Retail Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities- Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
- Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
- Maintain a clean and organized sales floor, restocking shelves and ensuring a visually appealing store environment.
- Work collaboratively with colleagues to achieve sales goals, promote products, and drive business results.
- Participate in visual merchandising, including setting up displays and maintaining store fixtures.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Strong communication and interpersonal skills, with a focus on providing excellent customer service.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Competitive hourly wage and performance-based incentives.
- Opportunities for career growth and advancement within the company.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Paid time off and holidays.
- Discounts on store merchandise and services.
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