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Technical Consultant
2 months ago
Technical Consultant – Routing and Switching (Home Based: Minnesota or Wisconsin)
As a Technical Consultant at Philips, you will allow your networking experience and passion for improving lives to shine; you will contribute to providing the right data, context, and approach to change the way we do business and make a difference for our customers.
Your role:
Provide pre and post-sale technical support of Philips patient monitoring solutions in their specialized assigned domain (routing and switching) through consultation, configuration, implementation, troubleshooting, and maintenance.
Implement patient monitoring solutions and engage customer IT specialist to complete configurations, enhancements, and knowledge transfer to the associated customer specialist.
Deliver consultative services and act as the subject matter expert when required by a customer during the appropriate point of an implementation or troubleshooting event.
Effectively collaborate with sales and service partners as well as collaborate with customers for integration into their IT environment.
You're the right fit if:
You’ve acquired 3+ years of experience in computer networking in healthcare, IT technologies, or electronics industries. Hospital patient monitoring experience is highly preferred.
Your skills include:
The ability to diagnose and troubleshoot technical issues through resolution, with extensive knowledge of information system technologies as reflected in Microsoft or Cisco certifications. HL7 and electronic medical record (EMR) knowledge highly preferred.
You have a bachelor’s degree in computer science, electronics, network administration, or other related disciplines, or equivalent combination of education and experience. Current and valid Cisco Certified Network Professional (CCNP) certification is required (will consider other equivalent certifications).
You’re an effective communicator, with the ability to influence and negotiate with internal and external resources and customers, to meet objectives and deliver high levels of customer service.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. Additionally, you must be able to:
Travel up to 65% where the projects require.
Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; required to comply with vendor credentialing and wear all required personal protective equipment.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips.
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