix Falls, and Superior.

Feel good about where you work and the care you provide, and enjoy a top-notch wage and benefit package.

Dove Healthcare - St. Croix Falls is seeking an experienced, healthcare professional to become our next Director of Quality Assurance.

As the Director of Quality Assurance, you will work with our interdisciplinary team to establish, lead, and support our quality and compliance initiatives.

In addition, as the Director of Quality Assurance, you will:
  • establish best practices based on state and federal regulations
  • review / update current policies and practices to ensure on quality outcomes
  • complete department assessments to identify opportunities for improvement
  • collaborate with other Dove Healthcare locations to ensure best practices throughout the organization.
  • analyze resident clinical data to identify opportunities for improvement
  • lead and implement performance improvement projects
  • prepare monthly data outcomes reports.
  • serve as facility compliance officer
  • coordinate and lead training and education regarding quality improvement initiatives and compliance.
  • serve a chair of multiple facility committees
  • measure and monitor resident satisfaction
  • lead the development of a comprehensive customer service program
Required Qualifications
  • Bachelor's Degree in healthcare related field
  • licensed nursing home administrators encouraged to apply
  • thorough knowledge and understanding of State and Federal skilled nursing facility regulations
  • strong leadership, creativity, integrity, initiative, and organization
  • effective problem solving and communication skills
Health and Wellness Benefits
  • health insurance
  • company paid life and AD&D insurance
  • dental, and vision Insurance
  • telehealth options
  • wellness incentives, including health club reimbursement, weight loss program reimbursement
  • supplemental benefits, including short-term disability, life insurance, critical illness, accident coverage, hospital indemnity, cancer
  • paid time off (PTO) - earn up to 3 weeks during your first year
  • floating holiday
  • employee assistance program (EAP)
Financial Benefits
  • CLAIR - on demand pay - early wage access
  • childcare assistance - up to 20%
  • 401k, with company match
  • financial planning resources
  • referral bonus - up to $700 per referral
  • perfect attendance incentive
Career Development
  • tuition reimbursement / scholarship opportunities
  • continuing education
  • career mapping

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Veteran status.

About Dove Healthcare

Dove Healthcare consists of 11 skilled nursing and rehabilitation centers, six assisted living residences, and three independent living complexes in Barron, Bloomer, Chippewa Falls, Eau Claire, Fennimore, Lodi, Osseo, Rice Lake, Spooner, St. Croix Falls, and Superior.

Our core services include in-patient and out-patient rehabilitation, post-hospital care, ventilator care, skilled nursing, long-term and end-of-life care, as well as senior independent living, assisted living, and memory care.

As an innovative healthcare provider and community partner, we provide compassionate care and service to meet the needs of those who depend on us. We commit to excellence through adherence to high standards, disciplined leadership, and mutual respect for all.

For more information, visit dovehealthcare.com.

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