SMB Sales/Customer Success Specialist

3 weeks ago

Hagerstown, United States Fiserv Full time

**Calling all innovators – find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** SMB Sales/Customer Success Specialist **What does a successful SMB Sales/Customer Success Specialist do at Fiserv?** You will take a lead role in selling into an existing portfolio of small business clients, running sales plays through a campaign approach across multiple product offerings. You will specialize in Software as a Service and Value-Added Services. You will play a vital role in portfolio revenue growth through proactive outbound touchpoints. You will establish and nurture relationships with our clients, understanding their unique business needs, offering tailored software as a service and value-added services solutions to help them succeed while driving revenue to the organization. You will also maintain client satisfaction and play an important role in retention of while achieving core business objectives. **What you will do:** + Identify opportunities for SaaS and VAS solutions that align with the clients' core business objectives. + Present, promote and sell products/services using solid arguments to existing customers by educating customers on products, services, and solutions, highlighting how they solve customer problems to drive growth and efficiency. + Drive revenue growth by upselling, cross-selling, and expanding the portfolio of solutions within your assigned SMB accounts. + Collaborate with the sales team to identify and capitalize on new business opportunities. + Provide excellent post-sales support, ensuring that clients have a seamless experience with our solutions. Offer training and guidance on product usage to optimize their business processes. **What you will need to have:** + Prior experience in sales/account management functions with demonstrated success against quota assignments. + Experience in solution selling. + High school graduate/GED **What would be great to have:** + Bachelor’s degree in business, Sales, or a related field. + Experience with Software as a Service and Value-added Service solution selling. + Demonstrated ability to build and sustain relationships with key decision makers gaining trusted advisor status. + Exceptional problem-solving and decision-making abilities. + A customer-centric approach and a passion for helping small businesses succeed. **Applicants must be authorized to work for any employer in the US. We are unable to provide employer sponsorship or take over sponsorship of an employer sponsored visa.** This role is not eligible to be performed in Colorado, California, Hawaii, New York or Washington. _Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._ Thank you for considering employment with Fiserv. Please: + Apply using your legal name + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). **What you should know about us:** Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune _®_ magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. **Our commitment to Diversity and Inclusion:** Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

  • Buyer / Inventory Specialist

    4 weeks ago

    Hagerstown, United States APPARATUS REPAIR & ENG INC Full time

    Job DescriptionJob DescriptionSalary: $21-$26 hour DOEApparatus Repair & Engineering, Inc. (AR&E) is a family-owned business that has been involved in the community for over 25 years.  We specialize in electric motors, pumps, generators, and controls. We are looking for a talented Buyer / Inventory Specialist to join our team. Our benefits include company...

  • Customer Service Representative

    2 days ago

    Hagerstown, United States Larry and Sons Full time

    Job DescriptionJob DescriptionCUSTOMER SERVICE REPRESENTATIVE (CSR)LARRY & SONS PLUMBING & HEATING IS A MEMBER OF LEN THE PLUMBER HEATING AND AIR FAMILY OF COMPANIES!Are you someone that provides service with a smile? Do you enjoy working with people and building rapport? Are you looking for a job with a growing company with lots of opportunities for...

  • Sales Associate

    2 days ago

    Hagerstown, United States Fitzgerald Chrysler Jeep Dodge RAM Hagerstown Full time

    Hiring Immediately, Sales Representative. Generous compensation with commission and bonus.Fitzgerald Auto Mall is seeking Automotive Sales Representatives to add to our growing sales department! Our sales are on the rise and we need energetic people that love customer service to help us keep up with increased traffic.REQUIREMENTSPrevious sales experience is...

  • Controls Specialist

    1 month ago

    Hagerstown, United States APPARATUS REPAIR & ENG INC Full time

    Job DescriptionJob DescriptionSalary: Apparatus Repair & Engineering, Inc. (AR&E) has been involved in the community for over 25 years. We specialize in electric motors, pumps, generators, and controls. We are looking for a talented controls specialist to join our team. Our benefits include company paid Medical Insurance, Dental & Vision Insurance, Life...

  • Sales Associate

    12 hours ago

    Hagerstown, United States Fitzgerald Chevrolet Cadillac Hagerstown Full time

    Hiring Immediately, Sales Representative. Generous compensation with commission and bonus.Fitzgerald Auto Mall is seeking Automotive Sales Representatives to add to our growing sales department! Our sales are on the rise and we need energetic people that love customer service to help us keep up with increased traffic.REQUIREMENTSPrevious sales experience is...

  • Sales Engineer

    2 weeks ago

    Hagerstown, United States Fives Full time

    Fives Group is seeking a Sales Engineer The Sales Engineer works as part of a team at the very front end of the business and leads the creation of high value customer proposals for precision grinding systems with advanced processes. The Sales Engineer collaborates with company applications, innovations, and engineering teams, and the customer, to develop...

  • Experienced Sales Consultant

    1 day ago

    Hagerstown, United States Younger Auto Group Full time

    Job DescriptionJob DescriptionSales Consultant - YoungerWelcome to Younger Auto Group! At our dealerships, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are of the highest quality and ideal for our customer's life needs. We are one of the premier auto groups in the area. From the...

  • Sales Associate

    14 hours ago

    Hagerstown, United States Fitzgerald Chevrolet Cadillac Hagerstown Full time

    Hiring Immediately, Sales Representative. Generous compensation with commission and bonus.Fitzgerald Auto Mall is seeking Automotive Sales Representatives to add to our growing sales department! Our sales are on the rise and we need energetic people that love customer service to help us keep up with increased traffic.REQUIREMENTSPrevious sales experience is...

  • Pest Control Specialist

    1 day ago

    Hagerstown, United States Rentokil Initial Full time

    **Pest Control Specialist** CAROUSEL_PARAGRAPH * Hagerstown, Maryland * Technical Services * 30033 Rentokil ** Share Job** ** Job Description** **Pest Control Specialist** **Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!** JC Ehrlich is a member of the Rentokil family of companies, the global leader in Pest Control across more than 80...

  • Counter Sales Associate

    3 weeks ago

    Hagerstown, United States Automotive Fasteners Inc Full time

    Job DescriptionJob DescriptionWe are seeking a Counter Sales Associate to become an integral part of our team! You will be responsible for selling products, and merchandise, in a retail setting in order to drive company revenue.Responsibilities:Welcome and identify customer needsMonitor inventory to ensure product is in stockEnter and process customer...

  • Licensed Insurance Sales Professional

    2 days ago

    Hagerstown, United States Allstate Insurance Agency - Alejandra Heishman Full time

    Job DescriptionJob DescriptionBenefits:Positive work environmentBase pay plus commission401(k) matchingDental insurancePaid time offVision insurance401(k)Training & development Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?As a Licensed Insurance Sales Professional, you will help grow a...

  • Licensed Insurance Sales Professional

    2 days ago

    Hagerstown, United States Allstate Insurance Agency - Alejandra Heishman Full time

    Job DescriptionJob DescriptionBenefits:Positive work environmentBase pay plus commission401(k) matchingDental insurancePaid time offVision insurance401(k)Training & development Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?As a Licensed Insurance Sales Professional, you will help grow a...

  • Counter Sales

    4 weeks ago

    Hagerstown, United States United Refrigeration, Inc. Full time

    Job descriptionCounter SalesUNITED REFRIGERATION, INC.National HVACR wholesale distributor is looking for a full-time counter salesperson to help support our continued growth and expansion. We offer competitive salaries, full benefits, Matching 401(k), profit sharing, and continuing education reimbursement.Essential Job FunctionsBasic knowledge of heating,...

  • Release of Information Specialist

    1 month ago

    Hagerstown, United States Meritus Medical Center Inc Full time

    **Release of Information Specialist** **Full-time, 80 hours bi-weekly, Monday-Friday 7:30 A.M. TO 4:00 P.M.** **100% onsite position** The Release of Information Specialist is responsible for controlling the release of protected medical information for patient medical records in accordance with regulatory requirements, hospital policies and procedures,...

  • Sales Associate

    2 days ago

    Hagerstown, MD, United States Fitzgerald Chrysler Jeep Dodge RAM Hagerstown Full time

    Hiring Immediately, Sales Representative. Generous compensation with commission and bonus. Fitzgerald Auto Mall is seeking Automotive Sales Representatives to add to our growing sales department! Our sales are on the rise and we need energetic people that love customer service to help us keep up with increased traffic. REQUIREMENTS Previous sales...

  • Customer Service Associate

    1 day ago

    Hagerstown, United States Elevated Facility Services Full time

    Summary Under limited supervision of the General Manager, performs various secretarial, office support, and customer service-related tasks according to standard operating procedures. Working hours are from 8:00 to 5:00. The Customer Service Associate is a direct report to the General Manager, but also has responsibilities to support other office personnel...

  • Sales Associate

    5 days ago

    Hagerstown, United States Levi Strauss & Co. Full time

    JOB DESCRIPTIOND53 - Sales Associate FLSA Status - Non Exempt Sales Associates are responsible for being a Levi's® Stylist by implementing a variety of functions and procedures relating to customer service, sales, merchandising, and store operations. - Show a thorough understanding of Levi Strauss & Company's history and heritage. - Demonstrate excellent...

  • IT Tech Support Specialist Tier 1 and 2 Deskside

    1 month ago

    Hagerstown, United States DYNAMARK MONITORING INC Full time

    Dynamark Monitoring, Inc. is a local provider of nationwide, world-class security and fire monitoring, video security and managed access control. Our successful team members have an amazing customer-centric attitude, provide outstanding service and follow-through, are dependable and accountable, and are fully committed to the continued growth and success of...

  • Sales Support

    2 days ago

    Hagerstown, United States Fitzgerald Auto Malls Full time

    Job DescriptionJob DescriptionDescription:Hiring Immediately, Sales Support Staff. Full training and benefitsWe are seeking sales support team members to add to our growing sales department. Our sales are on the rise and we need energetic people that love cars to help us keep up with increased traffic.REQUIREMENTSQualified candidates will need a valid...

  • Commercial Janitor

    2 days ago

    Hagerstown, United States Office Environments Full time

    Job DescriptionJob DescriptionOffice Environments is in looking to hire an experienced and hardworking full-time Commercial Janitor / Floor Care Specialist who wants to join a family-focused company in Hagerstown, MD!As you strip, buff, and wax hard floors, or clean carpets, you will earn a starting hourly wage of $19 per hour. The typical work schedule is a...