Boutique Sales Associate

7 days ago

Miami, United States John Hardy Full time

POSITION: Boutique Sales Associate

REPORTING TO: Boutique Sale Manager

LOCATION: Miami Design District, FL

POSITION SUMMARY:

Our salespeople at John Hardy are responsible for providing our clients with an exceptional experience by meeting their individual needs and expectations, serving as an ambassador to our brand by promoting the philosophy and values of John Hardy. The Salesperson will play a critical role in increasing client conversion and retention to drive revenue and inspire brand loyalty, will work alongside a diverse sales-team, and report to the Boutique’s leadership.

RESPONSIBILITIES:

Client Development

  • Work in a collaborative manner in order to deliver the ultimate John Hardy brand experience
  • Provide superior client service throughout the client journey to increase and retain client loyalty
  • Manage the achievement of business objectives by utilizing a top client strategy to retain and develop high potential clients
  • Leverage available marketing resources and tools to engage current and new clients to drive sales
  • Capture, monitor, and update client data in order to build relationships and personalize future client interactions

Sales and Service

  • Exceed individual sales targets by maximizing all selling opportunities and supporting the sales and operations of the boutique to both meet and exceed sales plan and profitability targets
  • Create a John Hardy client experience that is warm and hospitable in all client interactions
  • Utilize exemplary strategic selling skills to effectively identify client needs and close sales
  • Provide exceptional client service by ensuring that the client takes priority at all times; engaging every client in an interaction that results in the highest level of satisfaction
  • Fully support and align with all key business initiatives and new product launches
  • Remain current and knowledgeable of industry trends to determine opportunities to maximize sales within the market

Operations

  • Assist with inventory control and achieve shrink objectives
  • Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
  • Maintain an up-to-date knowledge of all product categories
  • Ensure adherence to company retail operating and security procedures
  • Partner with support team in the repair process and follow-up on client communication
  • Ensure all sales activity complies with corporate brand standards and directives, including Product Presentation, Visual Merchandising, and proper backstock organization
  • Ensure all sales activity supports key business strategies and current initiatives in order to drive the success of the business
  • Maintain security standards within the store to ensure safety of clients, colleagues and to protect our assets through appropriate care and handling of merchandise

Teamwork

  • Foster open and constructive communication with colleagues; always take a collaborative solution- oriented approach demonstrating flexibility and responding positively to any reasonable requests
  • Work as a team and partner with colleagues to ensure consistent exceptional client experience and contribute to a positive store environment

QUALIFICATIONS & REQUIREMENTS:

  • Preferred: Bachelor’s degree
  • Preferred: Graduate Gemologist degree or Gemological Institute of America (GIA) course work
  • Minimum of 2 years luxury sales, retail or relevant client related experience
  • Proven track record exceeding sales targets
  • Exceptional client relationship building skills
  • Demonstrate strong oral and written communication skills
  • Proficiency with Microsoft Office Suite as well as Point of Sales (POS) and Customer Relationship Management (CRM) systems
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays

  • Boutique Sales Associate

    7 days ago

    Miami, United States John Hardy Full time

    POSITION: Boutique Sales AssociateREPORTING TO: Boutique Sale ManagerLOCATION: Miami Design District, FLPOSITION SUMMARY:Our salespeople at John Hardy are responsible for providing our clients with an exceptional experience by meeting their individual needs and expectations, serving as an ambassador to our brand by promoting the philosophy and values of John...

  • Boutique Sales Associate

    1 week ago

    Miami, United States John Hardy Full time

    POSITION: Boutique Sales AssociateREPORTING TO: Boutique Sale ManagerLOCATION: Miami Design District, FLPOSITION SUMMARY:Our salespeople at John Hardy are responsible for providing our clients with an exceptional experience by meeting their individual needs and expectations, serving as an ambassador to our brand by promoting the philosophy and values of John...

  • Boutique Sales Professional

    20 hours ago

    miami, United States John Hardy Full time

    POSITION: Boutique Sales AssociateREPORTING TO: Boutique Sale ManagerLOCATION: Miami Design District, FLPOSITION SUMMARY:As a Sales Associate at John Hardy, you will be responsible for delivering an exceptional client experience by meeting individual needs and expectations. You will serve as an ambassador to our brand, promoting our philosophy and values...

  • Boutique Sales Professional

    2 days ago

    Miami, FL, USA, United States John Hardy Full time

    Job Title: Boutique Sales AssociateJob Summary:We are seeking a highly skilled and motivated Boutique Sales Associate to join our team at John Hardy. As a key member of our sales team, you will be responsible for providing exceptional client experiences, driving sales growth, and maintaining a high level of visual merchandising and store standards.Key...

  • Boutique Sales Manager

    2 weeks ago

    Miami, FL, USA, United States TAG Heuer Full time

    Job Title: Boutique ManagerA TAG Heuer Boutique Manager is a highly skilled professional responsible for driving sales growth, leading a high-performing team, and delivering exceptional customer experiences.Key Responsibilities:Sales and Revenue Growth: Analyze retail performance KPIs, identify business opportunities, and develop 360° action plans to...

  • Boutique Manager

    5 days ago

    miami, United States John Hardy Full time

    POSITION: Boutique ManagerREPORTING TO: Senior Director Retail OperationsLOCATION: Miami Design District, FLPOSITION SUMMARY:John Hardy seeks a Boutique Manager to lead store business objectives and foster an unsurpassed service culture. This colleague will lead our Boutique Team in curating the John Hardy brand experience and serve as a brand ambassador...

  • Boutique Manager

    21 hours ago

    miami, United States John Hardy Full time

    POSITION: Boutique ManagerREPORTING TO: Senior Director Retail OperationsLOCATION: Miami Design District, FLPOSITION SUMMARY:John Hardy seeks a highly skilled Boutique Manager to lead store business objectives and foster an exceptional service culture. This colleague will lead our Boutique Team in curating the John Hardy brand experience and serve as a brand...

  • Boutique Manager

    7 days ago

    Miami, United States John Hardy Full time

    POSITION: Boutique ManagerREPORTING TO: Senior Director Retail OperationsLOCATION: Miami Design District, FLPOSITION SUMMARY:John Hardy seeks a Boutique Manager to lead store business objectives and foster an unsurpassed service culture. This colleague will lead our Boutique Team in curating the John Hardy brand experience and serve as a brand ambassador...

  • Boutique Manager

    1 week ago

    Miami, United States John Hardy Full time

    POSITION: Boutique ManagerREPORTING TO: Senior Director Retail OperationsLOCATION: Miami Design District, FLPOSITION SUMMARY:John Hardy seeks a Boutique Manager to lead store business objectives and foster an unsurpassed service culture. This colleague will lead our Boutique Team in curating the John Hardy brand experience and serve as a brand ambassador...

  • (Retail) Sales Associate

    3 months ago

    Miami, United States Fourmarketing Full time

    ** (Retail) Sales Associate Bal Harbour, Miami** Posted by Region International Advertised Salary Depending on Experience Application Deadline Wednesday, March 9, 2022 Job Summary Founded in 1994 deep in London Sohos underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being...

  • Flagship Boutique Director

    3 months ago

    Miami, United States Richemont Full time

    At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...

  • Sales Associate

    2 days ago

    Miami, United States John Hardy Full time

    Job Title: Boutique Sales AssociateWe are seeking a highly skilled and motivated Boutique Sales Associate to join our team at John Hardy. As a key member of our sales team, you will be responsible for providing exceptional client experiences, driving sales growth, and contributing to the success of our luxury boutique.Key Responsibilities:Client Development:...

  • Sales Associate

    2 days ago

    Miami, United States Christian Dior FR Full time

    {"title":"Job Description","content":"Job Title: Sales AssociateJob Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Christian Dior FR. As a Sales Associate, you will be responsible for delivering exceptional client service, achieving individual sales goals, and building lasting relationships with our...

  • Boutique Store Leader

    2 days ago

    Miami, United States John Hardy Full time

    Boutique Manager Job DescriptionAt John Hardy, we're seeking a highly skilled and experienced Boutique Manager to lead our store's business objectives and foster an exceptional customer experience. As a key member of our retail team, you will be responsible for curating the John Hardy brand experience, driving sales performance, and developing a...

  • Boutique Director

    4 weeks ago

    Miami, United States Richemont Full time

      At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...

  • Retail Sales Associate

    1 day ago

    Miami, Florida, United States Francesca's Full time

    About UsAt francesca's, we're passionate about delivering unique, free-spirited fashion and lifestyle products that inspire self-expression. Our inclusive brand reflects our people and commitment to the world.Job SummaryWe're seeking a talented Retail Sales Associate to join our team. As a key member of our sales floor, you'll create an engaging guest...

  • Senior Retail Sales Associate

    20 hours ago

    Miami, United States Nestle Operational Services Worldwide SA Full time

    Unlock Your Potential as a Senior Retail Sales AssociateAt Nespresso, we're passionate about empowering our team members to reach their full potential. As a Senior Retail Sales Associate, you'll play a key role in driving sales and delivering exceptional customer experiences in our elegant retail boutique at Aventura Mall.Key Responsibilities:Support our...

  • Boutique Specialist Watchmaker, Vacheron Constantin

    5 months ago

    Miami, United States Vacheron Constantin Full time

    At Vacheron Constantin Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...

  • Senior Retail Sales Associate

    2 weeks ago

    Miami, United States Nestle Operational Services Worldwide SA Full time

    About the RoleWe are seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team at our elegant retail boutique in Aventura Mall. As a key holder, you will play a critical role in driving sales and creating an exceptional customer experience.Key ResponsibilitiesSupport our management team with open/closing duties, driving...

  • Boutique Director

    4 weeks ago

    Miami, United States Baume Mercier Full time

    Director, Talent Management Director, Talent Management Van Cleef & Arpels New York, NY, US Van Cleef & Arpels Management New York, NY, US Orlando - Client Advisor Orlando - Client Advisor Officine Panerai Orlando, FL, US Officine Panerai Sales Orlando, FL,...