Full Time Resident Services Coordinator Needed ASAP
6 days ago
Resident Services Coordinator - Full Time
We are looking for a new member to join our team as a Resident Services Coordinator at an elderly and disabled housing portfolio in Danbury, CT. If you have an RSC certification from CARSCH, AASC, NERSC, Inc. or a Bachelors degree in Social Work or Case Management, this might be the perfect opportunity for you.
Essential Duties and Responsibilities:- Assist residents in housing to maintain an independent living status.
- Assess the individual needs of residents to establish and maintain support services.
- Maintain regular contact with residents.
- Monitor the delivery of support services to residents.
- Advocate changes in services sought or required by residents.
- Provide mediation and conflict resolution services.
- Establish positive relationships with community agencies and service providers.
- Offer general case management including intake, resource education, and referrals.
- Develop and maintain a Resource Directory for residents.
- Provide educational sessions for residents on available services and resources.
- Monitor services from community agencies to ensure appropriateness for residents' needs.
- Educate staff and property management team on resident needs and available services.
- Maintain up-to-date case management records and ensure resident file storage.
- Work with resident council and service providers to meet program outcome measures.
- Maintain detailed documentation of all services provided.
- Prepare monthly reports on statistics and activities provided.
- Attend required training, staff development, and meetings.
- Encourage maintenance and property management staff inclusion in meetings and trainings.
- Maintain resident confidentiality and ethical practices.
Company: Millennium
Millennium provides Development, Construction Management, and Property Management for the affordable housing market.
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