![Family Fare](https://media.trabajo.org/img/noimg.jpg)
Lead, Customer Service
4 weeks ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say,
“I can’t live without them.”
Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s
People First
culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now
Location:
601 Division Street South - Northfield, Minnesota 55057
Job Description:
Position Summary:
This role is responsible to provide and maintain a high standard of customer service in the store's front-end operations; to supervise and direct all front-end activities in absence of the Customer Service Manager and operations to ensure that the work shifts at the front end contribute to the financial best interests of the store. Complete all other duties as assigned in a timely manner.
Here’s what you’ll do:
Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and all other media in accordance with policies.
Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to perishable items.
KnowledgeableKnowledge
of product locations in the store.
Knowledge of advertised the Ad items, special prices, coupon deals or other features that apply to the store's sales program.
Train others to perform all department activities and functions.
Manage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levels.
Handle spoiled/damaged products per established guidelines.
Maintain a clean, attractive and well stocked department.
Follow all PPE and Safety Guidelines
Follow all Food Safety and Cleaning Expectations
Follow Guest Experience Guidelines
May be assigned tasks in other departments based on customer experience need
May be assigned tasks in other departments based on customer experience need
Additional responsibilities may be assigned as needed
Here’s what you’ll need:
High school graduate or equivalent (GED)
Ability to read, write, comprehend, and interpret documents
Develop/ Manage Budgets
Delegate/Direct/Implement
Suggestive Selling/Knowledge of Products
Detail Oriented
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.
SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.
We are not able to sponsor work visas for this position.
About Us
SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. Committed to fostering a
People First
culture, the SpartanNash family of Associates is approximately 17,000 strong. SpartanNash operates two complementary business segments – food wholesale and grocery retail. Its global supply chain network serves wholesale customers that include independent and chain grocers, national retail brands, e-commerce platforms, and U.S. military commissaries and exchanges. The Company distributes products for every aisle in the grocery store, from fresh produce to household goods to its OwnBrands, which include the Our Family portfolio of products. On the retail side, SpartanNash operates 144 brick-and-mortar grocery stores, primarily under the banners of Family Fare, Martin’s Super Markets and D&W Fresh Market, in addition to dozens of pharmacies and fuel centers. Leveraging insights and solutions across its segments, SpartanNash offers a full suite of support services for independent grocers. For more information, visit spartannash.com .
#J-18808-Ljbffr
-
Lead, Customer Service
1 week ago
Northfield, United States Family Fare Full timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.” Our SpartanNash family of Associates is 17,000...
-
Lead, Customer Service
4 weeks ago
Northfield, United States SpartanNash Full timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.” Our SpartanNash family of Associates is 17,000...
-
Lead, Customer Service
1 month ago
Northfield, United States SpartanNash Full timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...
-
Customer Service Representative
3 weeks ago
Northfield, United States TEKsystems Full timeDescription: - Provide basic customer support to customers within the value added business line- Order entry from 2 external portals, one being order fulfillment- Provide basic support to business unit leaders- Communicate with customer service and billing to ensure service and payment execution- Use Microsoft Excel for basic data entry or customer...
-
Customer Service Representative
2 weeks ago
Northfield, United States TEKsystems Full timeDescription: - Provide basic customer support to customers within the value added business line - Order entry from 2 external portals, one being order fulfillment - Provide basic support to business unit leaders - Communicate with customer service and billing to ensure service and payment execution - Use Microsoft Excel for basic data entry or...
-
Healthcare Customer Service Representative
2 months ago
Northfield, United States TEKsystems Full timeCustomer Service Specialist Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the...
-
Healthcare Customer Service Representative
2 months ago
Northfield, United States TEKsystems Full time*Customer Service Specialist* Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the...
-
Healthcare Customer Service Representative
4 weeks ago
Northfield, United States VORTO Full timeCustomer Service SpecialistCustomer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the...
-
AFS Operations Lead
3 weeks ago
Northfield, United States Stepan Company Full timeJob DescriptionStepan is seeking an Advanced Formulation Services (AFS) Operations Lead to join our Agriculture R&D team in Northfield, IL. In this role, you will report to the North American Agriculture Technical Director. The AFS Operations Lead manages the formulation services contract research program for the Stepan Global Agriculture Business. The AFS...
-
AFS Operations Lead
4 weeks ago
Northfield, Minnesota, United States Stepan Company Full timeJob DescriptionStepan is seeking an Advanced Formulation Services (AFS) Operations Lead to join our Agriculture R&D team in Northfield, IL. In this role, you will report to the North American Agriculture Technical Director. The AFS Operations Lead manages the formulation services contract research program for the Stepan Global Agriculture Business. The AFS...
-
Plumber - Residential Service
2 months ago
Northfield, United States EnviroSafe Full timeJob DescriptionJob DescriptionPerform service calls with a strong focus on quality workmanship, communication, and customer satisfactionWe expect candidates to have experience performing service calls and dealing with customers.Common Job Duties: - Diagnosing; leaks, drain clogs, not water, no hot water, low water pressure, etc. - Repairing/replacing broken...
-
Ramp Service Agent
2 months ago
Northfield, United States Signature Flight Support Corporation Full timeJob DescriptionSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development.A Line...
-
Housekeepers
2 months ago
Northfield, United States Family Service Rochester Full timeAt Family Service Rochester (FSR) we believe that our employees are our greatest asset. We are guided by our values in where we believe that everyone needs to be understood and that partnership is a process. We believe that everyone desires respect and that partners share power. We believe that everyone has strengths and that judgements can wait. If you...
-
Program Administrator 3
2 months ago
Northfield, United States Ohio Department of Developmental Disabilities Full timePrimary Location :United States of America-OHIO-Summit County-Northfield Work Locations :Northcoast Behavioral Health1756 Sagamore RoadNorthfield44067 Organization :Mental Health & Addiction Services - Northcoast Behavioral HealthcareClassified Indicator:UnclassifiedBargaining Unit / Exempt:Exempt Schedule :Full-timeWork Hours:8:00 am - 4:30...
-
Shift Lead
1 day ago
Northfield, United States Border Foods LLC Full timeWhat began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our...
-
Residential HVAC Service Technician
1 month ago
Northfield, Minnesota, United States tapwage Full timeJackson Comfort Services - HVAC Service TechnicianJackson Comfort Services is Northeastern Ohio's premiere employer within the HVAC & Plumbing industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for an Service Technician to join our team Whether you are a seasoned veteran or a novice; if you have a "can-do"...
-
Shift Lead
6 days ago
Northfield, United States Border Foods LLC Full timeWhat began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our...
-
Buffet Lead Line Cook
2 months ago
Northfield, United States MGM Resorts International Full timeHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show stopping experiences. You will operate with a large focus on culture by...
-
Buffet Lead Line Cook
2 months ago
Northfield, United States MGM Resorts International Full timeHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show stopping experiences. You will operate with a large focus on culture by...
-
Office/Service Desk Manager
2 months ago
Northfield, United States Top's Full timeJob Description Our Office/Service Desk helps to make Tops a one-stop shopping convenience by providing our customers with services such as answering incoming calls and providing customers information, check cashing, lottery ticket sales, Western Union transactions, utility payments, money orders, and refunds. What You'll Do: Provide friendly and attentive...