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Retail Services Rep III

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The Retail Services Representative III is responsible for handling customer service transactions while providing an exceptional in-branch customer experience. By utilizing a needs based service approach, the Retail Services Representative III will create new banking relationships and strengthen existing relationships through positive daily customer interactions. The successful candidate should be a team player who is detail oriented and adaptive with inspiration to make a difference to our customers and the communities that we serve.

Requirements

  • Proficient computer skills and active engagement in the new technology
  • Excellent interpersonal communication and presentation skills (both written and oral)
  • Strong analytical and problem solving skills. Ability to derive innovative solutions
  • Demonstrate a "team" attitude toward the bank and coworkers
  • Successful completion of in-house training and orientation
  • Complete AIB-Consumer Lending Course•Handle sensitive information of the bank and customers in confidence
  • Display a high degree of character and ethics
  • Represent the bank in a professional manner within the community
  • Professional dress and demeanor required

This is a 7-day banking bank so extended evening hours and rotating weekend work is required.

Competitive salary and benefits package available. EEO. Bi-lingual experience a plus.

Salary Description

minimum $18.00 per hour