Full Time Resident Services Coordinator

3 weeks ago

Danbury, United States Millennium Real Estate Services, LLC Full time

Job Description

Job Description

We are seeking an IMMEDIATE hire for a full time Resident Services Coordinator at an elderly and disabled housing portfolio in Danbury, CT. Candidates must have obtained an RSC certification through CARSCH, AASC, NERSC, Inc. or must have at least a Bachelors degree in Social Work or Case Management. Essential Duties and Responsibilities: Assist residents in housing to maintain an independent living status. Assess the individual needs of residents for the purpose of establishing and maintaining support services Maintain regular contact with residents. Monitor the delivery of support services to residents. Advocate changes in services sought or required by the residents Provide mediation and conflict resolution services. Establish and build positive, collaborative relationships with agencies and service providers in the community who will provide direct services to the residents. Provide general case management which includes intake, resource education (services available and application procedures) and referrals of residents to program and service providers in the general community. Referrals to home health aides/homemakers, financial assistance, counseling (mental health and substance use), job search/training, food assistance, and other needed services. Develop and maintain a Resource Directory for residents. Offer educational sessions for residents which may include subjects relating to available services and resources, health care, agency support, life skills, and referral sources. Monitor the ongoing provision of services from community agencies to make sure that they are appropriate for the needs of the residents; and keep the case management and provider agency current with the progress of the individual. Be sure to obtain necessary releases from

residents/providers. Educate staff and property management team about the needs of and services available for residents. Maintain up-to-date case management records. Ensure locked appropriate storage of resident files. Work collaboratively with resident council if one exists, and with service provides to ensure that program outcome measures are met. Maintain accurate, timely, and detailed documentation of all services provided. Prepare monthly reports, e.g. statistics, number of clients served, activities/classes provided, etc. Attend and participate in required/enhanced training, staff development programs, site staff meeting and other meetings. Encourage regular inclusion of maintenance and property management staff in meetings and trainings as they observe, hear resident concerns/issues, and do work in the apartments. Maintain resident confidentiality and employ ethical practices. **SALARY COMMENSURATE WITH EXPERIENCE Company Description Millennium provides Development, Construction Management, and Property Management for the affordable housing market.

Company Description

Millennium provides Development, Construction Management, and Property Management for the affordable housing market. #J-18808-Ljbffr

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