Current jobs related to Member Service Representative II - Glendora - Foothill Credit Union

  • Member Service Representative II

    2 weeks ago

    Glendora, California, United States Foothill Credit Union Full time

    Member Service Representative IIWe are seeking a highly skilled and customer-focused professional to join our team as a Member Service Representative II. In this vital role, you will be the face of our organization, providing exceptional service to our members and ensuring their needs are met with efficiency and care.Key Responsibilities:Provide exceptional...

  • Member Service Representative II

    1 month ago

    Glendora, California, United States Foothill Credit Union Full time

    Job Title: Member Service Representative IIJob Summary:Foothill Credit Union is seeking a highly skilled and customer-focused Member Service Representative II to join our team. As a key member of our organization, you will be responsible for providing exceptional service to our members, ensuring their needs are met with efficiency and care.Key...

  • Member Service Representative II

    1 month ago

    Glendora, California, United States Foothill Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative II to join our team at Foothill Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met with efficiency and care.Key ResponsibilitiesProvide exceptional member service,...

  • Member Service Representative II

    4 weeks ago

    Glendora, California, United States Foothill Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative II to join our team at Foothill Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met with efficiency and care.Key ResponsibilitiesProvide exceptional member service,...

  • Member Service Representative II

    2 weeks ago

    Glendora, California, United States Foothill Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative II to join our team at Foothill Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met with efficiency and care.Key ResponsibilitiesProvide exceptional member service,...

  • Frontline Service Representative

    2 weeks ago

    Glendora, California, United States Sam's Club Full time

    Frontline Member Service RepresentativeAs a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service to our members. Your key responsibilities will include:Assisting members with purchasing decisions and locating merchandiseResolving member issues and concerns in a timely and professional...

  • Nutrition Services Site Leader II

    2 weeks ago

    Glendora, California, United States Glendora USD Full time

    Job SummaryUnder the direction of the Director of Nutrition Services, the Nutrition Services Site Leader II will organize, lead, and participate in food service operations at a middle school or equivalent kitchen. The successful candidate will oversee quantity food preparation, working from and adapting pre-planned menus, and order and maintain an inventory...

  • Customer Service Representative

    4 weeks ago

    Glendora, California, United States Domino's Pizza LLC Full time

    Customer Service Representative at Domino's Pizza LLCWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide...

  • Customer Service Representative

    1 week ago

    Glendora, California, United States Walmart Full time

    Job SummaryAs a Customer Service Representative at Walmart, you will play a vital role in ensuring our members have an exceptional shopping experience. You will be the first point of contact for many of our customers, and your friendly demeanor and excellent communication skills will make all the difference.Key Responsibilities• Provide exceptional...

  • Client Service Representative

    5 days ago

    Glendora, United States VCA Animal Hospitals Full time

    We are seeking an experienced Client Service Representative to join our amazing team. At VCA Alosta Animal Hospital in Glendora, CA we take our mission statement your pets health is our top priority and excellent service is our goal very serious Client Service, Representative, Customer Service, Animal Care, Retail, Client, Animal, Medical

  • Retail Customer Service Representative

    7 days ago

    Glendora, California, United States Sam's Club Full time

    Job Summary: We are seeking a highly skilled and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a Front End Cashier Associate, you will play a vital role in providing exceptional member service and ensuring a seamless shopping experience for our customers.Key Responsibilities: • Maintain a positive and welcoming...

  • Customer Service Representative

    2 weeks ago

    Glendora, California, United States Raising Cane's Full time

    Raising Cane's is seeking a Customer Service Representative to provide exceptional customer experiences. Key responsibilities include:Key Responsibilities:Ensuring all food orders are prepared to standardsTaking orders from customers and processing payments efficientlyCleaning tables, floors, and other areas of the restaurantFollowing proper safety...

  • Retail Customer Service Representative

    2 months ago

    Glendora, California, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide exceptional...

  • Customer Service Representative

    4 weeks ago

    Glendora, California, United States Domino's Pizza LLC Full time

    Customer Service Representative at Domino's Pizza LLCWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take customer orders using our technology and Point of Sales...

  • Client Service Representative

    4 weeks ago

    Glendora, California, United States VCA Animal Hospitals Full time

    Client Service RepresentativeWe are seeking a highly skilled and compassionate Client Service Representative to join our team at VCA Animal Hospitals in Glendora, CA. As the face of our practice, you will play a critical role in delivering exceptional customer service and ensuring a positive experience for our clients and their pets.Key...

  • Customer Service Representative

    1 week ago

    Glendora, California, United States VCA Animal Hospitals Full time

    We are seeking a highly skilled and experienced Client Service Representative to join our team at VCA Animal Hospitals.The ideal candidate will have a proven track record of delivering exceptional customer service and a passion for animal care.Responsibilities will include:Greeting visitors and guiding clients and their pets to exam roomsRecommending and...

  • Client Service Representative

    4 weeks ago

    Glendora, United States VCA Animal Hospitals Full time

    We are seeking an experienced Client Service Representative to join our amazing team. At VCA Alosta Animal Hospital in Glendora, CA we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a...

  • Service Team Member

    1 month ago

    Glendora, United States El Pollo Loco Full time

    El Pollo Loco - 750 S Grand Ave [Restaurant Associate / Crew Member] As a Service Team Member at El Pollo Loco, you'll: Greet and assist customers with their orders in a friendly and helpful manner; Process and assemble customer orders efficiently, ensuring accuracy and timeliness; Apply suggestive selling techniques to complete the customer experience and...

  • Member Services Consultant III

    4 weeks ago

    Glendora, United States Foothillcu Full time

    Description Position: Member Service Consultant III Status: Full-Time, some Saturdays Salary Range: $22.00 to $34.37 per hour Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members. We focus on providing quality member service to our 300+ SEGs, including six...

  • Guest Service Team Member

    1 month ago

    Glendora, United States Wingstop Full time

    Wingstop - 1365 East Gladstone St Ste 100 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with...

Member Service Representative II

3 months ago

Glendora, United States Foothill Credit Union Full time

Job Type

Full-time

Description

Position: Member Service Representative II

Salary Range: $19.00 to $23.60 per hour

Status: Full-time, some Saturdays

Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members. We focus on providing quality member service to our 300+ SEGs, including six hospitals, 14 school districts, two colleges, 17 private schools, businesses, and municipalities in the San Gabriel Valley.

Serving our members with excellence and exceeding expectations is at the forefront of our business, and we can happily share that Foothill has been ranked a five-star financial institution by Bauer Financial. Bauer only recommends institutions with four- and five-star ratings. We are amongst the highest of our peers.

Foothill Credit Union is a community advocate and strives to partner with other businesses and organizations dedicated to community involvement. We often participate in events and fundraising efforts benefiting the schools and organizations we serve to give back to our members and community.

Awards

CUNA 2021 Member Benefits Top Performance for delivering a direct benefit of $690 per member household.

Benefits:

We offer a competitive compensation package, including benefits such as health, dental, and vision insurance, vacation time off, retirement plans, and professional development opportunities.

Health Insurance Coverage (Medical, Dental, and Vision)

401(k) Plan with dollar-for-dollar match (up to 6%)

Profit-Sharing Plan

Flexible Spending Account

Life and AD&D Insurance

Paid Time-Off Program

Educational Reimbursement Program

Paid Holidays

Special Recognition Programs

Referral Program

Foothill Credit Union is an Equal Opportunity Employer and does not discriminate against any team member or applicant for employment because of race, color, sex, age, national origin,

religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Summary: As a Member Service Representative ll, welcomes members into the branch and provides excellent member service that promotes financial education while using expert knowledge in summary deposit, loan, and convenience service products to process various financial inquiries accurately and efficiently. Provides excellent member service and is responsible for achieving and exceeding established cross-sell goals, actively supporting organizational goals and promotions, and maintaining acceptable member service standards.

Essential Duties and Responsibilities:

The job duties, responsibilities, and requirements represent the required knowledge, skill, and/or ability but may not be all-inclusive.

  • Perform tasks independently, analyze research, and resolve problems and members' issues with minimal supervision.
  • Consistently adhere to sales and service guidelines to provide an exceptional member service experience.
  • Receive and disburse funds, posts deposits, loan payments, transfers, withdrawals, additions, and deletions of authorized account signers.
  • Processes loan advances from credit card or line of credit accounts.
  • Issues cashier's checks
  • Balances cash drawer daily
  • Create a welcoming, friendly, professional environment when interacting with the public.
  • Supports and actively promotes all marketing campaigns.
  • Consistently achieve cross-sell goals by promoting and selling products and services to fit the member's needs.
  • Scans and balances check in preparation for check processing.
  • Assist in processing school bags and in balancing the cash vault.
  • You might be required to perform your duties at different branch locations.
  • Assists in the training of new team members.
Requirements

Experience/Education Requirements:
  • High school diploma or equivalent
  • 1-3 years of credit union/banking experience.
  • Previous teller or equivalent experience serving customers.
  • Knowledge of banking and/or credit union regulations and statutes.

Desired certifications in the following areas:

None

Other Skills and Abilities:

•Strong interpersonal skills, a positive attitude, and a willingness to assist others.

•Ability to identify members' opportunities for financial improvement, communicate recommendations, and provide support.

•Effective verbal and written communication skills.

•Reliable attendance and good judgment.

•Basic math skills and organizational ability.

•Projects a professional image.

•Bilingual (Spanish/English) proficiency preferred.

•A valid California Class C Driver's License, a method of transportation when needed to carry out job-related essential functions, and at least minimum automobile insurance coverage as required by the State of California

Salary Description

$19.00 to $23.60 per hour