Systems Administrator
4 weeks ago
500 N. Water St.
Corpus Christi, TX 78401
Position Summary
The position of Systems Administrator is responsible for supporting the Bank's servers, computers, applications, users and technical products and services; maintains information and data systems of the bank by overseeing server requirements; manages and migrates servers; administers VMware environment; installs server software/applications; monitors server health/performance; reviews/tests backups; patches systems; manages cloud-based servers, and documents changes.
The Assistant IT Manager performs all duties of the Systems Administrator and works with the helpdesk and network teams to resolve issues. As Assistant IT Manager, this individual works closely with the IT Director/CIO on information technology and information security projects and tasks; assists in strategic plans; makes budget recommendations; and ensures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.
Essential Duties
- Performs the installation, maintenance, and monitoring of bank servers, computers, and devices.
- Manages VMWare hosts and guests and administers Microsoft Windows servers.
- Troubleshoots servers, personal computers, printers, print servers, and related software applications.
- Maintains communications with vendors in the maintenance and purchase of equipment and accessories.
- Management of Microsoft Azure, Active Directory, Office 365, and other cloud computing services.
- Participates in various internal IT committees assigned by senior management.
- Follows change management procedures, creates documentation, designs diagrams, and builds custom reports of bank systems.
- Coordinates the installation, update, and security patching of equipment and programs.
- Acts as a primary resource for problems or unusual situations encountered server hardware or software.
- Manages bank databases for software applications.
- Configures, monitors, and tests backups of data and servers.
- Reviews centralized logs and researches vulnerabilities relating to applications and devices.
- Maintains accurate and current documentation of systems, configuration settings, and data flow diagrams.
- Maintains advanced knowledge and awareness of financial industry technical status and trends.
- Reviews reports for appropriate resolution of issues concerning failed processes or outages.
- Reports problems to the IT Department and internal employees, and works on IT Department projects.
- Occasionally works after normal business hours on projects, maintenance, and outages.
- Performs backup duties for the Helpdesk to answer support calls, chat, and email.
- Maintains a positive attitude; acts as a team player; treats people with respect; keeps commitments; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions.
- Follows policies and procedures; completes administrative tasks correctly and on time; supports the Bank's goals and values; benefits the bank through outside activities.
- Ensures the highest levels of information security are maintained to protect customer deposits, bank assets and staff.
- Assures audit compliance and procedure quality control through system review and recommends and initiates corrective actions; ensures system resources follow established Bank policies, procedures and state and federal regulations.
- Additional duties may be assigned by the IT Director.
Minimum Requirements
Bachelor's degree, or equivalent education from a technical or trade school; or TIME PERIOD related experience and/or training; or equivalent combination of education and experience. Work related experience should consist of a technical background in information resources, products or services.
Basic knowledge of Bank operations and lending products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Progressive experience with personal and mainframe computer systems, including network administration, supervision or auditing.
Advanced skills in computer terminal and personal computer operation and troubleshooting techniques; mainframe computer system; software programs of diverse functionality used by the Bank, including but not limited to, desktop applications and network administrative programs and resources.
Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, interpret documents, understand procedures, write reports, correspondence and procedures, speak clearly to customers and employees.
Demonstrate strong analytical and project management skills for a variety of tasks or projects.
Excellent organizational and time management skills.
Ability to work with minimal or no supervision while performing duties.
Current Texas driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.
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